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The House

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Paynes Bay, Barbados
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387 Reviews from our TripAdvisor Community

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Traveler rating
    323
    47
    10
    6
    1
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8
324
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (116)
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    (104)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (87)
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Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

A big shout out to all the staff at The House for making our honeymoon so memorable. Could not have asked for anymore, everyone was polite, friendly and extremely helpful have never stayed anywhere where I felt almost part of a family. Well done guys keep it up and who knows we maybe back sooner than you think xx.

Was this review helpful? Yes
London, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say that will summarise this piece of heaven. Simply perfect from the elegantly linen attired ambassadors to the sailed/muslin draped outdoor lounges and deck area on the beachfront. Our room was a little damp & could do with a bit of TLC but didn't detract from the overall ambience. Found ourselves relaxing from the minute we were... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely amazing time at The House last week. We could not have asked for more. The complimentary breakfast was great and they hand out treats at the beach all day long. Kerrie our server was the best!! Anytime we needed anything he was there in a moments notice. You truly feel like royalty while you are there. Would go back... More 

Was this review helpful? Yes 2
EHGSocialMedia, Social Media/Guest Relations at The House, responded to this review

Dear John E, Thank you for taking the time to share such nice comments regarding your time with us at The House. Our aim at The House is to provide all of our guests with a relaxing holiday with pampered, luxury service, beginning with the indulgent daily champagne breakfasts and continuing with our signature beach ambassador service, evening canapés and... More 

Northwich, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is so wonderful great food lovely beach adults only. Great afternoon tea free served each day 4 pm sandwich cake pot tea . Nice food in the restaurant next door who serve this hotel pirate ship different company than years ago not as good. Good water sports nice people

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New York
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I just returned from a 5 night stay at The House. Overall we had a nice time. This is a very quaint small resort - really small. The 2 pools on the property, for example, are tiny and one is right above (and adjacent to) the other - neither is really much more than a wading pool... More 

Was this review helpful? Yes 8
EHGSocialMedia, Social Media/Guest Relations at The House, responded to this review

Dear skiing1j, We are sorry to read that you were disappointed with some aspects of your stay at The House. We sincerely apologize for the service experience you have described with some members of our watersports team. We pride ourselves on the excellent customer service provided at The House and we will be sure to address your constructive feedback with... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I honeymooned in and around Barbados. We loved it so much that we returned 9 months later. We booked a room at the Elegant Hotel mid range hotel and a week before the hotel called and notified us of some cancellations and that they needed to spread out guests to ensure a better experience. Long story short,... More 

Was this review helpful? Yes 2
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read all the reviews I nearly changed our booking before travel but, now that we've been in person I understand the context and would happily return (we will!). We had the best room I think with an amazing view of the ocean (one bed suite). This was well worth it rather than the other rooms although you could see... More 

Was this review helpful? Yes 1
EHGSocialMedia, Social Media/Guest Relations at The House, responded to this review

Dear MrWolfy, Thank you for taking the time to share your review on The House by Elegant Hotels. At The House we strive to provide an unmatched holiday experience for all of our guests, from our personalized Ambassador service catering to your every need, to our indulgent champagne breakfast and afternoon tea, as well as our luxury amenities and special... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'd definitely recommend The House. Everything was done brilliantly, from the moment you arrive to the moment you leave. I think a place is made by the people that look after you, and I would say this is the best service we've had in a hotel. The staff are really, really friendly, kind and helpful. We stayed in a beach-front... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second year coming to The House for my summer escape. Walking in The House is like coming home! The staff all make you feel extremely welcome and many have become friends of mine that I keep in touch with throughout the year. The resort itself is small enough (30 rooms) so you have a very high staff... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As usual lets start with all the great, particularly as this place is 90% awesome!! The beach/pool service at this hotel is second to none and I'm comparing this statement to many similar establishments in the US, Dubai and beyond. Lovely treats throughout the day including fruit, ice cream, bottled water and cool towels. A particular favourite is when the... More 

Was this review helpful? Yes 4
EHGSocialMedia, Guest Relations Manager at The House, responded to this review

Dear Robot8, Thank you so much for taking the time to write a review on your recent stay at The House. Overall it sounds that you had an amazing time and you were extremely happy with our Ambassadors and their stellar service. At The House we continuously use the feedback shared by our guests to better assess the areas that... More 

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