We stayed at Surf Side and were very pleased. Frankly, the reviews here frightened us. But, it was too late; we had already committed and paid for the stay. Wow, were we relieved! OK - it is NOT a luxury hotel. Don’t expect the Fairmont. The rooms definitely need a “face lift”. But, our room was very clean, as were... more

We went for a mothers day retreat with 3 women ranging from 25 to 75 years of age and we all loved the Surfside. While the cottages are more rustic and dated they have more privacy and better views than the newer motel like rooms. You are perched on cliffs over the ocean and can hear the waves from your... more

Well, what can I say? The setting is paradise, breath-taking views and rugged cliffs, turquoise coloured-sea, beautifully-manicured gardens with flowers and cacti. You can now stop reading here and book right away ... or you can carry on and get a reality check. First of all, we got conned as we had a rate incl breakfast, yet when we checked... more

The staff at this hotel were very nice and accomodating, but this was not the place for us. Firstly, there is really no beach here although the views are fantastic. Second, the "restaurant" is literally poolside where there are splashing children. Last but not least, when we booked our stay, the property next door was doing construction and they had... more

We stayed at Surf Side during Bermuda's Race Weekend. We chose this hotel because the prices were good and because the availability on the island was limited for such a popular weekend. We were initially impressed with the helpfulness of the staff during check in and with the wonderful view from our room. The room was clean but outdated. The... more

Spent 4 nights at Surfside in November. It is a beautiful location with lovely views. Perhaps other rooms/suites there are new or upgraded but our room was basically a cheap motel room...rusty bars on the window in the bathroom, mold on the air conditioner, peeling paint on the walls. Our bed was 2 twin beds pushed together - and not... more

this was our third time staying at the Surfside, I just read the previous bad reviews and its a shame that others didn't have the experience we have had at the Surfside. I do agree it could use a facelift. When we first went (3 yrs ago) there was a beach. I prefer staying in the hotel rooms rather than... more

We've been to the Surfside about 20 times -quality is inconsistant - and it has gone steadily downhill for the last 8-10 years. The beach does come and go. When we where there in April of 2007 the beach was better than we had seen it in 15 years! The hot tub's been gone for about 3 years. It used... more

I booked Surf Side by reading trip advisor reviews and calling to Bermuda and talking with the hotel manager-BRYONY HARVEY- Dealing with this hotel has been HORRIBLE. First I read a reivew saying that they have a "phenomenon" where their beach is "diminished" Thats an understatement! There is absolutely NO beach and the manager, Bryony, shrugs off any complaints about... more