We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Cwmbran hotels

BEST WESTERN PLUS Parkway Hotel & Spa

4.0 of 5 Hotel   |   Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
Hotel website
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN PLUS Parkway Hotel & Spa to your Saves list
BEST WESTERN PLUS Parkway Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #2 of 2 hotels in Cwmbran
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SheilaLB London, United Kingdom
  • Overview
  • Reviews (304)
  • Similar Hotels
  • Photos (145)
  • Amenities
  • Q&A
  • Room tips (62)
  • Location
  • More
Write a Review

304 people have reviewed this hotel

Traveler rating
    194
    73
    24
    9
    4
See reviews for
52
76
3
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

yet another lovely break at Parkway....this hotel has never disappointed, lovely staff, great location and pool and leisure facilities great, was even able to sit in the sun in the wonderful grounds. Have used the restaurant and love the breakfast choice...we will be back!

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Newport, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

After dreading the whole process of arranging my wedding (and my wife allowing me to have input lol) i kind of cheated by putting the arrangements in the hands of the Parkway hotel Cwmbran. From the initial contact, i was welcomed and made to really feel at ease by Lucy who works there, she helped us find the perfect package... More

Was this review helpful? Yes
Pontypool, Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

regarding the review i wrote about this hotel.I do not understand why you have removed it I thought this was an independent site where you can share your experiences with others. I received an email asking me to contact Kerry Jennings on 01633871199. I spoke to her Tues 22 July. She explained her views and wished me to retract my... More

Was this review helpful? Yes 1
Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself is still up to standard, especially the food, the rooms and the grounds of the hotel, however, some of the staff in the restaurant, for the evening meals need to brought up to the same standard as the rest of the staff. Wrong drinks brought to the table and 40 minute wait for the meal on the... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just got home from a long weekend with my partner and new baby, this hotel really ticked all the boxes. It can be difficult traveling with a baby but all the staff where very helpful and nothing "I mean nothing" was to much to ask, we had a very tasty afternoon tea which was good value for money but unfortunately... More

Was this review helpful? Yes
Newport, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I recently organised a surprise birthday party at this hotel, the event turned out brilliantly in all ways. I couldn't fault the staff with the pre-event service and help. Some of the attendees had travelled a long way for the event so it was fantastic to be able to use the hotel spacious facilities, pool and spa throughout the weekend.... More

Was this review helpful? Yes
Cwmbran, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent a few days at the Parkway for our daughters wedding and have to say it was superb.Staff were attentive and professional without being stand of ish.Gemma in particular was so friendly and helpful.The grounds were beautiful and have to congratulate the gardener on his stunning flower displays.It all added to the atmosphere on such an important day.Would highly... More

Was this review helpful? Yes
Ebbw Vale, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I feel extremely upset and disappointed that I have had to write this review, explaining why on Sunday 4th May I saw members of your staff acting, talking and behaving in a way that not only upset guests, but ended in my best friend ‘THE BRIDE’ being extremely upset on her wedding day. We have had some issues which we... More

Was this review helpful? Yes
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear LouiseL, Following my personal email to you requesting you to contact me regarding your review. I still await your response. Yours sincerely Kerry Jennings General manager More

Herne Bay, England, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Latest chapter in our current (and very infrequent) run of good luck was to arrive here when NR was on reception. There was a slight problem with our room, but her solution was so unexpectedly wonderful that she must now be nominated for some kind of award. What a fantastic experience; the best nights sleep in any hotel ever. We'll... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent the night here in preparation for the speedway GP. The hotel is lovely room and facilities are good. I think there were a couple of functions on while we were there. It took ages to get served at the bar, they then run out of lemon so no slice with a G&T. Staff also seemed less than interested... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Parkway Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to BEST WESTERN PLUS Parkway Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Parkway Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Tingo, BookingOdigeoWL, Venere and Agoda so you can book your BEST WESTERN PLUS Parkway Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Newport
Newport Best Western
BEST WESTERN PLUS Parkway Hotel & Spa Cwmbran, Wales

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (111)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (26)
Viewed
Dining (22)
Viewed
Bathroom (2)
Viewed
Pool/beach area (7)
Viewed
Other (38)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
70

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer