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Courtyard by Marriott Bridgetown

3.0 of 5 The Garrison Historic Area, Hastings | Christ Church, Bridgetown BB15156, Barbados
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Certificate of Excellence 2014
Courtyard by Marriott Bridgetown
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Courtyard by Marriott Bridgetown
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233 reviews from our community

Traveler rating
    109
    95
    19
    7
    3
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26
48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott Bridgetown
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london
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 16, 2014

Arrived at the hotel mid afternoon , greeted at the entrance to the hotel and once again in the lobby by the friendly ladies at the front desk ,as expected with Marriott the decor was modern and in this relatively new property ,clean ! Check in was swift and efficient my room was on the second floor ,equipped with fridge... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear London Guest, I am happy that you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. Your observations are encouraging and I will share your positive feedback with my team. Warm Regards Kelly-Ann Mayers General Manager More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

Have just spent 10 days in this Marriott and could not fault it in any way. The staff are all so friendly, they always made us feel welcome and were amazing with our 2 young children. Angela and William in the restaurant in particular were brilliant!!! The hotel is immaculate and the housekeeping staff go out of their way to... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Amy, I am thrilled that you found us to be an ideal location for your family including your two small children. The housekeeping team takes a lot of pride in their work and I’m sure that they will be appreciative to receive your positive feedback. Both Angela and William have been with us from the opening of the hotel... More 

Bridgetown, Barbados
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2014

Sherieb The hotel is very nice and the rooms are quite comfortable...but what makes this hotel memorable for me is the amazing staff, especially William, Donna and Andre as well as the front desk personnel, who went the extra mile to make me feel comfortable.

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Sherieb, Thank you for your positive comments and for recognizing some of the best associates that I have personally had the pleasure of working with. I hope that you had the opportunity to enjoy all of the amenities that the hotel has to offer and that you will be back! Warm Regards Kelly-Ann Mayers General Manager More 

Nassau, New Providence Island
1 review
4 of 5 stars Reviewed April 6, 2014

Very nice and clean hotel. The staff, especially William, Donna and Andre went overboard to ensure that my stay was worthwhile! I commend their flexibility and dedication to personalized customer satisfaction.

Was this review helpful? Yes
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Shaniska, Our associates take a lot of pride in maintaining a clean and safe hotel and I am glad that you noticed. I will pass on your positive comments to the Food & Beverage team who are always looking for ways to delight our guests. We look forward to welcoming you back! Warm Regards Kelly-Ann Mayers General Manager More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014

Hi We stayed at the Marriot in Hastings and were very, very pleased with our experience. We loved the staff...we'd mention names but we'd omit people who we shouldn't. We've vacationed in Barbados for 25+ years always staying on the Platinum Coast, but due to a mix up with our friends and with an earlier arrival of our villa 's... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Rodney, It is fantastic that you have been coming to the island for over 25 years!! I am sure that the Barbadian hospitality keeps you coming back. I am glad that you were able to experience that hospitality here at our hotel and that our associates contributed to your warm memories. I just came out of the Miami airport... More 

Toronto, Ontario
Top Contributor
54 reviews 54 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 1, 2014

The room we stayed in was very nice. We stayed for a few nights from Saturday until today. No access to the beach (have to go across the street to use it), board games are provided which is good. However, there are a few negatives: With my hearing loss, closed captioning was not possible so watching television was not really... More 

Was this review helpful? Yes
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Toronto Guest, Thank you for providing us with this positive and constructive feedback. I am happy that you enjoyed the services and amenities that we have to offer and that Andrea stepped up and delivered the customer service that she is so consistent with when we did not deliver to our standard. We are currently enhancing our library of... More 

Washington DC, District of Columbia
Top Contributor
122 reviews 122 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 31, 2014

I had stayed at Courtyard hotels before in the US and had high expectations since they all seemed to have been newly or recently renovated...but my expectations were exceeded by this one! The hotel seemed almost brand new, with a large lobby with various sitting areas including an outdoor patio area; sun deck and pool (which is small but you... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Washington Guest, Although we have been opened for three years now, the housekeeping and engineering team work diligently to ensure that the property is well maintained. I am glad that you were able to experience our warm Barbadian hospitality and if you return, I hope that you get to experience some of the organized heritage tours where you can... More 

1 review
2 of 5 stars Reviewed March 31, 2014 via mobile

Very disappointed in the hotel and the customer service! I travel a lot, I had been working in Calgary, Alberta, Canada - where I had spent over 7 months staying in a Marriott. So I was looking forward to the same warm , hospitable service from a hotel chain that had become my home away from home. Well not at... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Loyal Marriott Customer, I am very sad to read that you did not experience the outstanding service that my associates are capable of providing at Courtyard Bridgetown. Considering that we are a part of a brand we try really hard to ensure that the service you receive is consistent with what you will receive at any of the other... More 

A TripAdvisor Member
2 of 5 stars Reviewed March 27, 2014

Where to start...? We stayed on points and paid for 2 nights... Waaaaay to over priced for what you get! We asked for an early check in... Didn't get it... our room wasn't "ready!" Asked for a balcony... Didn't get it! Ended up on the second floor which is also the pool level... So people can look in on you...... More 

Was this review helpful? Yes
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear Valued Guest, Thank you for your candid feedback on TripAdvisor. I am truly sorry that we did not meet your or our own expectations with reference to your overall experience at our hotel. We aim to where possible honour all requests for early arrivals but unfortunately this is not always possible due to high occupancy. You also mentioned that... More 

Roseau, Dominica
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2014

I must first state that this is the second Courtyard by Marriott hotel that I had the pleasure of staying at; this one did not fail to meet the high expectations that were already established in my mind from my last experience. The check in process so simple, seamless and handled in a polite manner. Once again the receptionists hired... More 

Was this review helpful? Yes 1
CY_Bridgetown_GM, General Manager at Courtyard by Marriott Bridgetown, responded to this review

Dear BrentonHilaire, Thank you for your glowing feedback. I am glad that you had such a positive experience and I hope that you get the opportunity to return with that special someone. I look forward to welcoming you back! Warm Regards Kelly-Ann Mayers General Manager More 

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Additional Information about Courtyard by Marriott Bridgetown

Address: The Garrison Historic Area, Hastings | Christ Church, Bridgetown BB15156, Barbados
Location: Caribbean > Barbados > Saint Michael Parish > Bridgetown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott Bridgetown 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Bridgetown Hotel Bridgetown
Courtyard By Marriott Bridgetown Barbados

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