reading some of the reviews they cant have stayed in the same hotel having just returned let me tell you what its really like. Firstly the service was the best i have ever had the staff were freindly helpfull and nothing was to much trouble in fact this extends to the whole island great people. The room was clean and... more

Just returned from a one week stay at the Occidental. It wasn't long enough. I didn't want to leave. Everyone at the Occidental was wonderful, from the wait staff, bartenders, guest services, and the maids. Aruba is "ONE HAPPY ISLAND" and they proved it with their attitudes. They were always smiling and glad to help in any way they could.... more

We spent 2 weeks at the Occidental Grand Aruba june 10th to 24th and can honestly say I have never stayed at a hotel like this one. Having paid £3000 for a 5 start hotel we expected much more than a 3 star hotel pretending to be a 5. The staff at this hotel were rude arrogant and unhelpful to... more

Ignore the terrible reviews don't know what they are moaning about!!!! We stayed here for our honeymoon and were not dissapointed in the slightest!! I work as a travel agent and picked the occidental as i had heard good things and it was true, we booked a seaview room and it was well worth the money what a view!! The... more

This was our fourth time at the hotel and we have never had a bad experience. The staff is always willing to assist with any need. The bartenders are friendly and have that wonderful Aruba attitude that makes you smile from the time you arrive till the planes wheels lift off the island. We always go all-inclusive and the food... more

We recently returned from the Occidental Grand Aruba (June 21st) and were pleasantly surprised. We usually rent a catamaran and crew that sleep 10 in the BVI, and had never been to an all-inclusive before- we're glad we did. We believe vacations (life in general) is what we make it. . .and this trip was no exception. We had a... more

WE actually just got back and already are planning another trip back...The staff was fanastic and the service was out of this world..Glad we pick the occidental as our honeymoon spot.. We will be going back........ more

We loved the Occidental Grand Aruba. We stayed at the Royal Club and everything was fantastic. From the room, the room service, the Concierge, the food, the staff and the nightly entertainment was excellent. We did not want to come back home and plan to go back again hopefully next year. Food was great. My favorite was the Italian restaurant... more

As it drew closer to our get away, I was a little apprehensive about selecting the Occidental; however, upon our arrival it all disappeared. We booked through a travel agent who also arranged the transfers to/from airport/resort. After a nonstop flight from Boston, within five hours we arrived in Aruba. It was a short period of time to retrieve luggage... more