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Bryn Meadows Golf, Hotel & Spa

Maesycwmmer | Nr. Ystrad Mynach, Maesycwmmer CF82 7SN, Wales
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1 room 1 adult
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Bryn Meadows Golf, Hotel & Spa
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672 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for one night spa package which included a treatment and 3 course dinner and breakfast the next day . Staff were very friendly and attentive. Spa facilities were good and beauty therapist very professional. Rooms were good size well maintained and equipped . Room was slightly noisy as we were on the lower floor with the main ground floor... More 

Helpful?
1 Thank Emsybob1
Cardiff, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Rang 5 times throughout the day to make a booking, which Reception would not take and kept transferring me and cutting me off. Not a good start. Somebody eventually took my booking with all my details. Turned up to our booking to be met by a rude Receptionist who begrudgingly got us information about the Spa we intended to book.... More 

Helpful?
Thank GreedyGirl9999
Cardiff, Wales, UK
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

On arrival, our room was certainly a welcome sight. Generally good fixtures and fittings. The bed was super comfortable and the shower hot and powerful! No complaints there really. The spa was a little rough around the edges in places with obvious leaks coming through the ceiling… the most glaring one was in the ‘relaxation room’! There was also some... More 

Helpful?
Thank Frank-TJ
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed her for my partners birthday and on arrivle was told they had messed up our treatment and was booked for the day before our stay and was fully booked on our day. Having said that the treatment staff stayed out of hours to fit me and my partner in which i thought was brilliant customer service!!. Food was stunning... More 

Helpful?
Thank Dillin B
Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights whilst on business, the staff were friendly and the rooms were clean, would be a terrific place to stay in summer. the restaurant was very good for both dinner and breakfast. would definitley stay again.

Helpful?
Thank LilandCol
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Called to book for valentines night.. I asked if I could also do spa treatments. It was as if the receptionist didn't want me to have any spa treatments I was told 'there's no room on Sunday but I will put you through to the spa anyway' when I was put through the nice girl on the spa told me... More 

Helpful?
1 Thank Kate11000
Gavyn B, General Manager at Bryn Meadows Golf, Hotel & Spa, responded to this review

With all due respect to your review, I would have appreciated you very much asking to speak to a member of management when it clearly became an issue to get anything booked by either receptionist from the Hotel or Spa. I would have happily spoken with you and resolved the matter, also speaking with the staff at the same time,... More 

Abergavenny, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly helpful staff. The lighting is very dim in reception and schanging rooms. Very difficult to apply makeup ! The pool area had tiles missing. The aromatherapy steam room had a faulty door which did not close properly, so it was cool. Otherwise it was very pleasant, plenty of loungers and chairs, though some people went for massages and... More 

Helpful?
Thank BeverleyB3
Gavyn B, General Manager at Bryn Meadows Golf, Hotel & Spa, responded to this review

Thank you very much for taking the time to leave a review after your recent spa day at Bryn Meadows Golf, Hotel & Spa. I would like to apologise that you found the lighting to be dim at reception and in the changing rooms, our lighting is set dimly as we want to create a relaxing and peaceful atmosphere, apologies... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Paid for a private hire vintage afternoon tea for a friends baby shower for 20 people = £400 ..unfortunately experienced a number of problems !! 1.lack of organization to the room and no bunting having been previously discussed prior to the day ! No solution offered only they haven't got any bunting on premises even though it's advertised and we... More 

Helpful?
Thank Hayley R
Gavyn B, General Manager at Bryn Meadows Golf, Hotel & Spa, responded to this review

Thank you for having taken the time to write a review following on from your recent visit to Bryn Meadows Golf, Hotel & Spa for a private function. I was most disappointed to read how many problems you encountered whilst here for your afternoon tea celebrating a baby shower. I can only apologise for all of the shortcomings and assure... More 

Rhondda Cynon Taf, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Myself mother sister and friend attended the spa at Bryn meadows yesterday. What a lovely relaxing day we had. Facilities used were spa to include swimming pool Jacuzzi saunas. We also each had a full body aromatherapy massage which was really nice and relaxing. Had nice restaurant where we had a jam and cream scone and obviously a nice hassle... More 

Helpful?
Thank Rhian10
Gavyn B, General Manager at Bryn Meadows Golf, Hotel & Spa, responded to this review

Thank you very much for taking the time to leave us a review of your recent spa day here at Bryn Meadows Golf, Hotel & Spa. I was most pleased to read how enjoyable you and your party found our establishment to be, we cannot thank you enough for choosing us as your venue for your spa day. We certainly... More 

Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Cold not believe it was outside in a marquee on the day hurricane Eva was forecast. Needless to say we were very cold especially me my husband and my mother-in-law because we were seated on the outside seats closest to the wind coming through. We did inform the waiter that we were cold, Also rain started dripping on the table... More 

Helpful?
Thank lyndylou g
Gavyn B, General Manager at Bryn Meadows Golf, Hotel & Spa, responded to this review

Thank you for having taken the time to write a review following your visit to Bryn Meadows Golf, Hotel & Spa for your Christmas Eve. I was most saddened to read how disappointed you felt regarding your Christmas Eve experience with us. As I am sure you can imagine, Christmas is our busiest period of the year and we do... More 

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