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Occidental Grand Aruba All Inclusive Resort

J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba
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Occidental Grand Aruba All Inclusive Resort
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3,912 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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springfield
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located in the "high rise hotel area " Palm Beach it is on the beach side which was lovely. We rejected our first room because of housekeeping issues. But the second room was perfect. Everything in our room worked from the coffee pot to the hair dryer. Housekeeping visited everyday to make the bed and restock the... More 

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New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A-One.. Best vacation the Mrs. & myself have ever had..! Dining was superb...concierge exemplified the word Customer Service. The staff went above & beyond to make our vacation one for the record books.

Was this review helpful? Yes 1
Willemstad
1 review
5 of 5 stars Reviewed 2 days ago NEW

I like the breakfast and the lunch very much. And also the service in the hotel. I.m a vacation club member and I had a very interesting week at this hotel I.ll tell my friends and other people about this. Soon I.ll come back. The location, the beach and the restaurant are delicious. Thank you And I.ll be back

Review collected in partnership with this hotel

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Los Angeles, California
Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW

Everything (beach, shopping, food, nightlife) you need is within walking distance. Staff is friendly and responsive to your needs. It's not a luxury hotel but you get your money's worth. Very convenient.

Review collected in partnership with this hotel

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Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Elizabeth B Thank you for having chosen The Occidental Grand Aruba Resort & Casino. We are happy to read that you have enjoyed our hotel and facilities. We hope to see you again at our resort and that you can provide us the opportunity to make your stay with us a 5star rating stay. Cheers, Occidental Grand Aruba Management More 

Chicago, Illinois
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My friend and I went to the Occidental for the day when we were in Aruba during a Royal Caribbean cruise. All-in-all, the day pass, which cost $78, was well worth it. We each had more than several drinks and the bars were all easy to access and made very good drinks. The grounds around the pool were lovely and... More 

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Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear dbmomto3 Thank you for your review, we are happy to read that you have enjoyed spending the day at our beautiful resort with our all inclusive day pass. We hope to have the honor of your full stay in the near future on your next vacations to the happy island of Aruba. Regards, Occidental Grand Aruba Management More 

Long Beach, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

So the dinner the first 2 nights were below average and the service was really poor. That was the barbecue and Caribbean food. I was nervous the whole trip would be like this and felt bad for my parents who paid for the trip. However the Italian dinner and hibachi made up for that! The resort grounds was wonderful. Bartenders... More 

Review collected in partnership with this hotel

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Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear fullam20 Thank you for submitting your feedback to the Occidental Grand Aruba Resort & Casino. Your feedback greatly helps us to improve our services. even though we are happy to read that you have enjoyed your time here with us, it saddens us to read that you may not be back at our resort We sincerely hope you provide... More 

San Diego, CA
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Honestly, if you don't have kids go to the Riu instead (18 and over resort). We stayed at the Riu last time and it was worth a 5 star rating but this time had young teens with us. The Riu is newer, cleaner and has better food, I can put up with the fact that the hotel needs an upgrade,... More 

Was this review helpful? Yes 1
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear mimbecky Thank you for taking the time to share your feedback. While it saddens us to read about your experience, it is feedback like this that will helps us to improve our services. Our team works hard to provide our guests with not just an excellent service but an unique vacationing experience, and it's apparent in this case that... More 

Johnston, Rhode Island
1 review
5 of 5 stars Reviewed 4 days ago NEW

The rooms, the service, the food, and the staff were all outstanding! This is our third visit to the Occidental and every time is better than the last! The beach was well-maintained and the pool area was delightful. Even the iguanas were friendly! We had a great experience at the Casino and even came home with some cash! Can't wait... More 

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Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Leanne R We would like to thank you for taking the time in submitting your review for the Occidental grand Aruba Resort & Casino We are happy to read that you have enjoyed your recent stay with us. Our staff works very hard to ensure our guests have a unique vacationing experience. Regards, Occidental Grand Aruba Management More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife, 17 year old daughter & I spent an amazing week at the Occidental. Fantastic entertainment, pleasant staff, lovely accommodations and very good food. Martin, the on duty manager, was extremely helpful and I enjoyed dealing with him. The beach was fun and we weren't missing a thing. Special thanks to Christian, the Air Canada vacations rep, who was... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Hector Z Thank you for your review of the Occidental Grand Aruba Resort & Casino we are happy to read that you have enjoyed your stay here with us and hope to see you again soon on your next trip to the island of Aruba. Cheers, Occidental Grand Aruba Management More 

Fayetteville, Tennessee
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We are a mature, easy going family, (83, 70, & 45 years) who like a quiet, pleasant place to take it easy and enjoy life. We have traveled somewhere for a week each summer for over 25 years. The Occidental Grand Aruba is not the best at any feature we consider, but it is near the top at all! This... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear robertwE2214KX We would like to thank you for having chosen the Occidental Grand Aruba Resort & Casino. We are sorry to read that you had to go back home but are happy to read that you shall be back soon at your home away from home. see you again soon Cheers, Occidental Grand Aruba Management More 

Hotel Review Summarization

What travelers say

  • Royal club(68)
  • Very good(35)
  • Italian restaurant(34)
  • Pool bar(20)
  • Ocean views(20)
  • Time share(16)
  • Front desk staff(7)
  • Room service(7)
  • Parking lot(7)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

2,445 photos of this hotel

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Hotel & grounds (417)
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Pool/beach area (583)
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Dining (165)
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Business center/function rooms (16)
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Room/suite (300)
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Bathroom (71)
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Amenities (14)
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Beach (12)
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Deluxe Room (20)
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Lagoon Pool (7)
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Restaurants and Bars (13)
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The Hotel (14)

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Hotel & grounds (5)
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Room/suite (5)
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Pool/beach area (4)
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Dining (7)
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Other (2)
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