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Divi Heritage

2.5 of 5
Sunset Crest, Barbados
Hotel amenities
Divi Heritage
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45 reviews from our community

    Trip type
Traveler rating
    2
    7
    16
    6
    14
Date Rating
Kingston, New York
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 4, 2013

I've been composing this review from the first day we arrived at Divi Heritage. Mind you, it was going to be a really bad review the first day - and as the days went by on our one week stay - it all improved - mainly because of the people! Great people who were staying at the hotel, and the... More

Was this review helpful? Yes 2
Burlington, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed January 27, 2013

Completely unacceptable service at the front desk. They screwed up our reservations resulting in us having to move to a sister resort half way through our vacation and if that wasn't bad enough they kept us waiting all day to confirm whether they had another room at the Divi Heritage or whether we would be moved to a sister property.... More

Was this review helpful? Yes 1

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4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 25, 2012

My family and I stayed at Divi Heritage Resort in Barbados for five days in October of this year (2012). We made the reservations via their website which looked like a great place to stay. We had lived in Barbados when I was a child, and my parents knew that St. James Parish was known for great beaches and beautiful... More

Was this review helpful? Yes 4
DiviResorts, General Manager at Divi Heritage, responded to this review
October 29, 2012

Having reviewed your commentary on your recent stay with us, we’d like to take this opportunity to thank you for notifying us of your observations. As a resort dedicated to providing superior customer service, we continually strive to best serve our customers during their stay with us. When our efforts fail to meet expectations, it is important that the matter... More

Artesia, New Mexico
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 11, 2012

The staff was VERY helpful, if you could find them. We have stayed at their sister property on Cayman Brac before they closed from hurricane damage. They should have closed Divi Heritage at the same time...We checked in and were shown to our room on the beach. We had been at the Barbados Rally car race all day and simply... More

Was this review helpful? Yes 5
New York, New York, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 31, 2012

The Divi Heritage has an odd way of offering everything that you would expect in a pleasant holiday resort (wi-fi, air conditioning, pool, nice room, courteous staff), while also being amazingly disappointing in the execution of each of these things. The entire resort has a decaying-in-the-tropical-heat quality to it, based on an array of not-quite-functional amenities. For example, the wi-fi... More

Was this review helpful? Yes 2
Ambler, Pennsylvania
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 9, 2012

Not for kids. Owned a lovely room as a timeshare here before they sold off the resort next door to Almond Resorts. No pool on this property, and the beach is badly eroded. In theory you have access to the pool at Almond, which is lovely, but since that property is an all-inclusive, it is prohibitive to eat there. Full... More

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manitoba,canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2012

This place seemed to get some bad reviews. The first night was a shock as we stayed beachfront.It was really run down,But the next day we spoke to the manager and we were moved to a larger much nicer room.Then the second week to another nice room. We were taken care of and the staff was some of the best... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 6, 2012

I'm in Barbados a few times a year on business and frankly, all I expect is somewhere clean to sleep with a view of the ocean - I love getting into 'island time' while I'm here. I was only here two days and if I hadn't pre-paid I would have left after one night. My complaints list is so long... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 7, 2011

We've been here. 3 times and know Barbados pretty well. OK, so the place isn't great, it's owned by a bunch of idiot Americans who don't really care or cannot afford to invest in it, but the staff are very friendly and the rooms are passable. Agreed, the standard of the rooms and the level of maintenance could be better... More

Was this review helpful? Yes 3
California
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 9, 2011

This was our first visit to Barbados, and in Sept. we found it extremely hot and humid. Walking was uncomfortable. This complex is about 10 minutes from the nearest shopping center, some of which is NOT air conditioned. Many of the restaurants nearby were closed. The A/C in our unit was not proficient, and there was no internet in the... More

Was this review helpful? Yes 3
Management_DSW, Administrative Assistant at Divi Heritage, responded to this review
September 27, 2011

Dear Guest, We want to thank you sincerely for your comments. However, we are extremely sorry that your trip to Barbados and Divi Heritage did not meet your expectations. During the period of July - November, this is known as the Hurricane season. It is also seen as the Summer and therefore, the weather, which is beyond our control Worldwide,... More

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Additional Information about Divi Heritage

Also Known As:
Divi Heritage Hotel Saint James
Divi Heritage Saint James
Divi Heritage Hotel
Divi Heritage Barbados/Saint James Parish
Address: Sunset Crest, Barbados
Region: Caribbean > Barbados > Saint James Parish
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 25 hotels in Saint James Parish
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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