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Holiday Inn Resort Aruba - Beach Resort & Casino

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230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
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Holiday Inn Resort Aruba - Beach Resort & Casino
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1,754 Reviews from our TripAdvisor Community

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North Andover, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was worth the upgrade to an ocean front room to watch the sun set each evening. The room was clean and the entire property has been upgraded within the past few years. Big property. We had toilet trouble but they came right away pulled the entire toilet and replaced it. True story...I have pictures. Wanted to thank the manager... More 

Helpful?
Thank Roger A
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I stayed here and everything was above our expectations. We upgraded to the oceanfront view and its a nice room and an unbelievable view. The Sea tower is so close to the ocean you can see everything. The food was really good. Da Vinci has some really great items. The baked salmon dish was one of the... More 

Helpful?
1 Thank Stephen B
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm here to counter some of the negative reviews I have read. My only guess for the negative reviews is that they are written by a 1 percenter that is used to ultra high-end luxury. Take note, this place is nice. The rooms are clean and well kept up. They are better than a budget room for sure, but not... More 

Helpful?
3 Thank David E
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear David E, Greetings from Aruba! First of all we would like to thank you for taking the time in sharing your experience at our resort. We appreciate your kind words regarding your last stay, and we are thrilled to see you had a great experience during your visit. Our guests feedback is very important to us, since this lets... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just got back last week from this resort. This was my 3rd time in Aruba. I have stayed at the marriott surf club and the marriott stellaris. My husband wanted to do an all inclusive because we always spend a fortune on food and drinks. So I reluctantly decided to stay at the holiday Inn as long as he took... More 

Helpful?
3 Thank Shauna G
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Shauna G, Greetings from Aruba! We are so happy to learn that you and your family had a great time during your holidays in Aruba. It is a true compliment to know that our staff were friendly and helpful, and that we managed to surpass your expectations. Our staff takes great pride in hearing from our guests and knowing... More 

Hackensack, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Been to Aruba 5 Times, usually stay at the Marriott. I will be staying here from now on. Best beach and in the middle of everything you need. I did the all-inclusive to try it and we def ate and drank more than our money's worth. Food was really good at both restaurants but be aware the breakfast was not... More 

Helpful?
4 Thank adamnj123
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear adamnj123, Thank you very much for taking the time in sharing your experience. We are so glad to know you shall be staying with us during your next visits to Aruba. We am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to see... More 

Boston, Massachusetts
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Your stay is worth it for the view, if your room is facing. The good part of this property is that it sits very close to the Beach rather than some other hotels such as Hilton (3 hotels down from holiday Inn) which sits further in. You can enjoy coffee sitting in your room/balcony if you are not ready to... More 

Helpful?
2 Thank Deepti P
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Deepti P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino More 

Detroit
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying at the Palm Beach Holiday Inn Resort with my wife. Everything was great from check-in, food, pool and beach area, bars and casino. The staff was always helpful no matter what you needed from housekeeping, front desk, security, guest services, beach/pool and restaurants. We've always been welcomed by the rooms manager Alvaro Camara and his check-in staff... More 

Helpful?
1 Thank Kurt T
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Kurt T, Thank you very much for your review! We are thrilled to know you had a great experience at our resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We shall be sharing your words with our team and with Alvaro! We hope... More 

West Jefferson, OH
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel with a good size layout right on the beach. Our room had a partial oceanview with a balcony. The beach has Palapas that our raffled off every afternoon. If you have a Platinum Level Membership in the IHG program, you get one reserved everyday. This is a great benefit. The hotel is across the street... More 

Helpful?
2 Thank Don L
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Don L, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. It is a pleasure to know you enjoyed the location of the resort and great service from our staff. We hope you will visit us... More 

Morganville, NJ
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I celebrated a special birthday at this hotel and everything was wonderful. Check in was easy and our luggage was brought up to room immediately. We paid extra for an ocean front room, top floor and well worth it. The room was so comfortable, large and clean. The bathroom was modern and had plenty of room for toiletries. Everything in... More 

Helpful?
1 Thank BButensky
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear BButensky, Thank you very much for taking the time in reviewing your experience, we are so happy to know you decided to spend your birthday with us! We are glad to know you enjoyed your Ocean view room and that the facilities surpassed your expectations. We shall be sharing your words with our team. We hope to welcome you... More 

Blandford, Massachusetts
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Separate check in area for platinum and Spire members. I waited at the desk for only a few minutes when Juliessa came out to help me. I asked about an upgrade for Spire members and she said yes. She upgraded me to an ocean front room. She also told me that I didn't need to worry about getting a Palapas?... More 

Helpful?
3 Thank Sandsculptureman
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Sandsculptureman, Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager Holiday Inn... More 

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