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All 6 Blackwood B&Bs / inns

Maes Manor Country Hotel

Maes Rudded Lane, Blackwood NP12 0AG, Wales
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Maes Manor Country Hotel
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47%
Ranked #6 of 6 Blackwood B&B and Inns
A recent review
5 of 5 stars reviewed 4 weeks ago
enyapyendys Cardiff, United Kingdom
  • Overview
  • Reviews (194)
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194 people have reviewed this hotel

Traveler rating
    53
    40
    35
    27
    39
See reviews for
57
49
8
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Blackwood, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had made a reservation in your restaurant on the 12th July for my Husband's 40th birthday for 6.45 p.m for a party of 9 people. At 3.20 p.m, I received a telephone call from a member of your staff informing me that your hotel would be unable to honor this booking as your one chef had "personal problems" and... More

Was this review helpful? Yes 2
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for taking the time to write a review. We understand that the meal you had booked was for a special occasion and we apologise for the inconvenience caused. However, due to unforeseen circumstances we had no option but to close the restaurant. Had we been aware of the situations surrounding the closure any earlier then we would have... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were all suppose to be going for my Dads 40th birthday at this supposed "great place", just a nice family meal for a very special occasion. It came to 3 o'clock on the Saturday afternoon when we received a strange phone call saying the restaurant had been closed due to short staff, my heart felt like it had stopped... More

Was this review helpful? Yes 6
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Firstly we would like to thank you for taking the time to write your review, we are always looking for ways to improve and so all feedback is appreciated. We understand that the meal you had booked was for a special occasion and we apologise for the inconvenience caused. However, due to unforeseen circumstances we had no option but to... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Went to Maes Manor for a very special Sunday Lunch retirement meal with the family. The food was delicious - a wonderful choice for all three courses and very generous portions. We all had more than enough to eat. The price was very reasonable and the service was efficient. Thank you all.

Was this review helpful? Yes
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you very much for your positive review. We strive to deliver exceptional customer service and are glad that you enjoyed your afternoon. We look forward to you dining with us again soon. More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 16, 2014

I am writing this review on behalf of myself and my husband. We had an absolutely fantastic wedding here just 2 weeks ago. Firstly I would like to write my review as a guest of the hotel. Having stayed at the hotel for the night before my wedding alone and on the night of our wedding, I could not have... More

Was this review helpful? Yes 1
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for writing such a fantastic review. We are glad that you enjoyed every minute of your wedding day and we were glad to be a part of it. We look forward to seeing you again soon. More

Newport, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 14, 2014

I attended a wedding here and the weather was perfect,absolutely boiling hot. The ceremony was beautiful and the wedding breakfast was very filling and tasty. The staff were attentive and managed to turn the rooms around quite quickly given the amount of work they had to do during the day. My only criticism is that parts of the carpet are... More

Was this review helpful? Yes 1
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for writing such a positive review. We are glad that you enjoyed your experience here. We are looking into refurbishments in the near future, so the issues with the carpetting will be rectified. We very much hope to welcome you back to the hotel soon. More

Pontypool, United Kingdom
2 reviews
5 of 5 stars Reviewed June 11, 2014

From the start of organizing our special day to when we arrived. The Maes Manor staff could not have done anymore to help us. The day flowed perfectly with the help of the events manager Amanda ( Massive Thank You ), the wedding breakfast was outstanding , the guests day and night could not stop commenting on how good the... More

Was this review helpful? Yes
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for taking the time to write such a positive review. We are happy to have been a part of such a special day and are glad that you enjoyed it. We hope to welcome you back to the hotel in the near future. More

Surrey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

We arrived for a 2 night stay for a wedding reception and when we were pointed to the dreary looking coach house at the rear things didn't look good. The room wasn't properly cleaned, it was very tired and furniture in poor condition. The wedding reception itself was very nice and food was good. However when we came down for... More

Was this review helpful? Yes 2
MMHL, Manager at Maes Manor Country Hotel, responded to this review

FIrstly we would like to thank you for taking the time to write a review. We are always looking for ways to improve and so all feedback is much appreciated. We are sorry that you did not feel that the rooms were up to standard, we would have been more than happy to re-locate had this issue been brought to... More

Aberdeen
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

In over 40 years spent in the Oil Industry we have done more than our fair share of travelling to different countries and enjoying fine/good honest food dining. At 65 years of age we have finally found a place with all the attributes above and more! At 21 years of age Dan the General Manager is exceptional, his staff are... More

Was this review helpful? Yes
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for taking the time to write such an outstanding review. We are aim to deliver the best service possible and are so are very glad to hear that you enjoy your visits here. We look forward to welcoming you back to the hotel in the near future. More

East Sussex United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 4, 2014

I stayed here on two occasions, just overnight and everything was ok. Accommodation acceptable, service acceptable. Local girls polite but untrained. Then....the bombshell! My next booking was cancelled at less than a week's notice on the instructions of 'management!' Probably overbooked for a wedding on that weekend. Management? Couldn't manage a bunfight in a bakery. Forecast? Doomed for disaster I'd... More

Was this review helpful? Yes 4
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for taking the time to write your review. We are constantly looking for ways to improve and so all feedback is appreciated. We are glad that you enjoyed first two visits with us. Though are concerned that you found the staff to be 'untrained' as the majority of our staff are enrolled on a hospitality/customer service NVQ. As... More

Kent
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 3, 2014

We stayed at the Maes Manor at the end of May as my Neice had her wedding there. We booked a family room and were delighted with it. Normally we find a family room is a double with either bunk beds or a couple of camp beds squashed in. Our room at the manor was very large with a separate... More

Was this review helpful? Yes
MMHL, Manager at Maes Manor Country Hotel, responded to this review

Thank you for taking the time to write such a positive review. We are overjoyed that you enjoyed your stay with us and that you found the accommadation to be exceptional. We are glad that you found the wedding and food to be outstanding and that the staff delivered excellent customer service. As for the few issues with the room,... More

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Additional Information about Maes Manor Country Hotel

Address: Maes Rudded Lane, Blackwood NP12 0AG, Wales
Location: United Kingdom > Wales > Southern Wales > Caerphilly County > Blackwood
Price Range (Based on Average Rates): $$
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Also Known As:
Maes Manor Country Hotel Blackwood, Wales

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Amenities

Bar / Lounge Free Parking Restaurant Room Service
Official Description (provided by the hotel)
Our beautiful Georgian Country Hotel is set in nine acres of landscaped gardens. We are situated in the heart of the Welsh Valleys and easily accessible from both Cardiff and Newport.The Maes Manor is within minutes of the small town of Blackwood, which has a good variety shops and facilities including golf, shooting, fishing, cycling as well as many breathtaking walks in the surrounding countryside and within easy driving distance of the spectacular Brecon Beacons. Further afield there are a huge variety of interesting places to visit including Blaenavon Ironworks (The setting for the BBC series Coal House), Caerphilly Castle and Llancaiach Fawr.The Maes Manor Hotel has 28 refurbished en suite bedrooms. Our Seasons restaurant can accommodate 90 coverts with private dinning facilities available. Our Islwyn suite offers one of the largest dinning facilities in the area, which accommodates up to 220 guests for events such as Weddings and Dinner Dances. ... more   less 
Number of rooms
28

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