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Occidental Grand Aruba All Inclusive Resort

J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba
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1 room 1 guest
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Occidental Grand Aruba All Inclusive Resort
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4,020 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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FLYING HILLS, PA
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent a week at the Occidental in June. Had a great time. Nice pool. No trouble finding lounge chairs. The beach is beautiful. The hotel is in an ideal location. The food was good, nice selection at the buffet restaurant. The Italian a la carte was the best. Employees were very nice. Rooms were nice, except for air conditioning.... More 

Was this review helpful? Yes 2
Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I celebrated our 10 year anniversary there in Oct.14 and Renato made our breakfast, and lunch so special. I was so impressed when he remembered our drinks we loved and introduced us to new ones. We returned this past June and requesting Renato again for everything. Also, want to make mention of Sandra who made this family... More 

Was this review helpful? Yes 1
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Brian G, Thank you for your nice review. It is nice to read that your home away from home vacation place is our hotel Occidental Grand Aruba and our beautiful island Aruba. Thank you for naming the excellent service provided by Renato and Sandra, the will surely receive their star! We hope to welcome you soon and pamper you... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I to travel to Aruba for our anniversary. We were looking for an affordable all-inclusive resort, and this one was recommended. This place was very nice and clean. We were very close to the beach as well. The food at all the restaurants were above average to very good. The staff was very accommodating. The nightly live... More 

Was this review helpful? Yes 4
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Mem S, On behalf of the Occidental Grand Aruba Staff and Management we would like to congratulate you on your Wedding Anniversary. Thank you for taking time in posting your review. You made a very good choice in celebrating your Anniversary at our Happy island Aruba and by choosing the Occidental Grand Aruba resort & Casino as your vacation... More 

BROOKLYN, NEW YORK
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed again at the Occidental Grand Aruba from August 13-18 for our annual vacation in Aruba, but this time we were celebrating my daughter's Sweet 16. What an amazing time!! We always have a great stay when we are there but this time was truly awesome. The hotel staff can not do enough to make your stay memorable. We... More 

Was this review helpful? Yes 3
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Rerearuba, Thank you for the great review. We are happy to read that your daughters sweet 16th birthday went beyond a super vacation. Thank you for taking your time in posting your specific sentence to rate our exceptional and delightful service and experience you had at our resort. The Royal Club staff, Sandra, Melvin, Elena and Natalie our Fun... More 

West Hartford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I read a lot of reviews before visiting so I really wanted to go with an open mind. I noticed some complaints were just blatant overreactions, but others deserved to be confirmed. THE GOOD- The pool area is really cool and clean, tropical vibe with plenty of seats and even cabana beds. It was a little warm but was clear... More 

Was this review helpful? Yes 7
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear JDann1692, Thank you for taking your time in writing your review. First of all I want to thank you for the detailed review for naming the good and the bad about your experience. This feedback will surely help is on more improvements. We are happy to read that you enjoyed the pool area and our beaches. Thank you for... More 

Wantagh, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went here for our honeymoon. We got a standard room overlooking the pool area, with ocean views. It was a very comfortable and nicely decorated room and the views from the balcony were incredible. The pool area and swim-up bar were fabulous, as was the private beach with palapas and lounge chairs for guests. The hotel itself was gorgeous... More 

Was this review helpful? Yes
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Gina F, CONGRATULATIONS on your wedding celebration. Thank you for taking the time in writing your review. Thank you for naming our Italian and Japanese restaurants being the best out of the five as per your compliment. We hope to welcome you back again so you can celebrate your wedding Anniversary. Warm regards, Occidental Grand Aruba Management More 

Watertown, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was everything we expected for our vacation. It is located in the heart of downtown and in walkable distance from shops and other restaurants and bars. It is right on the beach with beautiful views from balcony rooms. The restaurants on the resort were all wonderful and it was easy to make reservations through guest services. The resort... More 

Was this review helpful? Yes
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Kirsten K, We would like to thank you for taking your time in submitting you review. We are happy to read that your vacation was a wonderful and that you enjoyed your vacation at our resort. Thank you for the great review of the Occidental Grand Aruba resort & Casino. We hope to see you soon on your next... More 

NJ
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

In short we stayed there last April and rented four rooms. We were traveling with kids and 2 of the rooms we too small for 2 kids ... Especially with a crib. They were only able to upgrade one and we had to pay more for it. We paid originally paid more for concierge rooms ... Don't waste your money.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear GeoNJ, Thank you for taking the time to share your feedback. While it saddens us to read about your experience, it is feedback like this that will helps us to improve our services. Our team works hard to provide our guests with not just an excellent service but an unique vacationing experience, and it's apparent in this case that... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our 2nd trip to Aruba. Absolutely love this island. This resort was not so friendly. You were pounced on by time share folks upon entering. The front desk staff were somewhat rude. Not welcoming at all. Our room was not ready until 5:00. We did prepare for this by packing swimsuits in our carry on bags so we... More 

Was this review helpful? Yes 1
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear KC2636, Thank you for taking the time for posting your review. We are happy to read that you stayed at our hotel and enjoyed our sunny paradise Aruba. Thank you for naming our friendly and efficient staff Dale, Eugene and David. On the other hand our happy face turns to a sad for reading the experience with some of... More 

Lovettsville, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Resort was beautiful and well kept. Room was clean and very nice, beach was amazing, lots of things to do, food was always available and lots to choose from (but get to the places early that don't require reservations) pool was very nice, bar tenders were all pleasant, bars were conveniently located, booze were plenty in the drinks (not watered... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joenna R, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Joek98, Thank you for your great review. We thank you for taking the time in writing your feedback. Congratulations with your Wedding newlyweds. We are happy to read that you like our resort and enjoyed our breathtaking beach. Your feedback on the time share definitely helps us to improve. We will pass your survey to the department of time... More 

Hotel Review Summarization

What travelers say

  • Royal club(68)
  • Very good(35)
  • Italian restaurant(34)
  • Pool bar(20)
  • Ocean views(20)
  • Time share(16)
  • Front desk staff(7)
  • Room service(7)
  • Parking lot(7)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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