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Hotel Club Acuario

Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
Hotel Club Acuario
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193 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Estevan, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 7 days there and yes it is a long ride from the airport but that's necessary if you want to stay in Havana. The rooms were clean and nice....not fancy but how much time are you planning on staying in there? Plenty of food even if you are picky..... they have many varieties and you won't starve.... managed... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

200 dollars 2 nights for my brother and I. We couldn't have been more happy. Free bus Suttle to downtown Havana all inclusive club. On site not bad food. The room was nicer and bigger then our room in varadero. we spent about 400 Canadian for 2 night bus from varadero to Havana 25 each paid 60 for a cab... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

After they showed us 4 rooms (disgusting rooms), a fifth room, more or less, looked like an actual hotel room. Except for one or two professionally-acting employees, everyone else is very discourteous.

Was this review helpful? Yes 1
Toronto
Contributor
14 reviews 14 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed March 14, 2015

The flight arrived early so we were out of the Varadero airport by 10:35 am. Everybody was boarded on the bus and we left the airport by 10:45. The bus stopped at multiple locations including Matanza, Santa Maria Playa, and various hotels throughout Havana before finally arriving at our hotel at 2:15 PM, 3 1/2 hours later. I've taken packages... More 

Was this review helpful? Yes 4
bos
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 3, 2015

The location is not convient- half an hour on a bumby bus to old havana and an hour to the public beach. Toilet did not flush and it rained on the bathroom (at least it was not over the bed)! the bathroom also smelled very bad. I did have hot water in the shower but hear some rooms did not.... More 

Was this review helpful? Yes 3
Dauphin, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 29, 2015

Was there from Jan 1 to the 8th 2015 I should have paid more attention to the reviews before we booked.The place is run down to the point it is disgusting. We paid extra for a VIP Junior suite we got 2 adjoining rooms with 2 bathroom nither toilet worked there was only 1 morning there was warm water to... More 

Was this review helpful? Yes 3
Hamilton
1 review
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 8, 2014

Okay so I am giving this hotel a 5/5 not because it's a 5 star because it's not, but because it was a great value for the money! This hotel was honestly great. I'm confused when people give it such awful reviews. I don't know what people expect in Cuba or expect when they pay $500 all inclusive for a... More 

Was this review helpful? Yes 72
London, United Kingdom
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 6, 2014

The advert said Hotel Acuanu Havana. in fact the hotel is a long 40 minute ride to Havana. It is located in the Marina which is ok for fresh air but such a long way from anything. I was unable to just stroll into town. Not what I expected . There was entertainment on my first night (ie a stage... More 

Was this review helpful? Yes 10
Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 23, 2014

This hotel needs a lot of work as its falling apart at the seams, they had started painting as we left to come home but needs lot more, staff are very friendly and helpful, couldn't get any money changed at hotel had to get taxi to bank every time so maybe best to get at airport,food not very nice otherwise... More 

Was this review helpful? Yes 3
miami,florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 2, 2014

I was at this hotel during this long weekend and although the place is a pretty natural place it was awful my stay there. First when I arrived the look is really nasty it is like an old deteriorated place all dirty and where you cannot see visitors from any other place. I thought that it was closed.The paint all... More 

Was this review helpful? Yes 8
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