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Royal Palms Hotel

Travelers' Choice award winner
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24 Rosemont Ave, Hamilton HM06, Bermuda
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Royal Getaway
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Royal Palms Hotel
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576 Reviews from our TripAdvisor Community

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Traveler rating
    502
    56
    11
    5
    2
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76
335
31
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (576)
  • Mar-May only
    (127)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (102)
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Calgary, Alberta
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow...what a treat to find this gem! We were greeted warmly by staff and when we entered our beautiful mini suite, we were treated to a lovely sparkling wine in an ice bucket along with 2 champagne flutes and a hand written note from the hotel. The king bed was super comfortable and the small kitchen had everything to make... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a wonderful place to stay. The service was exceptional and the room was really nice. We liked being in Hamilton 's central location. Both the bus and ferry were less than a 10 minute walk. Take advantage of the delicious free breakfast and wine hour.

Was this review helpful? Yes
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Jessie Z, Thank you for your lovely review of our property. I'm so pleased you found our central location ideal for getting around the island. It is very rewarding to know you experienced exceptional service during your stay and our staff will be very proud to hear that. We hope to have the pleasure of welcoming you back again.... More 

New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was my second visit to Bermuda and my second stay at The Royal Palms Hotel. I wouldn't stay anywhere else! Incredible staff, great breakfast, happy hour... love it! If you want to be at the beach, this isn't the hotel for you. But if you have a scooter or want to take cabs... it's the perfectly located to both... More 

Review collected in partnership with this hotel

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Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear carlmschweitzer, Thank you for staying with us again! We appreciate your loyalty and trust in our hotel and staff. I'm so pleased you enjoyed our wine hour and breakfast. We agree that our centrally located property is ideal for traveling to both ends of the island. Thank you for taking the time to post your review, and we look... More 

Windsor, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are a lot of very positive reviews about the hotel - and all of them are true! I will limit myself to 2 reasons why I can whole-heartedly recommend this hotel. First, the staff. Not just the front of house team (who were superb) but everyone - the cleaners, the pool maintenance man, the people who kept the breakfast... More 

Was this review helpful? Yes 2
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Bold40, We truly appreciate your very kind review of our property, thank you! We are very proud of our staff who take great pride in ensuring all our guests have a wonderful stay. They will be happy to read your comments which will provide great motivation for them. I'm so glad you decided to stay with us in spite... More 

Hawley, Pennsylvania
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Royal Palms Hotel! The mini suite was extremely comfortable. We had dinner at Ascots and also in the bar room. Delicious food and superb service. We were quite pleased to feel welcomed each day by reception, breakfast and assorted staff members. It was so wonderful, we will return next year.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Kathyalbany2015, We love that you loved us! We're so pleased you found your mini suite to be comfortable, and the food at Ascots to be delicious. Our goal is ensure all our guests feel welcomed so I'm pleased to know that you felt that way. Thank you so much for taking the time to share your feedback, and we... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

This will be our second stay at the Royal Palms within a year. The service, friendliness and professionalism of the team has remained consistent. What a wonderful place to stay. The room was spacious and clean. The ability to store "snacks" in the kitchenette was very helpful additional water was always on hand. The location cannot be beat, everything is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear andrewT9228LT, It is wonderful that you chose to stay with us twice within a year. I'm so pleased you found consistency with our service, friendliness and professionalism. Thank you for taking the time to share your feedback, it's rewarding to know you weren't disappointed. Kind regards, Theresa Harney-Zuill More 

Mechanicsburg
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Scored a perfect 10 for our mother and daughter get away. All of the staff were friendly and helpful. We experienced excellent service, spotless accommodations, delicious breakfasts and enjoyed wonderful dinners at Ascots and Just 24 (on site). RPH is just outside of Hamilton and in a quiet area which is what we preferred. We rented scooters which got us... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear luv2travel813, We are honored that you would consider us 'Bermuda's Best', thank you so much! What makes our jobs so easy is the awesome guests that choose to stay with us, so thank you for choosing Royal Palms for your mom and daughter get away! We're delighted that you enjoyed all our offerings and excellent service. We hope we're... More 

Portsmouth, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I had the great pleasure of staying at the Royal Palms Hotel in Hamilton Bermuda last week. While we were there the hotel was rated number 1 in the world by Expedia. Great rooms. Great staff. Friendly helpful courteous absolutely delightful. Two award winning restaurants on premises. Small quaint clean. I can't say enough to nice things... More 

Was this review helpful? Yes
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear SJArnoldSr, We were thrilled to receive such an awesome award from Expedia strictly based on the feedback from satisfied guests such as yourself. All awards such as this and Trip Advisor are very meaningful to us because we are not a large hotel with 'glitz and glamour' but do provide wonderful customer service. I'm so pleased you were able... More 

New York City, New York
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Royal Palms for 2 nights in June. Our room was spacious and clean. We found the customer service to be excellent and helpful. The breakfast was also satisfying and the pool was very nice. The Royal Palms is a short walk to Hamilton. We'd definitely stay here again!

Was this review helpful? Yes
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear marianne13, Thank you so much for sharing your feedback regarding your recent stay with us. I am delighted that you found our location to be convenient, and enjoyed our breakfast and pool. Our staff will be happy to know you mentioned the excellent and helpful service they provided you. We're so happy to know that you would stay again,... More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

I recently visited the Royal Palms Hotel on a business trip. The rooms are beautifully appointed and quiet, and you really feel you are in the heart of Bermuda throughout the property. But the real beauty is in the staff who assure you have a wonderful, worry-free visit whether you are there for business or vacation. The staff assures you... More 

Was this review helpful? Yes 1
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Pam R, Thank you for your lovely feedback about your recent stay with us. We invest heavily in training our staff to provide first class customer care to make sure you have a wonderful, worry free stay with us whether on business or vacation. It is very rewarding to hear that you felt welcome and cared for throughout your... More 

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