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Fairmont Southampton

Certificate of Excellence
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101 South Shore Road, SN02, Bermuda
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1 room 1 adult
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Fairmont Southampton
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2,851 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

3 days business trip and stayed here. I got say that the customer service is extraordinary, the lady at 6 floor concierge is very friendly as well as the gentleman from the breakfast. I can recommend this hotel to any person. The room is spacious and have a walk-in closet even with an umbrella just in case, nice detail. Make... More 

Helpful?
Thank Robert C
Toronto
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent service and facilities. Concierge was very helpful. Enjoyed our mid winter break. Room was very clean and well appointed. Enjoyed the area and golf had excellent scenery. Well worth the cost.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank W3946ROjohnf
Reston, VA
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed our week-long visit here. Attended the annual bridge tournament. Staff was wonderful - was about to take apart plumbing to find wife's contact. Inadvertently took wife's special pillow during room service - made a special effort to retrieve and return it. Lovely British atmosphere including afternoon tea. However: 1) Look carefully at the costs - they automatically add a... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Ronald K
New York City, New York
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I accompanied my husband on his office’s offsite to Bermuda for 3 nights. This is a big luxury hotel in a great location. The rooms are beautifully done, with a nice balcony. The food here is great too. Also, its 15-20 min walk to the Lighthouse as well. But the best part about the hotel is the private beach. It... More 

Helpful?
1 Thank shikha s
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing such positive feedback on your visit to Fairmont Southampton. We are thrilled that you had such an outstanding experience and hope that we will have the pleasure of welcoming you again. Kind regards. More 

Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife had another thoroughly enjoyable short, extended weekend stay at this beautiful hotel. From the great restaurants, to the picturesque and challenging par-3 Turtle Hill Golf Course, to the always helpful and friendly staff and our beautiful accomodations overlooking the ocean and the Bay, I would while-heartedly recommend a stay at this wonderful hotel.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank petergV9861AA
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing feedback on your wife's stay at Fairmont Southampton. We are delighted that she had such an enjoyable visit and hope that we will have the pleasure of welcoming you both in the not too distant future. Kind regards. More 

Amsterdam, The Netherlands
Level Contributor
278 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel itself is huge, with great views over the ocean. The staff was extremely friendly at all time, no complaints at all. However, the hotel felt in need of a refurbishment in the next year of so. All in all a great place... was tempted to give it a 4 out of 5.

Helpful?
Thank ChrBrd
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing your feedback on your recent visit to Fairmont Southampton. We are delighted that you enjoyed your stay with us but disappointed that you found the hotel to be in need of refurbishment. At the present time we are 2/3 of the way through the room upgrade programme and once completed, the public areas will then be... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked this hotel knowing that it would be really nice and we were still very impressed when we arrived!! It has captured the old English Style and yet it is very modern too. Our luggage was looked after, our checkin was very quick, our room had a great view and was very large and well appointed. It was very... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Lois E
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing your feedback on your visit to Fairmont Southampton. We are thrilled to learn that you had such an enjoyable stay at our resort and hope that we will have the pleasure of welcoming you again. Kind regards. More 

New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Sadly, this was a ghastly stay. I chose this property for the name. Big mistake. We had two adjoining rooms. My kids room was infested with roaches. They ended up sleeping with us. Gross. I couldn't sleep. Was all creepy. In the morning, no apology, no bill adjustment. Although we didn't even use the room!! AND their solution was to... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
12 Thank Karina K
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing your feedback on your recent visit to Fairmont Southampton. Please accept our sincere apologies for your less than satisfactory experience on this occasion and in an effort to address your complaint I would appreciate if you could send an e-mail to Southampton@fairmont.com, for the attention of the Director of Operations, so that he can respond directly... More 

Andover
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful, comfortable, hotel which provided for all our needs. Beautiful, inspiring surroundings where we could rest and relax. Delicious breakfast Which was included in our daily rate. Great views from our sea view balcony really Helped us feel we were far away from the usual scenes!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
3 Thank dianemL5402JR
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing your feedback on your visit to Fairmont Southampton. We are delighted that you enjoyed your stay with us and hope that we will have the pleasure of welcoming you again. Kind regards. More 

Memphis, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Fairmont. The service, room, and restaurants were great. We had a great time. The hotel is easy access to the most beautiful beaches in Bermuda. It is also easy to get to the Railroad Trail and the Gibb's Lighthouse. The ferry to Hamilton was very relaxing and drops you off right in the... More 

Helpful?
2 Thank mytia66
Sue C, Executive Assistant at Fairmont Southampton, responded to this review

Thank you for sharing your feedback on your visit to Fairmont Southampton. We are delighted that you enjoyed the amenities of the resort and that you were also able to explore more of our beautiful Island. We certainly hope that we will have the pleasure of welcoming you again. Kind regards. More 

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