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Marriott's Aruba Surf Club

3.5 of 5 103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
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Marriott's Aruba Surf Club
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Marriott's Aruba Surf Club
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1,694 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calverton, New York
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you like time shares; then you will like this. Has a very nice lazy river and a relaxing adult pool, There is no bar inside to relax at. Restaurants near by and good location on the beach. You only get cleaning 1x a week and there is no room service available. Remember it is a time share not a... More

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Trenton, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just completed a 9 night stay in a one bedroom villa type room from Oct 7 to Oct 16, 2014. The Marriott Surf Club is a fantastic place to stay. It is a timeshare facility but gives you everything you would need to experience a relaxed vacation. If you purchase a room from the Marriott Web Site you get FULL... More

Was this review helpful? Yes 4
Lowell, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying here and again I had a wonderful experience! Staff is always very helpful. Had an issue with another guest and security did not help much but other than that it was a pleasant stay

Was this review helpful? Yes 1
Houston, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I spent ten days at the Surf Club. The location is great (nice beach, many good restaurants within walking distance, good pools). All the people working at the place are very friendly and want to help. When it comes to actually delivering on the promises it is different. Here are some examples: the wait to check in... More

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for your TripAdvisor reivew, Ruediger. As a loyal Marriott Guest, we appreciate your feedback and apologize for the service failures you encountered. Please know, your comments will be shared with the resort's management team so we may follow up accordingly. Thank you again for visiting us at Marriott's Aruba Surf Club and providing your review. More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I are timeshare owners, and this is the third property we have been to...hands down it is my favorite! I loved it here!! Everyone is very friendly/helpful, the resort is gorgeous and the condos are great! We traveled with our two children and there is so much to do, they had a blast. I was nervous reading... More

Was this review helpful? Yes 1
Oakville
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I love this place. We've been here six times and hopefully we'll be back many more times. Unfortunately, it's gotten to be way too crowded. We intentionally travel in the slow season in an effort to avoid the crowds, but it doesn't seem like there is a slowdown. There were tons screaming children (don't they have to go to school... More

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Surf Club, responded to this review

Thank you for your review of Marriott's Aruba Surf Club! We are happy to be your resort of choice in Aruba and appreciate your feedback on your stay with us. If you ever find another guest not acting appropriately, please feel free to reach out to one of our associates for assistance. We look forward to hosting your family again... More

florida
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a week last month and had an ocean front 2 bedroom with my son and his wife and had a wonderful time. The water was incredible and we floated around in the surf almost every day. The only issue we had was that we originally had a room with no a/c in the guest section so we had... More

Was this review helpful? Yes 2
paramus, nj
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned from 12 days. We went as a week time share and the rest as an encore offer.Somehow we got a great room with a view which made up for the other inconsistencies. I'm guessing the encore may have given us the bump up as we are owners, but not in Aruba. We had 10th floor, pool/ocean view. Beautiful!... More

Was this review helpful? Yes 5
White Plains, New York
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

As an owner who has been coming to the property every year since the Surf Club was built, I was sad to see the change in the level of service. The unit was missing a lot of the items that should have been there, calls to the housekeeping team were unsatisfying and part of the unit flooded more than once.... More

Was this review helpful? Yes 2
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Susan, thank you for your TripAdvisor review of our resort! While it is fantastic to see that the front desk staff was able to provide exceptional service, we apologize for the service failures experienced during your time with us. Please know that we have shared your comments with each department’s respective leadership and we thank you for your valuable feedback.... More

Baldwin, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent our 19th anniversary here and it was wonderful, everything was super, Loved the lazy river and the Beach, can't wait to come back. Loved the horse and carriage ride back to the Hotel after dinner. The bed was very comfortable great sleep, next time we will stay longer and get a 1 bedroom unit to use the kitchen.

Was this review helpful? Yes
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thanks for the <3 Naomi! We are happy to hear your 19th anniversary was awesome and look forward to helping you celebrate your 20th! More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(120)
  • Very nice(28)
  • Pool area(22)
  • Full kitchen(20)
  • Grocery store(15)
  • Happy Hour(15)
  • Ocean views(13)
  • Great time(12)
  • Friendly and helpful(5)
  • Bedroom unit(5)

Additional Information about Marriott's Aruba Surf Club

Address: 103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Marriott's Aruba Surf Club 3.5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Despegar.com, Hotels.com, Marriott, Travelocity and Tingo so you can book your Marriott's Aruba Surf Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Aruba Surf Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Surf Hotel
Marriott Aruba Surf Club
Marriotts Aruba Surf Club
Aruba Surf Club
Marriott Palm/Eagle Beach
Marriott Surf Club Aruba
Marriott's Aruba Surf Club Palm - Eagle Beach

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