I'm not sure how the other reviewers treat people, but maybe that's where the lack of service comes from. if you approach someone with a snotty attitude and condescending tone you probably got what you deserved as far as service. We've stayed here 15 years in a row and have NEVER had a problem with the staff on any level.... More

Stayed at the Holiday Inn Resort Aruba for the second time for my husband's 50th birthday from Jan 9-17/ 2012 and would definitely return again. Our first trip here was 2 years ago, all-inclusive and we stayed in the Bonaire Tower over -looking the pool and ocean. This time, we stayed on the 7th floor again but in the Aruba... More

We only stayed one night at the Holiday Inn on Palm Beach, Aruba in October of 2011 but that was enough. The room was clean but there was an overwhelmingly musty smell throughout the whole floor, halls and especially the room. I wouldn't have stayed there a second night. We've been to Aruba numerous times since the mid-90s and have... More

I stayed at the Holiday Inn from 01/10/2012-01/15/2012. I could not have asked for a better vacation. The hotel is in a perfect location for shopping, restaurants and clubs. It is on beautiful part of the beach. I did not eat on the resort because I found it to be too pricey for me. But as I stated before there... More

My husband and I decided to go away for only 3 nights and 4 days to beat the winter weather. I had already traveled to Aruba 3 years ago and stayed at the Marriot Stellaris, but it was my husband's first time visiting. I literally researched so many hotels and compared the prices of all hotels within the vicinity. Booking... More

We got a 6th floor ocean front room that had an amazing view and is very close to the beach, unlike a lot of other hotels that are farther back. The beach is the longest of any in Palm BEach and so you're not on top of eachother like others. Their system of booking the free palapa at 4pm for... More

With my father in an Aruba hospital due to heart issues and my mother in Aruba unable to handle affairs due to a stroke experienced last spring, I had to fly to Aruba with a one-way ticket, no hotel reservations and not knowing anything about Aruba. A local porter recommended three different hotels, one being this Holiday Inn. I am... More

The tower we stayed on was moldy and musty. The room did not have a working phone. The front desk clerk tried to keep a straight face when we asked about the quality of the rooms. We had heard about a certain tower and was told that they had closed that one off. Well, the Aruba tower should be closed... More

We have been going to Aruba for the holiday season for many years. We always stay at the Holiday Inn. It has the best beach on Palm Beach of all the high rise hotels. The staff is wonderful. When we arrive, it is as if we were family. Renaldo, John, and Tico are there to help with luggage. The front... More