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Occidental Grand Aruba

4.0 of 5 J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
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#20 of 23 Hotels in Palm - Eagle Beach
3,294 Reviews 4 of 5 stars
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Occidental Grand Aruba
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Occidental Grand Aruba
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3,294 reviews from our community

Traveler rating
    1,252
    955
    519
    308
    260
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738
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (757)
Date | Rating
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English first
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My Wife and I stayed here the first two weeks in September 2014, we are both very seasoned travelers and have stayed in all the usual popular spots such as Hawaii, St Lucia, Maldives, Mauritius to name but a few. We were both very impressed with the Hotel, the Room was upgraded to a Sea View due to a slight... More

Was this review helpful? Yes 7
Tempe, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our second visit to this hotel. The staff is always very friendly, including Renato and Junior at the breakfast buffet. The staff at the vacation club is very friendly and helpful as well. We had a great room and the view and beach can't be beat.

Was this review helpful? Yes 1
Bridgeport, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I will start off by saying the location and the employees were both excellent. The property was very well kept in the public areas and also the rooms were nice, including a decent balcony. The food.... Ok well breakfast (buffet) was your basic breakfast buffet. Omelet station, various fruits and other breakfast staples. Nothing to do cart wheels over but... More

Was this review helpful? Yes 3
Paramus, New Jersey
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Don't stay here! I Recently stayed at the Occidental Grand Aruba this past week Sept 2- 10 , I wanted to forewarn people deciding to pick this destination. Hotel is Low Class, Run down and old , renovated on top to seem better. At first arriving not impressed , Room wasn't ready, Had to wait a hour and a half.... More

Was this review helpful? Yes 5
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear J R I would like to thank you for your detailed feedback and review regarding your stay at our resort. We are currently reviewing your comments and can ensure you that the necessary are measurements are being taken with the feedback you have provided to us. We would once again like to thank you for your review as your... More

Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My first foray outside the US for an extended stay in one location - an all inclusive resort sounded interesting. To be honest, I realized I'm just not a big fan of this travel format on this trip, so keep that in mind as you read the rest of this review. In my opinion, if I'm keeping up this 'schedule'... More

Was this review helpful? Yes 2
Woodbridge, New Jersey, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Occidental Grand Aruba for 5 nights, 6 days in the beginning of September with 3 friends. The weather was perfect and the resort was everything I expected and more. The service was very good at every point throughout the day. Staff was welcoming, friendly and helpful. The main strip of nightlife and restaurants is all in... More

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Staten Island, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from our 25th visit to Aruba. For the last 17 we have stayed at the Occidental Grand. We understand it is being sold, if it is we hope the staff and workers remain. There are to many to name, but here are a few. First there are Resty in charge of food and drinks, who I... More

Was this review helpful? Yes 4
Milwaukee, Wisconsin
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent our Honeymoon at the Occidental and had a Great Time! Everything was clean, the room was excellent - with a minor hiccup. The staff worked hard to make-up for the misunderstanding and we had a great stay!. I would like to single out one staff member in particular - Claudia Castellanos, her service was fantastic and she helped... More

Was this review helpful? Yes 5
Moundsville, West Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have a Timeshare at the Occidental, but the staff in the buffett is excellent. We ask for Rinus Scholder everyday, because we didn't have to ask for a drink or for our plates to be taken away, he was right there to take care of our every need. We go back every year because of the relaxing atmosphere, weather,... More

Was this review helpful? Yes 3
Sterling Heights, Michigan
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't know where to where to start. The resort is located on the north west side of the island with great views from you room. The guest services staff, Veronica and Hazel are simply the "BEST". We stayed on the 7th floor (Royal Club is floors 7-9) and was shocked with the type of service we received. Melvin (his... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Royal club(82)
  • Very good(43)
  • Italian restaurant(39)
  • Pool bar(24)
  • Ocean views(20)
  • Time share(16)
  • Friendly and helpful(14)
  • Front desk staff(9)
  • Dinner reservations(8)
  • Great time(8)

Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach

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