We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Santa Isabel and Havana?

We'll send you updates with the latest deals, reviews and articles for Hotel Santa Isabel and Havana each week.

Explore other Havana resources:

Hotel Santa Isabel

Hotel Santa Isabel
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 30 reviews
30 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
12
3.0 of 5 stars
2
2.0 of 5 stars
4
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 64 hotels in Havana
Description: Three-story Colonial-style Inn housed in handsome 18th century building which first opened as a hotel in 1867.
  • Address
    Calle Baratillo 9
    Habana Vieja
    Havana
    Cuba
Check Rates: $232 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 30 traveler reviews
  • What to Expect:
    • 3.5 based on 17 reviews Rooms
    • 3 based on 17 reviews Service
    • 3.5 based on 16 reviews Value
    • 4 based on 17 reviews Cleanliness
    • 3.5 based on 5 reviews Dining
  • Recommended For:
    • 50% based on 20 reviews Older travelers
    • 40% based on 20 reviews An amazing honeymoon
    • 40% based on 20 reviews Young singles
    • 20% based on 20 reviews Families with teenagers
    • 10% based on 20 reviews Families with young children

Reviews of Hotel Santa Isabel

( 1-10 of 30 )
May 29, 2008

During my stay in Havana, I stayed in 3 hotels. And Hotel Santa Isabel was one of them (Others; Hotel Telegrafo and Beltran de Santa Cruz). I was transferred to Santa Isabel from Hotel Telegrafo for one night. Santa Isabel is one of the best hotels in Old Havana with a colonial style. My room was nicely decorated and clean.... more

Save Review
5 of 5 stars
Edinburgh, United Kingdom
May 10, 2008
1/1 found this review helpful

the santa isabel is not exactly cheap, especially by cuban standards, but the location is superb, the rooms are fantastic, and the staff are really helpful. our room had 2 balconies, 2 tvs, tiled floor, really big, comfortable beds, 4 huge shuttered doors onto the balconies, and best of all, that cuban instution..rocking chairs! ok, we were staying at the... more

Apr 30, 2008

This was our first port of call in Cuba for a 2 week holiday. We stayed in three hotels in Havana and loved the Santa Isabel. The location is great, right in the old town on a plaza with the sea in sight so it's easy to orientate yourself really quickly. the best part of the stay was the breakfast... more

Save Review
3 of 5 stars
Petersfield, United Kingdom
Apr 28, 2008

I stayed here for our last night in Cuba with 3 male friends, having sailed around the Cays from Cienfuegos. On arrival we had lunch in the restaurant outside the building. The food was decidedly average and 1 member of the group didn't get his food at all. When questioned as to it's where abouts the staff said they didn't... more

Mar 19, 2008
1/1 found this review helpful

having read some of the reviews we were a little worried, however we need not have been, yes staff did expect a tip, but only a small one sufficed, the staff were all friendly and efficient, apart from the tourist official who never seemed to be there. The hotel was nice and clean and we changed our sterling at the... more

Save Review
4 of 5 stars
Nottingham UK
Feb 27, 2008
1/1 found this review helpful

Originally booked and paid for the Hotel Telegrafo overlooking Parque Central BUT was overbooked (see separate review). After haggling for an hour with Telegrafo was offered the Santa Isabel as they are part of the same hotel chain, apparently rated as a 5 star hotel. First impressions were OK, photos on the wall showing that Jimmy Carter had stayed there... more

Jan 25, 2008

January 2008. We had booked 5 nights here to begin our holiday in Cuba. There had been a mix up with the booking and a single room had been allocated. This meant a hike in the price to get a double. After sleeping one night in very uncomfortable spring beds we decided to go elsewhere. The lift was not working,... more

Save Review
2 of 5 stars
Vancouver, British Columbia
Dec 11, 2007
2/3 found this review helpful

We were sent here by Hotel Raquel where we originally wanted to stay. Hotel Raquel told us they were having problems with their renos. This hotel is in a terrific location for exploring Old Havana as many have noted already. The staff is very sleazy and unfriendly. Everyone of them wanted to take your money and run. They offered to... more

Oct 19, 2007
3/3 found this review helpful

The sevice and atmosphere at the Santa Isabel was faultless. It was great to be right on the doorstep of most of the places to see in Havana. It is located on the Plaza de Armas and breakfast was served outside where we could watch the morning start for locals in Havana. Staff were most helpful with many speaking fluent... more

Save Review
5 of 5 stars
Zagreb, Croatia
Sep 14, 2007
3/3 found this review helpful

Perfect base for exploring old Havana located on a one of the nicest squares I have seen (Plaza de Armas). Although it is true that 5* service in Cuba is not what you are used to in the rest of the world, must say that we had very nice time on our 5 days there. more

Reviews of Hotel Santa Isabel

( 1-10 of 30 )
Travelers Who Viewed This Property Also Viewed
Location: Havana, Cuba
$184*
Check Rates
Location: Havana, Cuba
$162*
Check Rates
Location: Havana, Cuba
$159*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Hotel Santa Isabel? Share your experiences!

Do You Own Hotel Santa Isabel?

Hotel Santa Isabel Address

Calle Baratillo 9 | Habana Vieja, Havana, Cuba