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All 24 Palm - Eagle Beach hotels

Marriott's Aruba Surf Club

3.5 of 5 Hotel   |   103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
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83%
Certificate of Excellence 2013
A recent review
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1,474 people have reviewed this hotel

Traveler rating
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    510
    152
    74
    36
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658
479
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
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  • English first
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English first
New York City, New York
Top Contributor
80 reviews 80 reviews
45 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for about a week in early April. We had a two bedroom unit (although the second bedroom was a lock off room). While the view was noted as "ocean side", I would say that b/c we didn't directly front the ocean but the pool, we only saw the ocean diagonally and mostly saw the parking lot across... More

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Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As owners we have been traveling to the Surf Club during spring break (before Easter) for over 10 years. This time we had extended family with us including six adults and five kids (1 – 6). This kid-friendly resort remains a favorite with our group. The main attraction remains the pool complex, including the lazy river. This was a trip... More

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MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

We always love to hear from our owners on TripAdvisor! Thank you for your positive review and we look forward to your next visit with us in Aruba. More

Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Second trip to this facility. We travelled each time with another family. We had two villas. Ok tips for a great trip. The use of chair tags to claim optimal poolside or Oceanside chairs/tiki huts is vet competitive. For example, for a tiki hut within view of the ocean requires you to be in line at 6 am for the... More

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MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

Thank you for visiting us again at Marriott's Aruba Surf Club! We appreciate your positive review and hope you can stay with us again soon. More

New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have been to Aruba a few times before, always at the Marriott Ocean Club, and loved it. This time we stayed at the Surf Club and were somewhat disappointed. Our two bedroom unit (including a lock off) was in a great location, near everything, so that was great. The rooms are old, tired and in desperate need of a... More

Was this review helpful? Yes 3
MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

Thank you for your review of Marriott's Aruba Surf Club. We apologize your stay did not exceed your expectations and appreciate your feedback on areas of improvement. We would be happy to speak with you further about your stay and can be contacted at Customer.Care@vacationclub.com or at 800-860-9384. Thank you again for providing us your feedback. More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love this place! Although there are lots of people at this resort you don't feel like you are "stuck in traffic". People are friendly and mind their own business. Resort is lush, clean and well maintained. Amenities are plentiful for couples and families. Great kid activities daily, great bar, great lazy river and great gym. We use the full kitchen... More

Was this review helpful? Yes 1
Arlington, Virginia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Of course the setting is beautiful and it is great to be on vacation, but Marriott cares about 1 thing...money. We overpaid for a night it should have been free on points, but they do not care. Even Carol from Marriott rewards yelled at me on the phone. The service is slow and the staff is unfriendly...they seem put off... More

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MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

Thank you for your review of Marriott's Aruba Surf Club. We apologize your concerns could not be resolved while at the resort after speaking to multiple associates. Unfortunately, we do not have enough information to address your review online. Our customer care team would like to learn more about your stay and may be reached at customer.care@vacationclub.com or by calling... More

Norton, Massachusetts
2 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Surf Club last week, and really enjoyed our stay! I'll start with the outside details first, and work my way in, because after all, we go to Aruba for the weather! Aruba is a great place to visit, and the weather is always perfect if you like sunny breezy days and warm tropical nights. It rained... More

Was this review helpful? Yes 8
MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

Thank you for the detailed TripAdviosr review and tips for fellow travelers! We especially like your beautiful pictures and thank you for sharing them with us. We look forward to your next vacation at Marriott's Aruba Surf Club! More

Hackettstown, New Jersey
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is ideally located on the island. The service is friendly and exceptional and they cater to all ages. Be prepared to wake up early to "tag" chairs by the pool or beach. Access to all three Marriott's is a bonus as they are located 3 in a row.

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

We are thrilled to hear you had the perfect family vacation Nina! Please visit us again soon on the beautiful island of Aruba! More

Holland, Michigan
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Love the Marriott Surf Club, the pool, the swim up bar, lazy river, there isn't much not to love... oh except having to set the alarm at 6 am, Yes that's right, 6 am so I could go down in the dark and save our chairs. What was alarming was at 6 am, I was late, and would have to... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Aruba Surf Club, responded to this review

We are happy you had a wonderful time on your recent visit to Marriott's Aruba Surf Club! As a Marriott Vacation Club resort, we always welcome feedback from our owners on how we may improve the experience. Please know, your comments about the chairs will be shared with the appropriate teams as we continually review the resort policies. Thank you... More

Los Angeles
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want a lot of kids and a lot of chaos, no maid service, no customer service then this place is for you! This is a family, family, family resort that has no indication of being on a Caribbean island, you could be in anywhere USA, with this place. We went on a girls trip and we all regretted... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(120)
  • Very nice(28)
  • Pool area(22)
  • Full kitchen(20)
  • Grocery store(15)
  • Happy Hour(15)
  • Ocean views(13)
  • Great time(12)
  • Friendly and helpful(5)
  • Bedroom unit(5)

Additional Information about Marriott's Aruba Surf Club

Address: 103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 On the Beach Hotel in Palm - Eagle Beach
#12 Family Hotel in Palm - Eagle Beach
#15 Romantic Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Marriott's Aruba Surf Club 3.5*
Reservation Options:
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Also Known As:
Marriott`s Aruba Surf Club Hotel
Marriott`s Aruba Surf Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Surf Hotel
Marriott Aruba Surf Club
Marriotts Aruba Surf Club
Aruba Surf Club
Marriott Palm/Eagle Beach
Marriott Surf Club Aruba
Palm/Eagle Beach Marriott
Marriott's Aruba Surf Club Palm - Eagle Beach

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