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Hotel Riu Palace Aruba

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J.E. Irausquin Boulevard 79, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
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Hotel Riu Palace Aruba
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Hotel Riu Palace Aruba
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4,100 Reviews from our TripAdvisor Community

Traveler rating
    1,796
    1,274
    546
    259
    225
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878
2,251
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (903)
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1 review
4 of 5 stars Reviewed yesterday NEW

ALL INCLUSIVE. This is really a palace. It was a wonderful place. The only thing was that it was really windy. The last few days we was only at the pool. The wind and sand was not a good combination :)

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Basingstoke
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Aruba was an amazing holiday. We went in May 2012 and it really is "One Happy Island". Everyone we met there was really friendly and accommodating. Unlike in other countries we were not bothered all the time while touring the island. The locals were saying hello and waving to us and not trying to sell us something which is quite... More 

Was this review helpful? Yes 3
Indiana
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have not yet visited this resort but am looking to for my honeymoon. My "star" rating is not indicative of a visit. However, I have heard and seen of pending/ongoing renovations but have not seen any detail as to the length or what is being done. I contacted the hotel directly and below is the response I received to... More 

Was this review helpful? Yes 15
Hoboken, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been frequenting this hotel for years and always have a great time. It's right on a wonderful beach that's close to Unique Sports of Aruba Dive Shop as well as many restaurants and activities. The rooms are well done and the staff attentive. I would highly recommend it to anyone looking for a fun stay on the island.

Was this review helpful? Yes 2
Upper Marlboro, Maryland, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The customer service was good, food was good, rooms ok. But the view and atmosphere were priceless. We went with a group a we had a great time. The wind on the beach took done getting use to but the water and pool selection was awesome.

Was this review helpful? Yes 1
South River, New Jersey, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was beautiful! If you like to eat the variety of food at the buffets were unbelievable. The beach and pool were very clean and the staff was the best. The only thing I would change is to go longer next time.

Was this review helpful? Yes 2
Davenport, Iowa, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Aruba 10 years ago and enjoyed it but were waiting for the resorts to become all inclusive before returning. The Riu Palace is beautiful. We were there in January so we watched the NFL playoffs in the sports bar. The sports bar was a bit small but it is still nice. The main lobby exits to a... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I have traveled over 50 times in the past 15 years and this by far was the WORST resort I have stayed at. The accomidati0ons are more like a cheap motel with dirty walls, cribs in the halls with dirty towels on them, open fuse panels and tiles missing from the sealing. They claimed they had upgraded our room, I... More 

Was this review helpful? Yes 8
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been to other Rius and this was a poor experience. The hotel did not tell us they would be closing for renovations for 3 months towards the end of our trip. So as the week went on, the food value became less, the staff was less, etc etc. Even the resort became empty. The room was old and... More 

Was this review helpful? Yes 7
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. Concerning our specialty restaurants booking system, we are sorry to read that it caused you some inconveniences during your stay. After more than a decade of experience offering our All Inclusive 24 hours service, we´ve found this system to be the most convenient in our hotels,... More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Riu for a week's holiday in April 2015 and had a fantastic time. The common grounds of the resort are extremely well maintained. Workers are constantly cleaning the property so it was absolutely pristine. The beach is beautiful with crystal clear water that was perfect for swimming, no rocks or seaweed anywhere. If you want a palapa... More 

Was this review helpful? Yes 1
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