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The Parkway Hotel & Spa

Certificate of Excellence
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Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
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1 room 1 guest
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541 Reviews from our TripAdvisor Community

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Traveler rating
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102
156
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125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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  • Italian first
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  • Mar-May only
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Cheltenham, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this great hotel over the bank holiday weekend and we were so impressed with the service and the quality that I had to write a review. From the very start the service was excellent, our check in was fast and very efficient and we were shown to our suite! When we did return to reception the lady... More 

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Newport, S. Wales
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a family (actually a double and twin) room for one night at the end of the school holiday on a DB&B offer. Rooms were really nice, comfortable and well furnishe. Whilst staying we used the spa a couple of times which was really relaxing, especially the massages that my wife and I had. There has been quite a... More 

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Barry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my partner stayed for one night for our anniversary and what can I say, it was the best hotel we have stayed in , the hotel staff were friendly and couldn't do enough for us, the only thing is the leisure club had miserable staff and cut our treatment times down, as a spa therapist myself I was... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not able to get a Welsh cake until after 3 o'clock with coffee and tea! Have you ever heard such rubbish!! My mother was mortified when she was told and pointed by a member of staff "you don't order there you order hear" Most definitely will not be back!

Was this review helpful? Yes 1
Newport, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Admittedly, this isn't the first time we have stayed here. My husband and I got married here in October 2013, celebrated my 31st Birthday in December 2013 and have used the colonial club facilities on several occasions. Firstly, the staff.... always friendly, professional and love to go the extra mile. Kerry & Kath lead an incredible team. The food; simply... More 

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penarth
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed in the parkway hotel and spa as we were in Cwmbran for an event. I had never heard of the hotel before I found it online. I would recommend it to all ages. We payed to stay in one of the suite rooms which was furnished to a very high standard and was spotlessly clean.... More 

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South Wales
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for just one night on route to our holiday in Scotland. The hotel as a whole is lovely and we thoroughly enjoyed using the pool. The bar food was excellent as was the breakfast although the drinks rather pricey, as you would expect in a hotel. Our only disappointment was booking a double executive room and being... More 

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Reading
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for only one night but what a wonderful hotel, firstly the entrance is beautiful and the whole hotel had a lovely atmosphere very friendly and welcoming, the spa area is superb and relaxing with early opening times, the restaurant food was outstanding the Carvery was just the best huge portion for the price. During our stay they had... More 

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Cardiff
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is ideally placed for trips to Gwent. It is about ten minutes from the M4 motorway towards Cwmbran. I live in Cardiff and I never even knew it was there. The hotel is excellent. It is set in acres of parkland that is well maintained. It has two restaurants and served up an absolutely fabulous a la Carte... More 

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Loughborough, United Kingdom
Level Contributor
404 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in quite a few hotels over the past few weeks so natural to compare and this came out quite mixed. The location was good, set in nice grounds, and good public areas. The room was a little on the small side as was the bathroom. I'm not one to feel the cold but believe me the room was very... More 

Was this review helpful? Yes 1
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