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4.0 of 5 Resort   |   56 South Shore Rd., SN 02, Bermuda
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Free Nights at The Reefs
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Amy B Oakland, California
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662 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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There are newer reviews for The Reefs
See the most recent reviews
Oakland, California
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at The Reefs last October. It was gorgeous, but they did a bait and switch on the room so the first night we had an undesirable room. It was especially annoying because we were only there for 4 nights and we wasted half the next day moving to another room. Unfortunately, that was the only day the weather... More

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TheReefs-Management, Manager at The Reefs, responded to this review

Dear Amy B, I am sorry to hear that your experience at The Reefs did not meet your expectations. Being that your stay was over 8 months ago, it is difficult for me to know the exact details, however I would like to assure you that we would never engage in any type of bait and switch tactic. Our reputation... More

Falkirk, Scotland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We didn't stay here, although the incredible view made me wish we were! We went for Sunday Brunch, which was fantastic, an amazing array of all types of food - seafood/smoked salmon/sushi, omelette/waffle station (with sugar-free syrup which, being diabetic is very much appreciated), eggs benedict/usual breakfast items, roast chicken/ribs/pork/lamb/Yorkshire puddings, huge range of desserts including chocolate fountain. At $48... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014

We were just married at the Reefs and I have to say this is the best place on the island to do it. The views are like no other and amazing for pictures. The staff was amazing and Kathleen the wedding planner is the best on the island. She made planning a wedding so easy even though we live in... More

Was this review helpful? Yes 3
North Haven, Connecticut
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

Never really had a desire to visit Bermuda, Wife pushed the idea and I am glad she did. A friend recommended The Reefs. She was spot on. The place was beautiful, pool small but big enough and dazzling. The beach at the resort was excellent and i feel it rivals Horseshoe down the road, however 1/10th the crowd and better... More

Was this review helpful? Yes 4
Marlborough, Massachusetts
17 reviews 17 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 29, 2014

Our third stay at The Reefs was great! Spectacular views, upgraded rooms, excellent staff, each room a separate "building" so you don't hear the neighbors. Top notch food and location. Quiet if you want but plenty of activities nearby. Many hotels are gone but, luckily, The Reefs carries on!

Was this review helpful? Yes 3
Columbus, Ohio
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

My boyfriend and I spent weeks looking over all the hotels in Bermuda, deciding which one to stay at. We ended up choosing the Reefs because it seemed like it was the perfect place, luxury and all-inclusive. Let me start by saying we were prepared to pay whatever amount to get great service and a beautiful back drop. The hotel... More

Was this review helpful? Yes 1
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Tara W, Thank you for staying with us and thank you also for chatting with me on the phone the other day in reagrds to your visit to The Reefs. As mentioned in our discussion, it was very surprising to hear that we did not meet your expectations, as it is very unlike us, as evidenced by other reviews... More

New York City, New York
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2014

As a family of 5 (3 adult children), we spent Memorial Day weekend at The Reefs. The service was outstanding, the Property very well-maintained. The staff at the hotel could not have done more to make this a very memorable vacation. We will certainly return and recommend this hotel with no hesitation!

Was this review helpful? Yes 5
Southwick, Ma.
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have stayed at the Reefs many times and always had the most exceptional experience. The staff are outstanding in their friendliness and the efficient way they all do their jobs. We have stayed in many rooms over the years and have always been happy with the appearance and cleanliness of the rooms. The pool area and beach area are... More

Was this review helpful? Yes 5
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2014

This was our first trip to Bermuda so we did know exactly what to expect. The Reefs is a very nice resort hotel, typical of islands. It is situated on the cliffs overlooking the hotel's private beach which is great. The rooms are at different levels so if you have any issues walking make sure you are at the top... More

Was this review helpful? Yes 1
New York City
Top Contributor
75 reviews 75 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 22, 2014

The views from the Reefs are wonderful and the rooms are all close to the beach (no need for a shuttle like many other Bermuda hotels). The staff is nice and the food is good. The beach is very nice and pleasant. The fitness center isn't much to get excited about, but there is a cycle shop across the street... More

Was this review helpful? Yes 2
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Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Reefs 4*
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda

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Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 
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