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Hotel Santa Isabel

5.0 of 5
Calle Baratillo 9, entre Obispo y Narciso Lopez | Habana Vieja, Havana, Cuba
Hotel Santa Isabel
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235 reviews from our community

Traveler rating
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    40
    28
    24
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27
126
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
42 reviews 42 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

3 couples made it into Havana for a night and were recommended here by our resort travel agent. The rooms were pricey to say the least, but I'd do it again in a heartbeat! We all got suites on the 2nd floor with big french doors that led to a patio stretching the length of the hotel and overlooking the... More 

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Port Macquarie, Australia
Top Contributor
53 reviews 53 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is siyuated in the old part of Havana. The rooms have a lot of 'old world' character. The rooms differ quite extensively in size - so check the room before you move in. There are many restaurants close to the hotel and a short walk takes you to the waterfront where you can hure a clasic car for... More 

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Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

After a long flight we arrived to find out this hotel had been overbooked, no information sent to us so late at night we had no choice but to pay for another hotel. They only have 27 rooms so check before you go to see if your room is confirmed.

Was this review helpful? Yes 3
Worcester, United Kingdom
Top Contributor
61 reviews 61 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the perfect hotel for our stay in Havana - great location and stylish. The service wasn't great, particularly at breakfast, but we were aware that this is a problem in most hotels in Cuba. But being so central to the old city landmarks more than made up for that. Definitely book a suite facing the plaza if you... More 

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Esher, United Kingdom
Top Contributor
113 reviews 113 reviews
26 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was our anniversary the weekend we stayed at the Santa Isabel so had arranged a Junior Suite over looking the square. All reports that the upgrade to a junior suite is a good thing to do are totally correct. The room floods with afternoon sunlight through vaulted stained glass windows, the views across the square with the bustle and... More 

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Guildford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Turned up at the Hotel to be toldthe hotel was full and we would have to go to another hotel in the new part of the city, told them I need to speak with a tour guide they then said oh we have found you a room for the night in the San Felipe in the next square ( very... More 

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Kingston upon Thames, United Kingdom
Top Contributor
75 reviews 75 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 12, 2015

We had a junior suite and it was lovely. Floor to ceiling shuttered doors overlooked the Plaza de Armes and when the sun shone through the stained glass top half-moon window it reflected vibrant colours across the room. It was the perfect, romantic place to celebrate an anniversary. The facilities in the room and in the hotel were excellent. Despite... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 6, 2015

This was our first visit to Cuba and so we were very open minded and thought 3 nights in Habana Vieja was a good place to start. The Hotel is set on the Plaza de Aramas .This is a lively area where many book stalls are set up during the day. There is no passing traffic and at night the... More 

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Woking, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 28, 2015

On arrival at the Isabel for our last night in Cuba, we were told that the Government had taken over the hotel for an American delegation and we were rebooked into the hotel Ambos Mundos (terrible hotel - see review) As a Sweetener we were offered a free dinner in the Isabel. The dinner was not good, I had very... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 26, 2015

My friend and I tried to get a room at this hotel on the 19.2.15. We spoke to front desk person (Alina) by phone who told us there was availability but that their cash machine was not working and they could do a "cash transaction in any currency". This was at an inflated price. We declined. Within an hour or... More 

Was this review helpful? Yes 3
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