We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Cwmbran hotels

BEST WESTERN PLUS Parkway Hotel & Spa

4.0 of 5 Hotel   |   Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
Hotel website
Hotel deals
Hotel amenities
Special Offer
Overnight Spa Break
Save Saved
You added BEST WESTERN PLUS Parkway Hotel & Spa to your Saves list
BEST WESTERN PLUS Parkway Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
87%
Ranked #2 of 2 hotels in Cwmbran
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
424stuartd424 Newport, United Kingdom
  • Overview
  • Reviews (321)
  • Photos (145)
  • Amenities
  • Q&A
  • Room tips (61)
  • Location
  • More
true
Write a Review

321 people have reviewed this hotel

Traveler rating
    207
    76
    26
    8
    4
See reviews for
54
83
3
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Newport, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a 70th birthday party here for my mother in law and we can't fault anything about this hotel the room we had for her birthday was perfect just the right size with a bar .the barman was very good and the buffet had a very good selection served hot everybody commented how nice it was . Paul Martin... More

Was this review helpful? Yes
Cornwall
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here yesterday night, brilliant hotel, very clean, warm, and has a fantastically run bar with good seating areas, & additional separate lounge with sofas. Just what you need after a long drive or day out. The staff are very friendly and knowledgeable, and the room service sandwiches are very good too! ;) Looking forward to returning soon to try... More

Was this review helpful? Yes
Johnston, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here several times and it has always been excellent! Luxury bedrooms, amazing food and the Spa is clean and warm and inviting. Kim Fox in the Spa is always so friendly and helpful and nothing is too much trouble. Well done!

Was this review helpful? Yes 1
Newport, Wales, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Had a terrific day at the Parkway Hotel Cwmbran on a daycation! The staff were very friendly especially Kim Fox. It has a swimming pool and gym. In included in the daycation is breakfast light lunch and afternoon tea. I would definitely recommend it.

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the great pleasure to stay at the Parkway Hotel, Cwmbran at very short notice. The staff were excellent, check-in was a pleasure, the dinner recommendations were great and even the self service breakfast was excellent with all items properly cooked. The check-out was quick and efficient with the members of staff thoroughly knowledgeable and professional. I would certainly... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear GlynnH, Thank you very much for your writing your review. We are delighted that you enjoyed your stay with us. Your kind comments regarding our team of staff and our food & service are greatly appreciated it, thank you for sharing them. We look forward to welcoming you back to the Parkway Hotel & Spa very soon. Best wishes... More

Hertfordshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Honest opinion can not reflect what is expected of a 4 star hotel for 4 star prices very disappointing, food average, decor dated, leisure facilities more so biggest let down is customer service experienced some attentive 1 or 2 others made myself & other guest feel uncomfortable ,was also mislead told on arrival damage room deposit need only to be... More

Was this review helpful? Yes
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear Sunshinewine, I am very sorry that you didn't enjoy your recent experience at our hotel. I would like to speak with you personally regarding your feedback and to understand your comments further. With regards to the pre authorisation of your debit card, our receptionist recalls speaking with you and how she had explained the procedure. We do not take... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Just returned from a relaxing 3 day break at the hotel, location and facilities were excellent. Staff were very welcoming and helpful especially Kim Fox and Chris Spencer who work and supervise in the members spa swimming pool and gym. Thanks to Best Western for a lovely holiday.....:-)

Was this review helpful? Yes
Leeds Yorkshre
Top Contributor
60 reviews 60 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a dinner dance arranged for around 60 people, many of which stayed for the night. we had extended our stay to include an extra couple of neghts as we had stayed previously and wanted to look arourond the area a bit more than we had previously. I have to say that Lynn on reception was exeptional and... More

Was this review helpful? Yes 1
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear Silverlad, Thank you very much for taking the time to write your review. We are so pleased that you enjoyed your stay with us and that you found Lynn, our receptionist friendly and helpful. Your lovely feedback regarding the food and our bedrooms is also appreciated, thank you for sharing it. We look forward to seeing you again and... More

Newport, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wedding ceremony and reception on the weekend at this hotel. Well what can I say. what an amazing place. The staff from start to finish were outstanding. The reception room was dressed beautiful, all the guests were really impressed by the organisation and professionalism of the staff who made this day so special, especially Kirsty the organiser... More

Was this review helpful? Yes 2
Kerry J, General Manager at BEST WESTERN PLUS Parkway Hotel & Spa, responded to this review

Dear Ceri H, Thank you so much for posting your review. We are delighted that you enjoyed your daughters wedding and that you found our hotel to be outstanding. We have also had lovely feedback from many of your guests regarding the wedding and we are so pleased that everyone had a great time. " Congratulations Laura & James" it... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Parkway Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Parkway Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Parkway Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Travelocity, Tingo, Hotel.de, BookingOdigeoWL and Venere so you can book your BEST WESTERN PLUS Parkway Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Newport
Newport Best Western
BEST WESTERN PLUS Parkway Hotel & Spa Cwmbran, Wales

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (111)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (26)
Viewed
Dining (22)
Viewed
Bathroom (2)
Viewed
Pool/beach area (7)
Viewed
Other (35)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
70

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Parkway Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer