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Occidental Grand Aruba

4.0 of 5 J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
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Occidental Grand Aruba
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Occidental Grand Aruba
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3,435 reviews from our community

Traveler rating
    1,299
    995
    554
    320
    267
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761
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cumberland, Rhode Island
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I have traveled all over the world and stayed at all inclusives all over the Carribbean. This is a 100% accurate review of the hotel: Lobby/Check in: check in was super easy, greeted by host who promptly brought us a mixed drink and guided us to the check in desk. We asked for an upgrade to a... More

Was this review helpful? Yes 5
Staten Island, New York
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I were married there in August 2014. We had 45 guests stay at the hotel. We stayed there for 2 weeks. Not once were we accommodated for any mishap that happened. The food was mediocre, the hospitality was horrible. The dealers at the casino were nasty. And the manager was nowhere to be found. We had spent... More

Was this review helpful? Yes 3
Boston
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Open letter to the GM, I see many reviews written and notice your reply & concern to address them. But I see the same concerns written about continually. So are the food, liqour & service issues really being addressed ?? The reviews about the mediocre food, uneven service by staff and limited liquor choices are making us think twice about... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was INCREDIBLE!! Aruba is hands down the most beautiful place I have ever been. The people are amazing, the staff are awesome, there is always something fun to do, it's is also very relaxing. I absolutely loved every second of this trip!

Was this review helpful? Yes 2
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear YayAruba Thank you for submitting your review for the Occidental Grand Aruba Hotel. We are happy to hear that you enjoyed our facilities and the wonderful service provided by our lovely staff. Cheers. Occidental Grand Aruba. More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Love this place. Have gone for 7 years now. Love the people at the Facility. The staff like Renato make our vacations more enjoyable. The First Club people, Marilyn, Belinda and especially Ivette were helpful as usual. Not the best Hotel on Palm Beach, but staff always helpful and friendly.

Was this review helpful? Yes 2
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear Ronald B Thank you for you review and for your 7th visit to the Occidental Grand Aruba Resort & Casino We are happy to hear that you have enjoyed the wonderful service provide by our staff who work very hard to make your vacations an unforgettable one Cheers, Occidental Grand Aruba Management More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my fiancée had an amazing time here. We went towards the end of July and we haven't stopped recommending it to our friends. We loved it, the staff and natives are incredibly humble and welcoming people, can't wait to go back. Hopefully by 2016 we can return.

Was this review helpful? Yes 1
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear Mbeltre Thank you for taking the time in writing you review for the Occidental Grand Aruba Resort & Casino We hare so happy to hear that you and your fiancé had such a wonderful stay at our resort and that these happy experiences are being shared with your loved ones. We hope to see you soon on your next... More

Pittsburgh, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at the Occidental Grand Aruba- all restaurant and bar staff were more than friendly no matter what time of the day. Beach was clean and safe.It was safe to walk across the street to the various shopping areas and also nice that you could walk on the sidewalk along the beach between each of the resorts... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear Jackie K Thank your for taking the time in submitting a review for our hotel. We are happy to hear that you enjoyed the magnificent services provided by our staff here at the Occidental Grand Aruba. As you know we, at the Occidental Grand Aruba pride ourselves in providing excellent service and a unique vacation experience to our guests.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was our most enjoyable stay yet. Being new members of the Royal Club, we loved the private restaurant, the reserved palapa on the beach, and room service. We also loved the limo ride provided to and from the airport and the special guest check-in, not to mention all the great restaurants within the resort. The service was great, but... More

Was this review helpful? Yes 1
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear tocomtom We would like to thank you for taking the time in reviewing our resort. We would like to take this opportunity to welcome you as a new member and hope to see you on many vacations to come. Regards, Occidental Grand Aruba Management. More

Cranston, Rhode Island, United States
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Occidental Grand Aruba from September 23-30th of this year. The property is nice enough. Upon checking in you are greeted by staff who are friendly, who sometimes even provide you with a beverage upon check-in. The shared areas are decent - the pool is of decent size with a swim-up bar and the beachfront property is... More

Was this review helpful? Yes 6
Clearwater, Florida
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We bought our time share in 2001 & this has been going down hill ever since.The all inclusive is now the worst I have ever witnessed. I have not had one good steak since I have been here. I have witnessed The worst by far "Surf & Turf" of my life, which made me bad for 2 days, which I... More

Was this review helpful? Yes 6
Alexander G, Reputation Manager at Occidental Grand Aruba, responded to this review

Dear aggomoore I would like to thank you for your detailed feedback and review regarding your stay at our resort We would like to sincerely apologize that your experience at our resort was not up to you expectations. We would like to take this time in inform you that our IT manager has personally taken on a new project in... More

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Hotel Summarization (Beta)

What travelers say

  • Royal club(82)
  • Very good(43)
  • Italian restaurant(39)
  • Pool bar(24)
  • Ocean views(20)
  • Time share(16)
  • Friendly and helpful(14)
  • Front desk staff(9)
  • Dinner reservations(8)
  • Great time(8)

Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
Number of rooms: 368
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach

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