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All 23 Palm - Eagle Beach hotels

Occidental Grand Aruba

4.0 of 5 Resort (All-Inclusive)   |   J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
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Ranked #20 of 23 hotels in Palm - Eagle Beach
A recent review
3 of 5 stars reviewed 3 days ago
Lee S
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3,259 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (745)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed 3 days ago NEW

The check in was an inconvenience, we arrived at 2pm and had to wait until 5pm until we were able to go to our room. As a result we were uncomfortable and not able to take advantage of any outdoor amenities. Our initial room had a view of the roof and a broken toilet paper holder. After much effort and... More

Was this review helpful? Yes 1
Santiago, Chile
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I went to this hotel 3 years ago, when I was pregnant from my first baby ( now I have 2: a boy of 2 1/2 years and a girl of 11 months) and I found it was a really good hotel. That´s why, 3 years later, when my husband said he would like to visit Aruba I didn´t doubt... More

Was this review helpful? Yes 3
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Eugene the Restaurant Manager and Rinous our Server were awesome. Excellent Service! A personable experience. Maryann Ally (Mi Amor) and Maureen, (Mi Dushi) who worked very hard at the Beach Bar were delightful. Delicious food and excellent varieties. Can't wait to go back. Stephen - NYC

Was this review helpful? Yes 4
Pembroke Pines, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent reception staff/ Breakfast buffet was amazing and the service was great. The restaurants had great food and great service. The rental agents are helpful and friendly also. Dinner on the beach was amazing, the bar staff was amazing!

Was this review helpful? Yes 9
Watchung, New Jersey
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here back in May 2014 for our honeymoon. Our personal experience was not a good one. The room is not what we expected, the "grand romance" package was nothing but a pain. On vacation we shouldn't have to track people down and stress about our schedule. We could have stayed at work if we wanted... More

Was this review helpful? Yes 7
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear Kristy N Thank you for taking the time in submitting your review for the Occidental Grand Aruba It saddens us to hear your expectation of our hotel where not met. I can assure you that the occidental is dedicated to providing an unforgettable vacation experience. We would once again like to thank you for your review and ensure you... More

North Carolina
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We just came back from our on week vacation at this hotel. We decided to take the Royal Club after we read all the reviews. However on our first day was terrible when they gave us a room facing the parking lot and facing the resort next to Occidental. Next day took me 2 hours of my day beach to... More

Was this review helpful? Yes 4
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear MSS297 We would like to thank you for taking the time in submitting a review of our hotel. First of all, we want to thank you for naming Sandra and Veronica and the good service they provided. However, we would like to sincerely apologize that your experience at our resort was not up to you expectations. We have noticed... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed in many resort both all inclusive and non all inclusive and I can honestly say this was by far the worst experience of my life. The first day I arrived I was so disappointed I wanted to call my travel agent to book a trip home. I did not do so and this resulted in having to... More

Was this review helpful? Yes 4
Alexander G, Manager at Occidental Grand Aruba, responded to this review

Dear Elaina A We would like to thank you for taking the time in submitting a review for the Occidental Grand Aruba. We, at the Occidental Grand Aruba, pride ourselves in providing excellent service and a unique vacation experience to our guests. We sincerely apologize that your expectations of us were not met. We can assure you that your feedback... More

CHARLOTTE, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Occidental Aruba back in May. Not a bad experience but the property could use some updating. The food was ok and loved the drinks. Location is convenient- shops, restaurants across the street. Would probably not return.

Was this review helpful? Yes 6
Hebei, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spend the entire vacation at the hotel we just fell in love with the beach and having a beach bar was so convenient. The restaurants had good food but where kind of difficult to book. Make sure you eat at the Zen restaurant the hibachi is very good.

Was this review helpful? Yes 2
Manila, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

Finally got the change to distress on an island vacation. The hotel is ok if your not very picky. They have 4 restaurants for which you have to make dinner reservations. They also have a lot of things to do during the day and evening. I have been to many hotels but I can honestly say this was one of... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Royal club(82)
  • Very good(43)
  • Italian restaurant(39)
  • Pool bar(24)
  • Ocean views(20)
  • Time share(16)
  • Friendly and helpful(14)
  • Front desk staff(9)
  • Dinner reservations(8)
  • Great time(8)

Additional Information about Occidental Grand Aruba

Address: J.E. Irausquin Boulevard 83 | Palm Beach, Aruba, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Occidental Grand Aruba 4*
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba Palm - Eagle Beach

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Casino Hotel in Palm - Eagle Beach #10 Luxury Hotel in Palm - Eagle Beach #12 Spa Hotel in Palm - Eagle Beach #15 Top resorts Hotel in Palm - Eagle Beach #18 On the Beach Hotel in Palm - Eagle Beach
Hotel Class
Official Description (provided by the hotel)
Located on the legendary island of Aruba, the Occidental Grand Aruba is an all-inclusive luxury hotel on beautiful Palm Beach. The Grand Aruba Resort features a casino, dining, bars, nightlife, water sports and elegant event space for meetings & weddings. ... more   less 
Number of rooms
368

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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