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Holiday Inn Resort Aruba - Beach Resort & Casino

4.0 of 5
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230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
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Holiday Inn Resort Aruba - Beach Resort & Casino
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Ranked #17 of 24 Hotels in Palm - Eagle Beach
A recent review
5 of 5 stars reviewed yesterday
stevenmeigh Newcastle-under-Lyme, United Kingdom
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1,218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle-under-Lyme, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very late review. However travelled here in September 2012 with my wife. Never really heard of the island but would thoroughly recommend for a safe chilled holiday. The full two weeks was fantastic from start to finish. Check in was smooth. Room was clean tidy and had a beautiful view of the beach which the hotel is sat on. The.... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
13 reviews
1 of 5 stars Reviewed yesterday NEW

Some of the most rude hotel staff I have ever encountered. They do not understand what hospitality or guest service is at all. Check in and out was painful. They screwed up on my credit card despite specific instructions upon check in to not use the one that was put to hold the reservation. Then was told there would be... More 

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New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I took my daughter to Aruba for graduation and her high school graduation and we stayed at the Holiday Inn. It was our first trip and I was sincerely impressed from the minute we walked into the lobby. Our room wasn't ready so we went to the outside bar and they came and found us and upgraded us to a... More 

Was this review helpful? Yes 1
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear cklucky13, Hi from Aruba, and first congratulations on your daughters graduation, and for choosing the Holiday Inn Aruba to celebrate your special moments. We were thrilled to read that we met your expectations, and you are now a Holiday Inn Aruba fan!! We look very forward to the pleasure of welcoming you back again soon to our Happy Island!... More 

Tampa, Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived to the Holiday Inn Beach Resort to a beautiful open lobby looking out to the aqua blue water, Crystal white sand & swaying palm trees. We booked an Oceanfront Room which was not yet ready at time of Check-In. Luis was our Reservation agent & informed us our room was on the 1st Floor. Since we splurged to... More 

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear golfinggirl802, Greetings to you from Aruba, and we were thrilled to read that you had a wonderful vacation, and we met your expectations. Thank you very much for taking your time to share your feedback, and we will be happy to share your comments with all our Team Associates, I know they will be very much appreciated. We look... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Holiday Inn Resort 5 nights and I couldn't be happier with my stay. The resort is located perfectly on the beach. There is plenty of space between beach huts and you are able to reserve yours at 4pm the day before. Directly across the street is the Paseo Herencia Mall with plenty of shops, restaurants, a movie... More 

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Sugar Land, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great staff and rooms very close to the beach. Kid's activities staff are so good at making sure kids have fun. Rooms a bit outdated but satisfactory. Lots of other adult activities like paddle board, water tubing, jet skis available at the beach.

Was this review helpful? Yes 2
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear gibjay, Hi from Aruba, and thank you for choosing the Holiday Inn Aruba for your recent stay. Very happy to hear that you had a great vacation, and enjoyed the activities at our Kids Club, we shall be happy to share your kind comments with our Team Associates. We look forward to the pleasure of welcoming you back again... More 

Chesterfield, VA
Level Contributor
146 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Love the location and staff. This hotel is located in the middle of the hotel district. The staff went out of their way to speak to us. The room was nice, but lacked sufficient air conditioning and a bit dated. Parking is not very convenient. Probably will not come back.

Was this review helpful? Yes 1
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear morrisn, Greetings from Aruba, and thank you for sharing with us your feedback. We apologize for the inconvenience you experienced with the air conditioning, we shall share your comments with our Management Team. We hope you give us another opportunity to welcome you back again to the Holiday Inn Aruba, it would be a pleasure to have you back... More 

Canada
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My sister and I traveled for the first time to Aruba from Canada. We thoroughly enjoyed our time at the Holiday Inn and found the location on Palm Beach to be ideal. The staff were welcoming, and friendly. High regards for the Activities Coordinators, and a special thanks to Eugen, Jayson, and Rodenn who made our visit fun and unique!... More 

Was this review helpful? Yes 1
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear cvecc026, Hi from Aruba, and first we would like to thank you for choosing the Holiday Inn for your recent visit. Thrilled to read that you, and your sister, had a wonderful vacation, and all our Team Members were friendly, polite and attentive during your stay. We shall share your kind comments with the Activities Coordinators, and Eugen, Jayson,... More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I were recently passengers on a cruise that visited Aruba as one of the ports of call. I was quite pleasantly surprised to learn that the Holiday Inn Resort offered an all inclusive "day pass" to passengers on cruise ships. After a short and inexpensive cab ride from the port to the resort, we were graciously welcomed... More 

Was this review helpful? Yes 4
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Tim H, Hi from Aruba, and thank you very much for your kind feedback from your recent visit to our Resort. Thrilled to read that you had a wonderful day with us, and would love to welcome you back for a longer stay on our Happy Island. Thank you for recommending our Resort to other guests who might be... More 

Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked a family trip from Travelocity. I've been saving for a awhile aND was greatful to get time off at work. Friends referred me to this resort and the online reviews were positive so I booked. It was not cheap for our family of three but I splurged and upgraded to partial ocean. Upon arrival the check in was... More 

Was this review helpful? Yes 3
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear We would like to thank you for taking your time to send us your feedback from your recent stay at our hotel. Your comments are very important to us, and we apologize for the inconveniences you experienced during your stay, guest satisfaction is our goal, and we shall be happy to share you feedback with our Management Team. Thank... More 

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