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All 23 Palm - Eagle Beach hotels

Occidental Grand Aruba

4.0 of 5 Resort (All-Inclusive)   |   J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
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68%
Ranked #20 of 23 hotels in Palm - Eagle Beach
A recent review
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3,189 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (725)
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There are newer reviews for Occidental Grand Aruba
See the most recent reviews
Wayne, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Booked this hotel for our honeymoon. We had stayed twice before and third time was NOT the charm. We arrived, shoved into a room to make our own drink.. Great. We made our dinner reservations with the guest services area (aka another planet). The girl had no idea what was happening, obviously. We stayed in the "My Time" package. More... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family vacationed at the Occidental Grand recently and had a decent experience. Our first impression was that it was clean and well kept with friendly staff. After dining at all of the different restaurants available throughout the week, I would say that the Italian restaurant was the best restaurant at this resort. Pasang was our waiter both times we... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

we had a great week at the occidental! it was our second trip to the resort...we were surprised to see not much had been changed or upgraded since our last visit however the service and staff were always kind and the food was delicious! if you go to the breakfast buffet please sit outside and enjoy the best service with... More

Was this review helpful? Yes 5
Poquoson, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This resort is wonderful . We just had our wedding there and it was more than I could have ever dreamed of. Everyone is so friendly and the whole resort is very accommodating . Our room was cleaned and restocked ever day. The restaurants are also really good. We took the jolly pirate cruise out and it was so much... More

Was this review helpful? Yes 4
Ajax, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I went to the Occidental from July 5th - July 12th for my honeymoon. Upon arrival I was pleasantly surprised at the overall look of the hotel-knowing it has been around for 30+years I was expecting a run down hotel, but it wasn't. I was greated by very kind people who helped check my husband and I in quickly. Our... More

Was this review helpful? Yes 6
Pasadena, Texas
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Expected the hotel to be one of the best, but turned out to be one of the worst! Bad service, room conditions horrible , a/c barely working, stink in the entire room. Wifi way overcharged and very slow. The fan making noises , the tap in bathroom sink was broken. The beds also smell like sea water .The Food was... More

Was this review helpful? Yes 8
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear Shaavir N Thank you for taking the time in submitting your review for the Occidental Grand Aruba We, at the Occidental Grand Aruba, pride ourselves in providing excellent service and a unique vacation experience to our guests. We sincerely apologize that your expectations of us were not met. We can assure you that your feedback greatly helps us improve... More

Warminster, Pennsylvania, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel literally made me cry. I wanted to go home so badly. I came here with my family and friends. Altogether it was 8 of us. My parents paid 18k for this trip and it was awful. Let's start with the rooms. The sheets had stains, the shower was clogged, and the mini fridge would shut off randomly, the... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The wait staff at the Occidental was great. Renato at the Palm Buffet especially, was one of the few good things about this hotel. He went out of his way (his shift was generally the breakfast and lunch shift) to make sure we had a great dining experience. The rest of the resort, however, I do not recommend. I will... More

Was this review helpful? Yes 3
Toronto, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never been so dissatisfied with a hotel on vacation in my life and we are frequent travellers. This hotel was such a let down. We travelled to this hotel for my sisters destination wedding and we were thankful that the reception was not held at the hotel as it would have been ruined. The staff were rude and... More

Was this review helpful? Yes 8
Charlotte
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I love going to Aruba and thought that this trip would be as great as the others. If I subtract the resort portion of my trip, my stay at the Occidental, then it would; however, I cannot erase this from my mind. I sent my travel agent a 'laundry list' of all the incidents that happened. Here are just a... More

Was this review helpful? Yes 8
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear Kowl16 Thank you for taking the time in submitting your review for the Occidental Grand Aruba It saddens us to hear that a repeat guest such as yourself had such an experience at our resort. As you might have experienced in your previous stays, the occidental is dedicated to providing an unforgettable vacation experience. We would to take this... More

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Hotel Summarization (Beta)

What travelers say

  • Royal club(82)
  • Very good(43)
  • Italian restaurant(39)
  • Pool bar(24)
  • Ocean views(20)
  • Time share(16)
  • Friendly and helpful(14)
  • Front desk staff(9)
  • Dinner reservations(8)
  • Great time(8)

Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach

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Deluxe Room (20)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Casino Hotel in Palm - Eagle Beach #10 Luxury Hotel in Palm - Eagle Beach #11 Spa Hotel in Palm - Eagle Beach #15 Top resorts Hotel in Palm - Eagle Beach #17 On the Beach Hotel in Palm - Eagle Beach
Hotel Class
Official Description (provided by the hotel)
Located on the legendary island of Aruba, the Occidental Grand Aruba is an all-inclusive luxury hotel on beautiful Palm Beach. The Grand Aruba Resort features a casino, dining, bars, nightlife, water sports and elegant event space for meetings & weddings. ... more   less 
Number of rooms
368

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