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All 2 Cwmbran hotels

BEST WESTERN PLUS Parkway Hotel & Spa

4.0 of 5 Hotel   |   Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
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87%
Ranked #1 of 2 hotels in Cwmbran
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Ange_1990 Southern Wales, United Kingdom
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251 people have reviewed this hotel

Traveler rating
    160
    62
    22
    5
    2
See reviews for
41
59
3
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Southern Wales, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Wonderful night at this hotel. My friend booked tickets for a Michael buble tribute night which was absolutely fantastic. Food was excellent, I had the lamb, best lamb I've ever tasted! Michael buble act himself was absolutely fantastic! Such a wonderful evening, would definitely come back again if the hotel decide to do another. We're still taking about it now!

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Caerleon, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We went to a "tribute" evening with a group of friends. The entertainment was good but that's where it stopped. We were jammed in the function room like battery hens with hardly enough room to move your hands to eat the food. The food was ok but I could have done without finding two human hairs in my meal !... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Some friends and I stayed here for this event, and the hotel and the staff were marvellous. Hotel is clean, comfortable and well equipped, in nice surroundings. The staff were friendly and helpful. The tribute act was very good, one of the best I have seen, we all really enjoyed it. I would certainly stay here again. It was easy... More

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Wales
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I attended my friends wedding at this hotel and found the place was below par from a previous wedding visit, the parking was not at all good had to walk in muddy condition to the hotel also it some way from the hotel, the entrance too busy, for the wedding party as well as other guests, the food was ok... More

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Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear sparkie50, We appreciate your feedback regarding the wedding you recently attended and I am very sorry to learn of your disappointment. All of our 2014 bride & grooms have been delighted with all aspects of our hotel and we have received wonderful comments from their families and guests alike. As you can imagine it's disappointing for us to receive... More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights and found the overall ambience of the hotel to be comfortable and relaxing. Reception staff were helpful enough, though you were left with the feeling that you had inconvenienced them just by being there. Bar staff were mostly conspicuous by their absence and, when finally tracked down, not exactly sympathetic to their customers' needs!... More

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Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear Food E Friend, I appreciate your comments regarding your recent stay at our hotel and I am very sorry that you felt disappointed with the service you received, I can assure you that it was not our intention to do so. I understand that you wanted J2o soft drinks as a substitute to the tea that had already been... More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Welcoming, helpful staff. Clean rooms with comfy beds. Great, clean leisure facilities including warm pool. Tasty breakfasts with plenty of Welsh touches. Good food overall with plenty of choice. Restaurant/bar food always busy due to popularity with locals but this is a good thing as allows hot, fresh food. Separate residents lounge with big screen tv and plenty of games... More

Review collected in partnership with this hotel

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Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear 3boystoo, Thank you very much for posting your review. We are so pleased you found our hotel to be lovely and friendly, we pride ourselves upon providing a welcoming atmosphere and Its always great to receive feedback highlighting our dedicated team of staff. Your comments are very much appreciated and thank you for sharing them. We look forward to... More

UK
Contributor
17 reviews 17 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here while attending a relative's wedding. The hotel is very impressive, particularly the open plan reception area and bar/lounge. Unlike most upmarket hotels, the bar and restaurant area seemed very lively and obviously attracts local custom as well as hotel guests. The rooms are well kitted out, with good bathroom facilities and good quality beds and tv. Everything... More

Was this review helpful? Yes
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear francophile099 Thank you very much for posting such a wonderful review of our hotel. We are delighted that you enjoyed the wedding you recently attended here at The Parkway. Your lovely comments regarding the food and service really are very much appreciated by our entire team of staff. Thank you for sharing your feedback and we hope you to... More

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Additional Information about BEST WESTERN PLUS Parkway Hotel & Spa

Also Known As:
Best Western Newport
Newport Best Western
BEST WESTERN PLUS Parkway Hotel & Spa Cwmbran, Wales
Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
Location: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Cwmbran
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Parkway Hotel & Spa 4*
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