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Jumby Bay, A Rosewood Resort

Certificate of Excellence
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Jumby Bay Island | P.O. Box 243, St. John's, Antigua
Jumby Bay, A Rosewood Resort
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Ranked #2 of 18 Hotels in St. John's
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
edsonsantamonica los angeles
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430 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Jumby Bay, A Rosewood Resort
See the most recent reviews
los angeles
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just returned from five remarkable days at Jumby Bay. The hotel staff has not learned the meaning of the word "no" - whether that meant an ice pack delivered each night for a bad back, or any other multitude of special requests such as our favorite drinks and snacks in the complimentary bar, etc. etc. Everyone followed through, and... More 

Was this review helpful? Yes 1
JumbyBayResort, Manager at Jumby Bay, A Rosewood Resort, responded to this review

Dear Donna and Marc, We are thrilled to receive your feedback. As a 5-Star resort, it is our intention that every guest leave having only received the finest in service and amenities. We strive to anticipate guest needs and work very hard to ensure we are prepared for any type of request that comes our way. At Jumby Bay, we... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I now know what it's like to die and go to heaven. IT'S TO GO TO JUMBY BAY!!!! Although the airport is hectic, once you get on the ferry to JB, you forget all your problems, worries, etc. and you're in paradise. They must inject a potion ( special sauce?) to make everyone in JB friendly, happy, caring and name... More 

Was this review helpful? Yes 2
JumbyBayResort, Manager at Jumby Bay, A Rosewood Resort, responded to this review

Thank you for this amazing review. We are so happy that you enjoyed your time with us. Our guests are our main priority, and it is nice to hear that this is being translated through our staff's level of service. In that same regard, we notice that you did have a few "glitches" along the way, and we do apologize... More 

Fairhope, Alabama
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were lucky enough to visit Jumby Bay two weeks ago. Since we returned, we can't get it or the staff out of our mind! What a spectacular resort! There truly are no words to describe our longing to return. The beach and water are the nicest we've ever experienced. The staff and accommodations were superb. The... More 

Was this review helpful? Yes 8
Top Contributor
277 reviews 277 reviews
74 hotel reviews
658 helpful votes 658 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family were travelling home through Antigua airport in transit from another Island to the UK when my young son was, quite correctly, denied boarding due to an ear infection picked up while swimming in St Barth and so last week, we found ourselves stranded in Antigua. To try and turn this into a positive experience, I called up Jumby... More 

Was this review helpful? Yes 13
Nottingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just got back from Antigua and stayed at Jumby Bay for only 1 day as guest's. We will be booking our 2 week stay this week for 2016! Its a lovely place and well worth the price. The food is excellent as is the service from all staff. The private houses look stunning and well worth staying in... More 

Was this review helpful? Yes 3
london
Top Contributor
57 reviews 57 reviews
44 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 15, 2015

I have to admit it ………………I am a big fan of Antigua ………….i have many happy memories......................the people are friendly and gracious which enhances a visit to this magical beautiful island I have put off staying @ jumby bay for years ................I love the island and the people so much that by trading up I felt that maybe that i... More 

Was this review helpful? Yes 1
JumbyBayResort, General Manager at Jumby Bay, A Rosewood Resort, responded to this review

Dear thirteentiggers, We are happy to hear that you decided to give Jumby Bay, A Rosewood Resort a chance after so many years of visiting Antigua. Furthermore, we are overjoyed that your experience was, as you said, "not to be missed!" Jumby Bay is rich in kind-hearted staff who truly care about the property, and our guests. They work hard... More 

chicago
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015

My husband and I spent our honeymoon in Jumby Bay. ONLY bad thing we can say is there were some bratty annoying British kids on "holiday" who were a bit entitled and obnoxious. Other than that, every little touch made our visit memorable. We have been to several upscale beach resorts since Jumby Bay, but none holds a candle to... More 

Was this review helpful? Yes 2
JumbyBayResort, General Manager at Jumby Bay, A Rosewood Resort, responded to this review

Dear saman i, Thank you for your kind review! We are thrilled to see that we had such a lasting impact on you and your husband. We work hard to provide a 5-Star experience to all of our guests and we are overjoyed to hear that your stay was such a special experience. We greatly appreciate your support of Jumby... More 

New York City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2015

Husband and I spent a week at Jumby Bay and it was totally relaxing. What most impressed us was the consistently professional and courteous service we received from everyone. This is always hard to nail consistently but JB did it during our stay. Of course the beautiful weather, beautiful beach, and beautiful scenery helped as well. What a delight it... More 

Was this review helpful? Yes 3
Houston, Texas
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2015

We arrived in Antigua on December 8 and the airport was a little busy and somewhat confusing but we finally found our way through customs. We were directed to the Jumby Bay shuttle area and were offer cold bottled water while we waited for our car. All in all, it was pretty organized considering the influx of people all at... More 

Was this review helpful? Yes 8
London w4
Contributor
15 reviews 15 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 13, 2015

Xmas/New Year 2013/14, Easter 2014, a last minute fortnight in July and have just returned from this Xmas/New Year where we twinned the trip with Maliouhana in Anguilla Its the ultimate chill out for the adults and our teenage daughters have a blast with many old friends from both the resort villas and private homes Andrew Hedley and his staff... More 

Was this review helpful? Yes 6
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