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The Fairmont Hamilton Princess

4.0 of 5 76 Pitts Bay Rd, Hamilton HM CX, Bermuda
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Certificate of Excellence 2014
The Fairmont Hamilton Princess
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The Fairmont Hamilton Princess
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997 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Hamilton Princess
See the most recent reviews
Top Contributor
76 reviews 76 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

Dated facility, dated hallways, paper thin room walls and a bathroom I had trouble turning around in. This place was not impressive and while I know it was going through a renovation much work is left to be done. Only positive comment I can make is that most of our business meetings were within walking distance. Breakfast was average at... More

Was this review helpful? Yes 3
Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

We are sorry to hear that you did not enjoy your stay. We understand that it is sometimes difficult to see the end of the road during a renovation, but we are sure that you will enjoy the completely remodeled Pink Palace on your visit next year. We look forward to seeing you again. More

Madison
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 16, 2014

Under renovation with much work to be done including training staff ( other than front desk). We don't feel that the quality of the room nor food or services justify the expense. Hopefully, once renovated and fully trained, Princess will reclaim its reputation of the past.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
England
Top Contributor
110 reviews 110 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 16, 2014

We visited the Fairmont Hamilton Princess in July of this year and loved every minute! The hotel is luxurious and elegant but completely unpretentious. The surroundings are beautiful and well maintained and ongoing renovations mean that things are constantly improving. Our room was gorgeous and nothing was too much trouble for hotel staff. A ferry service is available to the... More

Was this review helpful? Yes 2
Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

Thank you for sharing your experience at the hotel. We are so happy that you enjoyed your stay and our new restaurants! We look forward to seeing you again on your next Bermuda getaway. More

Scotlandwell
Top Contributor
55 reviews 55 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 15, 2014

We were lucky enough to visit the Southampton Princess in Bermuda whilst on holiday with relatives who live on the Island and what a wonderful spot this is. There are fabulous beaches throughout Bermuda but this was so special for us tourists from the UK. We were treated with 6 star service as we arrived at the small inlet cove... More

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Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

We are so glad that you enjoyed your stay at our sister hotel, The Fairmont Southampton. We will be sure to share this wonderful review! More

London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

I had bad flu when I was staying at the hotel. After checking out, the hotel kindly gave me curtsey room because of my return flight departure more than 3 hours. I could sleep before my departure almost 3 hours.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

It is always disappointing to become ill while travelling, and we are glad that our team was able to provide a bit of comfort. We hope that you did enjoy the rest of your stay, and we look forward to seeing you again. More

Newton, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

The Princess is part of Bermuda's identity, and I visited it many years ago when it was too formal. Now, the Princess is almost laid back; and that's good! However, a major renovation is underway which greatly diminished what is available. You would think this would be disclosed with an equivalent reduction in price. However, you pay premium price for... More

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Newport Beach, California
Top Contributor
74 reviews 74 reviews
49 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed October 13, 2014

This hotel has tons of potential, and i hope the Green family will help the hotel achieve that. The Greens certainly have impressive credentials, having been involved with hotels such as Claridge's in London. The Fairmont Hamilton Princess does not reach anywhere near those lofty heights at this point, although some aspects of the hotel are very good. First, I... More

Was this review helpful? Yes 2
Toronto, Ontario
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2014

this was our second time staying at the hotel and after an exceptional first stay at the main building, everything from the room size to the fact that there were cockroaches EVERY DAY in our room, to the terrible pool service and restaurant service, we would not go back.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

We are sorry to hear that your second stay was not as enjoyable as the first. We thank you for your patience and understanding dealing with some of the issues that occur after one of the rare tropical storms that pass our way. We do expect that on your next stay, you will enjoy the newly renovated rooms in the... More

Hawalli, Kuwait
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

During my visit to Bermuda, I had a chance to do hotel inspections for some of Bermuda's properties. There are 2 Fairmont hotel properties in Hamilton, and both are enjoying well locations within the island with easy access to downtown. Luxury furniture, lovely atmosphere and professional hospitality. I do highly recommend both properties for accommodation during visit Hamilton - Bermuda.

Was this review helpful? Yes 2
Yelena P, Manager at The Fairmont Hamilton Princess, responded to this review

Thank you for sharing your feedback. We are happy that you enjoyed your time here at the hotel and appreciate your review. Hopefully we will see you again on your next trip to Bermuda! More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 4, 2014

After 6 relaxing days at the Southampton, 5 days at the Hamilton was perfect, given its contrasting location. Its just a 5 minute walk into Hamilton itself, with places of interest, restaurants and some decent shops. The ongoing refurbishment throughout our stay was more of an interest than a nuisance, as no noise could be heard or dust seen, whether... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Private beach(11)
  • Gold level(7)
  • Sister property(7)
  • Great location(6)
  • Friendly and helpful(5)
  • Bermudiana house(4)
  • Would highly recommend(4)
  • Front desk staff(3)
  • Room service(3)

Additional Information about The Fairmont Hamilton Princess

Address: 76 Pitts Bay Rd, Hamilton HM CX, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Pembroke Parish > Hamilton
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Fairmont Hamilton Princess 4*
Number of rooms: 410
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Also Known As:
The Fairmont Hamilton Princess Hotel Hamilton
Hamilton Fairmont
The Fairmont Hamilton Princess Bermuda

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