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4.0 of 5 Resort (All-Inclusive)   |   Appleby, Barbados
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Crystal Cove
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86%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Shandy80
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1,092 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

We thought this would be the perfect holiday my partner wanted to make this special for my birthday but from the moment we arrived we were wishing the holiday to end the reception was that of we want your money and not one of wanting to settle you in we were abruptly told we needed to give up a credit... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here on the last leg of our honeymoon trip and feel that it was the low point of our holiday. We tried to make the most of it due to changeable weather but we found the food to be below average, the drinks watered down and the staff not very friendly. I hate to leave a bad review... More

Was this review helpful? Yes 2
EHGSocialMedia, Social Media/Guest Relations Manager at Crystal Cove, responded to this review

Dear Shandy80, I’m very sorry to hear that you were disappointed in your stay, especially given that this was part of your honeymoon trip. I apologize for any lapse in quality you experienced while at Crystal Cove. We do try to exceed your expectations in all ways, and it seems that this was not the case for your special holiday.... More

Camberley, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first time to Barbados and, thanks to Crystal Cove, it certainly will not be our last. This hotel is a little gem - I must emphasise that although a gem it is little. First and foremost, the staff were amazing - I had read lots of reviews that suggested that service in the hotels was mixed but this was... More

Was this review helpful? Yes 1
Windsor, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I went as part of honeymoon break. It was just fantastic. The service was good, the food was good and the drinks were on tap. We will definitely be visiting again. Just a piece of heaven :-)

Was this review helpful? Yes 2
Doncaster, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We moved here from a hotel that was very tired . What a great hotel all the staff were brilliant there aim just to make sure you have a good holiday, the food was excellent in reflections , the rooms were very nice and very clean , and there were some good groups on in the evening . All in... More

Was this review helpful? Yes 3
EHGSocialMedia, Social Media/Guest Relations Manager at Crystal Cove, responded to this review

Dear Lesley H., We are so glad that we at Crystal Cove had a positive impact on your Barbados holiday. Our entire team appreciates your thanks and your compliments, and we appreciate your mentions of our service and dining experience. Additionally, we’re pleased that your room was just right and the evening entertainment was to your liking. We look forward... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Went on my honeymoon. Amazing hotel. The photos on here don't really do it justice either. The trip to oistons on the Friday is a must The staff and locals are very welcoming. The food is just what you would want in the climate and is good quality, a mixture of a la carte or buffet

Was this review helpful? Yes 7
Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel exceeded all expectations. It was worth every penny and I felt like I was having a taste of paradise. The staff were friendly , helpful and worked hard in a unobtrusive manner. Well done management team. I miss the early morning swim in the sea.

Was this review helpful? Yes 1
EHGSocialMedia, Social Media/Guest Relations Manager at Crystal Cove, responded to this review

Dear Jacqui H., Thank you for your recommendation, and we are thrilled that your stay was exceptional. I am pleased that you were so well taken care of by our staff and that you and your family had a well-deserved relaxing holiday. Please do come back for another round of early morning swims in the near future as we would... More

Cardiff
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from the Crystal Cove for 10 nights in September. Fantastic hotel but most importantly the staff are incredible and really make this place special! Weather in Sep: I was previously concerned as it's hurricane season but there was no need to worry about this. There is some rain but you actually look forward to it as... More

Was this review helpful? Yes 5
EHGSocialMedia, Social Media/Guest Relations Manager at Crystal Cove, responded to this review

Dear 777Traveller1000, We were very happy to have you for your 10-night stay with us at Crystal Cove. It was a pleasure, and we do appreciate your comments and compliments here. Thank you so very much for your words regarding our dining and that it exceeded your expectations. I’m sorry your preferred drink was not available, and we will absolutely... More

Benfleet
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff amazing made us feel like royalty, just a shame only 1 restaurant open at 1 time and in reflections it gets too hot, rooms are just the best we was in 234 which was a junior sea view, it was def the best in resort could not of wished for any better

Was this review helpful? Yes 5
Basingstoke, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at Crystal Cove for one night after coming from the Grenadines- a family of four with two teenage kids. Good: Firstly the beaches were really nice and the sand was extremely soft, it was nice to be served drinks and fruit lollies on the beach to refresh. But within the swimming areas, the sea was quite rocky underneath... More

Was this review helpful? Yes 7
EHGSocialMedia, Social Media/Guest Relations Manager at Crystal Cove, responded to this review

Dear Ellie B., Thank you so much for your comments regarding your recent stay with us at Crystal Cove. We’re very pleased to hear that you enjoyed the beach and the water sports. It is hotel policy that fridges are not stocked without paying an additional fee, barring a special occasion or similar circumstance. I am sorry that you found... More

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Additional Information about Crystal Cove

Address: Appleby, Barbados
Location: Caribbean > Barbados > Saint James Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Crystal Cove 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Crystal Cove Saint James
Crystal Cove Barbados/Saint James Parish
Crystal Cove Hotel Barbados

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