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Hotel Santa Isabel

Calle Baratillo 9, entre Obispo y Narciso Lopez | Habana Vieja, Havana, Cuba
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276 Reviews from our TripAdvisor Community

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Tamworth, Australia
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

It's funny, you know. Had I written this review before I'd stayed in other places in Cuba I would probably had phrased it differently. I might have focused on a small quibble here or there. But some time spent in Cuba has made me realize how many people and places make do with much less than we take for granted.... More 

Helpful?
Thank Janie K
Toronto, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

One of the nicest buildings on the square and one of the best preserved buildings we saw in Old Havana. I didn't venture inside but enjoyed a brief opportunity to view this attractive building and shoot a few pictures.

Helpful?
Thank Paul T
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lady on reception the day we arrived has to be the most unhelpful, disinterested person I have ever encountered in over 40 years of travelling the world. She should not be dealing with the public if she does not want to help people. Throughout our exchange, she carried on taking phone calls, counting money and doing other paperwork. There... More 

Helpful?
2 Thank SophisticatedLady17
Wales Uk
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had booked the Telegrafo hotel but were rerouted here. Loved the location which was perfect for exploring the old town. Breakfast was served outside under the portico - a good site for people watching! There was a wide selection of dishes on offer (bearing in mind this is Cuba!). Room was comfortable, quiet and clean with a balcony overlooking... More 

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Thank elaine523
Lausanne, Switzerland
Level Contributor
292 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So I confess, I didn't stay in this hotel, but the charming terrace inside tempted me to stop in for a drink and a moment of respite from the heat. My wife and I went into the respective bathrooms and were stunned- the stench! The lack of hygiene in this bathroom was disgusting- and I review alot of hotels and... More 

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5 Thank LeDude13
Brooklyn, New York
Level Contributor
323 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed December 27, 2015

On our walking tour of Old Havana we stopped by this magnificent mansion, once the Palacio de Los Condes de Santovenia, now a Hotel, dating back to the 18th century. This is one of the many incredibly lovely building in the heart of Old Havana just on the Place des Armes. This

Helpful?
4 Thank ronco0807
SantaIsabelLaHabana, Director General at Hotel Santa Isabel, responded to this review

Dear Mr. Ronco, We really appreciate your comments about Santa Isabel hotel. We hope you to visit us again to enjoy our beautiful rooms and the charme of the 18th century. More 

Preston, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 21, 2015

Great location, close to the Malecon and the variety of plazas in the old town, plus museums, shops, bars and restaurants are all close by. The room was clean and was maintained daily to a decent standard. There were 110v and 220v sockets, both took the German style plug ie two round pins. The safe was operated by the room... More 

Helpful?
Thank Steve W
Miami Beach, Florida
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 26, 2015

This hotel was in a wonderful location for exploring the old town of Havana. Our room was very large for being in the lowest category they had. We had a balcony that had both water views and plaza views. The front desk staff was sometimes helpful and pleasant and other times not. The bathroom was great, but a couple of... More 

Helpful?
2 Thank Cali S
Miami Beach, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 23, 2015

First off, let me say this charming hotel is the ideal location for exploring Havana's old quarter. You're right in Plaza De Armes at the Eastern end of the central pedestrian Obispo street. Right behind you is the harbour and a strip where you can easily find a taxi, including one of the old classic cruisers. 10 blocks down at... More 

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9 Thank Stephen S
Sydney, Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

This hotel is set in a charming old building in a beautiful quarter of the city convenient to most of what you want to explore. The rooms are clean and comfortable with a charming old fashioned style. Our room on the front corner enjoyed the large shared front balcony overlooking the square and a small side balcony from which we... More 

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1 Thank aka_fitzy
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