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Occidental Grand Aruba

4.0 of 5 J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
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Occidental Grand Aruba
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Occidental Grand Aruba
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3,518 reviews from our community

Traveler rating
    1,314
    1,026
    574
    326
    278
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788
1,852
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (836)
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked a last minute trip 1/18-24 (2015). Our room was not available until 5pm (check in is at 4pm). The all inclusive food was TERRIBLE. They only offer buffet for breakfast and lunch and the food is disgusting. The a la carte restaurants are OK. After hours, they only offer food in the buffet area and it is all... More 

Was this review helpful? Yes 3
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel is on a beautiful beach with gentle water, great swimming. However, it is a badly managed hotel. In our room there was a broken clock and phone and soap dishes and closet doors. The staff moves people when they complain into another room instead of fixing things So registration is slow since people are coming back for a... More 

Was this review helpful? Yes 2
Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friend and I just returned from a 4 night stay at the Occidental Grand and we had a great time! We're already talking about when we can make a return trip. We booked the shared shuttle to and from the airport. I would highly recommend this. It's reasonably priced and made things very easy both coming and going. In... More 

Was this review helpful? Yes 2
Milwaukee, Wisconsin, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My brother-in-law and sister-in-law are First Club Vacation owners and we booked this trip with them in February 2014. We just returned last night (1/24/15) from our one week vacation with 16 family members. We had rooms on the 9th floor that offered spectacular views. We had the smallest room of the three that were all conjoined. Our room didn't... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This resort is the worst resort I have ever stayed at. The staff there made my time so miserable that I think I can now say I hate my former favorite vacation destination. In fact, I am still at the resort and can't wait to go home. It is more like an Army barracks than a hotel. I have a... More 

Was this review helpful? Yes 5
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Is an all inclusive resort, the food is delicious, the rooms are so comfortables, the hotel has a great pool, some restaurants and the shows in the night are very professional. The beach in front of the hotel is big, the ocean is light blue and you can practice many watersports

Was this review helpful? Yes 1
Erial, New Jersey
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Aruba and we wanted to stay in an All-inlcusive... so we booked a USAir vacation to the newly remodled adults only RIU Antillas. However after reading all the horrible reviews we changed hotels to the Occidental Grand and since we paid for the ocean front junior suite in the RIU we were able to... More 

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South Windsor, Connecticut
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been to this hotel over 20 times, it has gotten better and better through the years. The staff at the hotel are what makes it such a wonderful destination. From Zotina and Claudia at breakfast to Quintina at the bar you will always have a familiar face welcoming you back "home". Lenny Lake, the lobby musician always provides... More 

Was this review helpful? Yes 3
NE
Contributor
16 reviews 16 reviews
16 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My friends and I stayed here in January 2014 and had a fabulous vacation. So much so that early this past summer we booked for a repeat visit in January 2015. The Occidental is a 15 minute $25 cab ride from the airport. Our check in was slow. We immediately went to guest services to make dinner reservations for our... More 

Was this review helpful? Yes 4
Oak Forest, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The management is terrible the food is just as bad and is almost impossible to get a refund for the Internet service that does not work. I had to contact my credit card company to get the refund back that I was promised by management for food that was unedible . The rooms were clean but very small. There are... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Royal club(82)
  • Very good(42)
  • Italian restaurant(39)
  • Pool bar(24)
  • Ocean views(20)
  • Time share(16)
  • Friendly and helpful(14)
  • Front desk staff(9)
  • Dinner reservations(8)
  • Great time(8)

Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach
Hotel Style:
#7 Business Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#16 Top resorts Hotel in Palm - Eagle Beach
#16 Spa Hotel in Palm - Eagle Beach
#20 On the Beach Hotel in Palm - Eagle Beach

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