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The Reefs

Certificate of Excellence
Hotel website
56 South Shore Rd., SN 02, Bermuda
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20% off room rate
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1 room 1 adult
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The Reefs
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856 Reviews from our TripAdvisor Community

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Powell, Ohio
1 review
5 of 5 stars Reviewed November 23, 2015

Wonderful facilities, staff, food and drink. The staff knew us by name within hours of our arrival. We were there five days in early November. Every meal on Bermuda was wonderful, with dinner at the hotel our favorite, and least expensive with the hotel inclusions.

Helpful?
Thank Tom S
Short Hills, New Jersey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 20, 2015

Stayed at The Reefs in late October for five nights based on the recommendation of friends that have stayed there several times over the years. The setting of the resort is very nice but the hotel facilities and service need improvement. The rooms do not give you a luxury feel as they are not decorated very well and appear a... More 

Helpful?
4 Thank Mark N
Hummelstown, Pennsylvania
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 11, 2015

We stayed at The Reefs in July 2015 and found it very nice. We stayed in one of the cottages. It was one of the few places on the island that could accommodate a family of 6. The staff was wonderful and so helpful. We found both restaurants to be quite good. The breakfast in the morning offered a variety... More 

Helpful?
1 Thank Skidad2013
Falmouth, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2015

We spent last weekend at the Reefs. We were delighted with the Reefs. The bed was amazingly comfortable and relaxing. No noisy neighbors. The view from our room was spectacular. We did stay in a junior suite. It was one room with a nice sitting area. The bathroom had a huge soaking tub and a huge separate shower with a... More 

Helpful?
Thank BL508
Manalapan, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 11, 2015

We stayed at the Reefs in the off-season (after Nov.1) and had a great trip. Arrived after 11:00PM our first day (flight issues) and were greeted by 2 very helpful, and smiling, front desk people. They explained that the bar was closed (off-season hours), but that they would normally have greeted us with a Rum Swizzle. They must have seen... More 

Helpful?
Thank Brendan E
Rochester NY
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

The 3 rating is actually generous. I will however say that everyone we encountered in Bermuda has been extremely nice and helpful. The resort is very tired and in need of a makeover. When people refer to off season here...they are not kidding! There is NOTHING to do, eat or drink after 9pm. The hotel puts out a lovely activities... More 

Helpful?
Thank java23
TheReefs-Management, Manager at The Reefs, responded to this review

Dear java23, Thank you for your recent review of our property and I am of course so sorry to hear that your experience did not meet your expectations. First of all, I am happy that you felt that our staff provided you with a high level of service as that is what we always strive to provide to all of... More 

New York City, New York
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed November 2, 2015

We stayed in a ocean view room and the room was not spacious and looked dated; the terrace and ocean view was nice. The heat was on when we walked in and the tiled floors were wet due to this; AC should have been on. Room also did not feel truly clean. Poor housekeeping overall. We saw 3 millipedes in... More 

Helpful?
Thank Rohk19
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Rohk19, I was very saddened to read of your recent stay with us, as it certainly does not meet our normal expectations or guest experience here at The Reefs. We pride ourselves on giving our guests a great experience, and are well known for doing so, so I am disappointed that this did not happen with your stay. We... More 

Londonderry, New Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2015

My wife and I stayed in a Junior Suite for four nights in October. This was our third stay at the Reefs and we look forward to returning again. From check-in to check-out the staff was excellent. Extra kudos to the front desk staff, service at breakfast, and beach attendants. As always the view from the room and sound of... More 

Helpful?
Thank CJOtripper
New Jersey
Level Contributor
140 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed October 24, 2015

I have stayed at this hotel before on the condo side to the hotel and what a difference from one to the other. The condo side being new, clean and great service to the hotel side which is tired, tatty and service a huge difference in service although both share the same amenities apart from pool areas. When we checked... More 

Helpful?
3 Thank NJBrit
Annapolis, MD
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed October 14, 2015

My wife and I just got back from our wedding in Bermuda staged at The Reefs. Overall we had a wonderful experience, but there were some significant issues. On the positive side.... The Reefs has a beautiful location and easy access to the beach and other locations on Bermuda. Public transportation is accessible directly across the street from the hotel... More 

Helpful?
5 Thank Hank G
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