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Holiday Inn Resort Aruba - Beach Resort & Casino

4.0 of 5
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230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
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1 room 1 guest
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Holiday Inn Resort Aruba - Beach Resort & Casino
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1,393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel has a perfect location, just between the beach and the Paseo Herencia Mall, so it has many dining and shopping options around. The staff was always very nice and helpful with us. The room and its beds were very comfortable and quiet with a nice balcony. The TV has a wide range of channels both local and international.... More 

Was this review helpful? Yes
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked a very last minute trip to Aruba. All the hotels are very expensive!!! This holiday inn was reasonable in comparison (168$/night and 217$-w/taxes) it's just average though. The pools are nice but there is no adult only pool and they close at 7pm?!? Even the hot tub closes at 7. The beach huts you have to reserve, we... More 

Was this review helpful? Yes
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It has been almost 20 years since the last time I went to Aruba and to this hotel, it has expanded through the years. It's been renovated and the rooms are very nice and comfortable. I enjoy top floors rooms given that they offer the best views and quieter ambience. It is right by the beach, so one has only... More 

Was this review helpful? Yes 1
Province of Barcelona, Spain
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

About what you would expect from this chain. Private beach is nice but some of the systems, such as reserving an umbrella on the beach and the check-out process, should be updated to this century. A good deal for the price.

Was this review helpful? Yes
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Aldo P, Greetings from Aruba, and thank you so much for taking your time share with us your feedback. We shall be happy to share you comments with our Management Team. Happy to read that you had a great vacation, and enjoyed our beaches and location on Palm Beach. Come back and stay with us again on your next... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I went to Aruba with my 8 year old son, hotel was quiet, lots of activities to do with children, the is a kid's club, although my son wanted to stay with me during the day we did not check out the kid's club. Food at the hotel restaurants was above average, food from room service was good but definately... More 

Was this review helpful? Yes
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Rodtim, Hi from Aruba, and thank you for sharing with us your kind feedback from your recent stay at our Resort. We thrilled to read that you had a wonderful stay with us, and you, and your family enjoyed our beaches, snorkeling and also our Team Members were friendly and attentive at all times. Please come back and stay... More 

Houston, TX
Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We book a package and selected Holiday Inn as the reviews said it had a good locations and a good value, the package also offer a room upgrade. When we arrived to the hotel, we were able to quickly check-in and got our room upgraded to partial ocean view. We stayed in the Sea tower and the view was gorgeous... More 

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear KandyKane056, Many greetings from Aruba, and thank you for taking your time to share with us your feedback from your recent stay at our Resort. Your comments are very important to us, and we shall be happy to share with our Food and Beverage Team and also our Management team. We were happy to read that you had a... More 

Oxford, Indiana
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was selected AGAIN for its perfect location. I (we) love it. In our opinion, the best beach. We had an oceanfront room and paid for it. I don't ALLOW anything other than what I want in a given situation...LOL. Did NOT do all-inclusive as I love Aruba and like to sample foods and neighborhoods. I am sure we... More 

Was this review helpful? Yes
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Go2ItalyAgain, Hi, and greetings from Aruba. It was a pleasure to welcome you back to Aruba, and thank you for taking your time to share with us your kind feedback from your recent stay at our Resort. Very happy to read that you had a wonderful vacation, enjoyed our beaches and also great location. We look forward to welcoming... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are currently staying here for a 5 day mini vacation. Overall, it's just a typical Holiday Inn. Looks ok from the outside, then when you look at the details, it makes you want to not have looked. We are staying on the ground floor by the pool in the Sea Tower. The noise around 9-10 pm is a little... More 

Was this review helpful? Yes 3
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Danielle J, First, we would like to apologize for the inconveniences you experienced. Please could you e mail us at hiraguest.experience.manager@ihg.com so we obtain more details from your stay. We look forward to hearing from you shortly. Guest satisfaction is our goal, and we shall be happy to share you feedback with our Management Team. Thank you again. Kind... More 

Hudson Falls, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We were charged for August 18. 2015. Our plane was delayed in dc, so we missed our connecting flight in Miami to get to Aruba. We emailed them to let them know we would not make it. When we arrived on the 19th the woman behind the counter informed us that we would have to pay the $264 for the... More 

Was this review helpful? Yes 1
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear 149gwen, We would like to thank you for taking your time to send us your feedback from your recent stay at our hotel. Your comments are very important to us, and we apologize for the inconveniences you experienced during your check out, guest satisfaction is our goal, and we shall be happy to share your feedback with our Management... More 

Trinidad
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have absolutely nothing negative to say about my stay here. This hotel definitely made my time in Aruba amazing! The bed was the MOST COMFORTABLE bed I've ever slept in! I didn't want to get up as it was so cozy! The beach and pools were great, not too crowded. I did a facial at the spa....very relaxing and... More 

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Sal72014, Greetings to you from Aruba, and all of us here at the Holiday Inn Resort Aruba. We were thrilled to read that you had an amazing stay with us, and you enjoyed our Spa, Restaurants and the amazing views from your room. We shall be very happy to share you kind comments with all our Team Members, i... More 

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