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Occidental Grand Aruba All Inclusive Resort

J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba
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Occidental Grand Aruba All Inclusive Resort
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Occidental Grand Aruba All Inclusive Resort
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3,851 Reviews from our TripAdvisor Community

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Traveler rating
    1,433
    1,129
    632
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    303
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869
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (943)
Date | Rating
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  • All months
    (3851)
  • Mar-May only
    (1011)
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    (990)
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Albertson, New York
3 of 5 stars Reviewed 2 days ago NEW

Food was not very good. Could not get reservations to restaurant. Asked for ocean view did not get one. Hard to find chairs on the beach. To many people save them then never sit there. Pool was not very clean

Review collected in partnership with this hotel

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear sully81294 Thank you for taking the time to write a review for our hotel. First of all, we want to thank you for naming Jessica and the good service she provided. However, we would like to sincerely apologize that your experience at our resort was not up to you expectations. We have noticed that your room category was a... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

I've never had a more pleasant Vacation before in my life. The people of Aruba are the most friendliest people I've ever met. From the time I arrived to the day I had to leave. I enjoyed every moment of it... The beaches are very beautiful & clean... The weather maybe a bit warm, but there is always a constant... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Frederick M We are happy to read that you enjoyed our friendliness and the beaches at our beautiful resort. We want to thank you for sharing such a fantastic review with the world. Hope to see you again soon. Cheers, Occidental Grand Aruba Management More 

Santiago, Chile
5 of 5 stars Reviewed 3 days ago NEW

Everything was perfect, but the only thing missing is having food 24hours a day. The people at the pool and places to eat were amazing. Aldo the staff Of entreteinment was incredible, even do they need some different new games

Review collected in partnership with this hotel

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear antoniag61 Thank you for your review of our beautiful property. We are happy to read that you enjoyed your stay with us and your feedback that will helps us to improve our products and services. Cheers, Occidental Grand Aruba More 

Hilton, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the fourth year that i returned to aruba with over 40 friends and family to the occidental resort. every year I have interest in trying a new resort next trip but something keeps me coming back to the place. Mainly its the workers that make the Hotel a great place to stay. Yes its a beautiful resort but... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear rick527 & Family Thank you for another great review of the Occidental Grand Aruba Resort & Casino. Tank you for the continuous visit throughout the years. We are happy to read that you and the family have spend such a great time with us. The Occidental is your home away from home, so we hope to see you soon... More 

Monongahela, Pennsylvania
4 of 5 stars Reviewed 3 days ago NEW

The resort is beautiful, but the people make it so much more than that!!! We brought the entire family this time ages 6 - 69 and everyone loved it. It surprised me how much my grandchildren loved the shows. When we were getting ready to leave they wanted to find the entertainment team to tell them goodbye. This is my... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Bjfcrna Thank you for your review of the Occidental Grand Aruba Resort & Casino. We are happy to read that the entire family loved there recent stay with and we are happy to know that you will be back soon. Cheers, Occidental Grand Aruba Management More 

Syracuse, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 5 nights at the occidental in October 2014. The staff was very friendly. They were always smiling and they were always there to help you. They made my dinner reservations for both in hotel dinning and on the town dinning. The bartenders at the pool bar were unbelievable good. The restaurants at the hotel were ok No need to... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear chris13209 We would like to thank you for your review and for mentioning the fantastic service and friendliness at our beautiful resort. We are happy to read that you have enjoyed your stay with us and hope to see you again son on your next trip to the happy Island of Aruba. Cheers, Occidental Grand Aruba Management More 

Milton, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Room was ok, Upgraded to Ocean View, but it's more pool view. Not quiet as I expected. Room needs upgrading. Called maintenance 4x during our 5 day stay. Otherwise, the place has all the amenities that we needed. Food and restaurant was awesome!

Was this review helpful? Yes 1
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Sonia H Thank you for your comment that will surely helps us to process the necessary changes to make sure that our guests are happy with our product and services. We hope you provide us an second opportunity in the near future Regards, Occidental Grand Aruba Management More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As I read the previous negative comments about this resort, it makes me mad!!! People are so petty....this resort was amazing, beautiful, awesome, etc....everyone and everything was great. All the resturants were great, the servers were very nice. We went as a group of 10, and they accommodated us at each resturant. Someone was always making sure we were good,... More 

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Mspoca Thank you for such a great review, we are happy to read that you have enjoyed the moment spend here with us and hope to see you again soon on your next trip to the island of Aruba. Cheers, Occidental Grande Aruba Management More 

Scotchtown, New York
5 of 5 stars Reviewed 4 days ago NEW

My friend and I decided to do an early birthday celebration. We had such a great time. Our room overlooked the pool and we could see the beach from our balcony. The food was very good and everyone was very pleasant and helpful. The performances were excellent. I'm hoping to bring my family along next time.

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Yolanda S Thank your for taking the time in writing your review for the Occidental Grand Aruba Resort & Casino. We would like to take this moment to congratulate you on your friends B-day. we are happy that you have enjoyed your time at our resort hope you visit us soon on your next trip to the island of... More 

Lima, Ohio
4 of 5 stars Reviewed 4 days ago NEW

The court was supposedly redone before we arrived. the one side of the court was pretty good but the other side of the court several large really hard places and because of the poor quality and tore a tendon in my calf.

Was this review helpful? Yes
Alexander G, Guest Experience Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear 1202horselover Thank your for your review and the change of improvement this provides us. We would like to apologies for the inconvenience occurred at our volleyball court. We have contacted our entertainment Director who will be in charge of processing the necessary changes to ensure the quality of our service. Cheers, Occidental Grand Aruba Management More 

Hotel Review Summarization

What travelers say

  • Royal club(68)
  • Very good(35)
  • Italian restaurant(34)
  • Pool bar(20)
  • Ocean views(20)
  • Time share(16)
  • Front desk staff(7)
  • Room service(7)
  • Parking lot(7)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (14)

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