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Hotel Club Acuario

Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
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1 room 1 guest
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Hotel Club Acuario
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • German first
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  • Russian first
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    (218)
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    (69)
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Athens, Greece
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed in this hotel 4 nights . I wanted to leave immediately from the first hour but I couldn't.. The hotel is very old, dirty and far away from Havana. ( we had to pay 20 CUC to return to the hotel from the centre of Havana). The food was disgusting. We had paid for all inclusive but we... More 

Was this review helpful? Yes 2
Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Got sick the first day for the terrible food,drinks were the worst,no ice,rooms a disaster,never change in 3 days the linens and towels. Check out is at 2pm and the maid was almost trying to send us out at 12pm. never come back even if is free. poor pool maintenance,poor a/c.

Was this review helpful? Yes 2

Travelers are raving about these Havana hotels

Lawrenceville, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 25, 2015

I stayed at acuario for 5 nights on 06/16/2015 ,I will never come back here again food was ok,the room the worst one leaking water from the floor,not towels when I arrived .this hotel is too far away from havana city ,taxi want charge 20 or 25 dollar to old havana is better pay a little more and be close... More 

Was this review helpful? Yes 2
key west
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2015

It is a bit daunting for a us citizen to travel to Cuba even with state department approval for a cultural exchange trip. You have certain fears like, what if I lose my passport. When my fear became a reality the only thing that saved my sanity were the staff at the hotel Acuario. They were more than awesome. I... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

We took over the hotel with over 100 Americans. Made some history! Everyone at the hotel was very receptive and cool and they have an all inclusive 24 hour pool bar. SOLD! It was great. I highly recommend it. You're definitely in the third world, but having that being said, it was a great place overall.

Was this review helpful? Yes 3
Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 23, 2015

I paid for the all inclusive package but I must say that my stay at this hotel was the most horrifying experience ever. The food was great, but customer service is very low they do not care about customers, first the toilet was broken and then from day 1 the air conditioner in our room did not work, it was... More 

Was this review helpful? Yes 2
Miami, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 22, 2015

This is probably one of the few all inclusive hotels in Havana. it's located in the marina name Heminway at the very end of 5th avenuem, so yes, it's very far from all the attractions and the night life of Havana. this is one of the worst hotels I've ever been to. I stayed in this hotel for only one... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 10, 2015

It's about a 45 minute bus ride from old havana by a lovely bus driver. My first room hadn't been cleaned, no hot water and was far down at the end of the complex and when I first approached the front desk staff they told me they were full (obviously not true). Once I spoke to my Sunwing rep that... More 

Was this review helpful? Yes 4
Odessa, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 28, 2015

I just returned from Cuba and loved the area of the hotel. It was close to million dollar boats, it had a great pool, the people were nice, the location to my expo center was perfect. BUT, the hotel rooms were horrible. Why did I say rooms? because in 5 nights, I was in 3 different rooms. First no A/c.... More 

Was this review helpful? Yes 8
Estevan, Canada
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 12, 2015

We spent 7 days there and yes it is a long ride from the airport but that's necessary if you want to stay in Havana. The rooms were clean and nice....not fancy but how much time are you planning on staying in there? Plenty of food even if you are picky..... they have many varieties and you won't starve.... managed... More 

Was this review helpful? Yes 10
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