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The Reefs

4.0 of 5 56 South Shore Rd., SN 02, Bermuda
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Certificate of Excellence 2014
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732 reviews from our community

Traveler rating
    500
    137
    63
    16
    16
See reviews for
108
450
13
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Reefs
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NYC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 19, 2009

Overall, our trip was just what the doctor ordered. The beach and ocean were fantastic, our room had an incredible view, and the meals were decent. What bothers me is the level of service for the price we were paying. The reefs prides itself on return customers but maybe they should take a little more time to welcome the new... More 

Was this review helpful? Yes 2
Charlotte, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 28, 2009

My husband and I went to the Reefs for our Honeymoon last August. It was the wonderful and we could not have asked for a better honeymoon. The resort is beautiful and small enough that you get to know the servers/bartenders, but big enough where you can have some privacy. The food at the resort was delicious. We did the... More 

Was this review helpful? Yes 1
London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 26, 2009

While this hotel is on a lovely beach in a beautiful setting, it is vastly overpriced for the quality of the rooms (particularly the poor quality beds, sheets and pillows). The rooms (and we were in a suite) are small, with old air conditioning that smells when it is first turned on, very tired from a decorating perspective and somewhat... More 

Was this review helpful? Yes 14
TheReefs-Management, Director of Rooms at The Reefs, responded to this review

We are always sorry to hear that a guest’s experience at The Reefs did not meet their expectations or live up to the traditionally high reviews we receive from our travelers. While there are always areas to improve at a hotel, we were surprised to read the comments about this guest’s overall disappointment. In particular, we recently went through a... More 

Andover, MA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2009

My husband and I choose The Reefs because of a superb experience we had at Nisbet Plantation (a "sister" resort in Nevis) a year ago and decided to try The Reefs based on that visit. The Reefs lived up to our expectations with regard to the facility. It is a beautiful hotel, well kept, and situated beautifully into the Bermudan... More 

Was this review helpful? Yes 3
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2009

incredible location, beach is to die for. waiters & beach staff all really good. front desk "newbees" need work. don't, i repeat DON'T stay in the cottages. my dogs would have run out of there! smelled like a mildew infested basement with bugs! thankfully they gave us new rooms that were much better. but they too are a little weak.... More 

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London Ontario
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2009

I just returned from my honeymoon at the reefs and it's a beautiful place. I called in advance and had them suggest a few rooms I should request that have slightly better views (but really all the rooms have great views). I also signed up for the romance package, which we found to be a great deal (the food is... More 

Was this review helpful? Yes 3
U.S.
Contributor
13 reviews 13 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 9, 2009

The pros: Beautiful property, with every room having a stunning ocean view which will never be surpassed. Private beach. Attentive and pleasant staff. All three restaurants are very good. No hidden charges; tennis courts and equipment, snorkeling, etc are included. The cons: If you insist that every aspect of your international travel be completely up to American standards, you could... More 

Was this review helpful? Yes 3
Mahwah, New Jersey
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 8, 2009

Stayed at The Reefs for our second time this April. After visiting Bermuda five separate times, I would never stay anywhere else! Some of the other properties on Bermuda, ie. Elbow Beach, The Southhampton Fairmount, etc. have a great deal of activity and crowds, and that may appeal to some, but you are usually remembered as just a room number... More 

Was this review helpful? Yes 3
Hartford, Connecticut
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2009

The Reefs was a magnificent hotel. After weeks of deliberation, we chose the Reefs due to its quiet nature and quaint appearance...and of course the infinity pool. It did not disappoint us. The food was some of the best we ever had while on a vacation. The service was great; Mervin and Keenan really went out of their way to... More 

Was this review helpful? Yes 3
new jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2009

Spent 10 days at the reefs,.it was our 18 visit to the reefs our 25 overall to Bermuda. all sun and no rain.the staff at the reefs are great.

Was this review helpful? Yes 1
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Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda

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