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Holiday Inn Resort Aruba - Beach Resort & Casino

4.0 of 5
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230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
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Holiday Inn Resort Aruba - Beach Resort & Casino
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1,394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Resort Aruba - Beach Resort & Casino
See the most recent reviews
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 13, 2015

Just Returned from a 2 week stay in Aruba at the Holiday Inn Resort. This was my 4th stay at this Resort in the last 2 years. I must stay that since my first visit the resort has improved drastically. The staff very friendly, the property always clean and best beach front compared to the other resort. My only complaint... More 

Was this review helpful? Yes 7
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Rancho1970, Many greetings from Aruba, and thank you for providing us your detailed feedback. Our staff will be thrilled to hear that they were able to assist you throughout your stay. Holiday Inn Resort Aruba location is great and we strive to make our guests stay as enjoyable as possible. Thanks again for your time and for choosing us.... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 11, 2015

We spent here 13 nights on Xmas time. The Resort is very nice,large beaches,many swimming pools,nice gym,etc The staff is nice,except for few ones. We appreciated to stay in the new renovated building nr.7 far from the others. We just wanted to spend a nice & relaxing vacation but it was impossible! The Resort was crowded of hundreds of american... More 

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Helen T, Thank you for your recent stay with us and for taking the time to share your invaluable feedback about your experience. We are sorry to hear that on this occasion you were not able to relax, unfortunately it is high season and the time when many families travel. Rest assured we shall share your comments with our... More 

Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed January 10, 2015

Just returned from 2 weeks at Holiday Inn Aruba and the resort is a disappointment. The beach is dirty full of straws and plastic cups as the staff do nothing pick anything up and clean the beach. The food is not good, I went out every night and 75% of the time for lunch and I paid for the all... More 

Was this review helpful? Yes 12
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear mark r, Greetings from Aruba. We apologize for the inconveniences experienced during your stay, we strive to deliver excellent customer service and it's apparent that on this occasion we fell short. We'd like the opportunity to speak to you in person about your experience- please email us at hiraguest.experience.manager@ihg.com with further details of your stay. We look forward to... More 

Brockton, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 10, 2015

From the moment we arrive at holiday inn the service was great. John help us with the bags and made sure we were comfortable. The ladies at the desk were very friendly. The rooms are average and clean. The beach was nice with a lot of huts and are not close together. Overall me and husband will go back. We... More 

Was this review helpful? Yes 3
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Judith J, Greetings from Aruba! Thank you so much for your recent stay with us and for sharing your experience with fellow travelers. We are so happy to know you had a wonderful stay with us and that you enjoyed our service, location and beach. We are so glad to hear you and your husband will be joining us... More 

Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 10, 2015

We loved our stay at the Holiday Inn- the location was perfect, the staff was very attentive and friendly. It is steps away from all activities, which we loved since we were too lazy to take shuttles. Be sure to check out Roberto's activities in front of the sea tower. It is a family-run business and they offer a snorkeling... More 

Was this review helpful? Yes 3
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear HarmanPradhan, Many greetings from our Happy Island, and we were so pleased to hear that you had an amazing vacation with us, and our great location and beaches suited all your needs. Thank you very much for you informative feedback which is very important to us and also other guests on their way to paradise. We look so much... More 

Iowa
Level Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 9, 2015

I'll be here a week but after only 24 hours I had to write a review. The young lady at the front desk "G...." was tremendous! Very nice, friendly, upgraded me to ocean view room on fourth floor. Also as a result of Platinum level received card for 15% off anything on the hotel property. In addition I will have... More 

Was this review helpful? Yes 7
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Cy2015, Many greetings, and we are so thrilled to hear that you are enjoying your stay with us and we would like to thank you for taking your time to send us your great feedback. Please enjoy the rest of your vacation and we too look very much forward to welcoming you back again on your next visit to... More 

ontario
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 9, 2015

Last minute booking wasn't sure but had no need to worry Check in was easy I asked if they had any upgraded suites available and they did staff gave me a key to look at room first to see if I wanted to pay to upgrade The room was in the sea breeze tower and worth the extra Clean very... More 

Was this review helpful? Yes 4
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear monsheree.mn, Many greetings from our Happy island, and we were thrilled to hear that you and your family had a great stay with us. So pleased to hear that your daughter enjoyed our kids club and we shall be happy to pass your kind words onto Cheryl. Thank you very much for your kind feedback which is very important... More 

Meredith, NH
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 9, 2015

Pleasantly surprised by how clean and up to date the property was. Rooms have been renovated. Very clean. The only downside about the room was the tiny bathroom. Very cramped. The location of our room was phenomenal. We were on the third floor, facing the beach. This hotel is closer to the water than most, making it even more convenient.... More 

Was this review helpful? Yes 4
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear mvachon, Many greetings from Aruba, and we were so pleased to hear that you had a great stay with us and we met your expectations, and you enjoyed our beaches, beautiful sunsets and great location. Thank you very much for your kind review which is very important to us and we look forward to welcoming you back again soon... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

We just came back from our wonderful holiday in Aruba thru New Year’s week and I cannot say enough about our exceptional experience staying at the Holiday Inn. The location was prime as there are many eateries, shopping, water activities and casinos (also other hotels to walk around such as the Hyatt and Marriott) directly in this area – no... More 

Was this review helpful? Yes 3
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Susan B, Many greetings from Aruba, and we were so pleased to hear that you had a great vacation with us over the New Years Holiday and you enjoyed our beaches, restaurants and also our Team Associates were all polite and helpful. We will be happy to pass your kind comments on our Team Associates and thank you very... More 

Lincoln Park, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

My husband and I have been going to Aruba for 24 years now years ago we stay at a different place every year. November of 2014 we stayed at the Holiday Inn. We we're pleasantly surprised. Best beach in Aruba. We took the breakfast package not all inclusive there are to many great places in Aruba we venture out. Rooms... More 

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Strength33, Many greetings from Aruba, and first we were thrilled to hear that you had a great stay with us and we met your expectations. Great to hear that you made the choice to stay at the Holiday Inn Resort and enjoyed our central location and great beaches. Thank you very much for your kind review which is very... More 

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