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Premier Inn Cwmbran Hotel

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Avondale Road | Pontrhydrun, Cwmbran NP44 1DE, Wales
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1 room 1 adult
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Premier Inn Cwmbran Hotel
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227 Reviews from our TripAdvisor Community

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Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely great service with a smile comfortable room and very pleasing staff, Car park well kept and clean also the breakfast was to die for cooked nice and fresh and no pushy staff hovering over you waiting for you to leave

Review collected in partnership with premierinn.com

Helpful?
2 Thank MarcusHughes0809
Ryde, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

lovely hotel, room was very clean ,bed was lovely had a good night sleep, staff very welcoming , only problem i had was the bed was a little bit high but then i am short , and you only got enough tea stuff for i drink.

Helpful?
1 Thank janine2457
West Midlands
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly welcoming. One night stay for a friends surprise birthday party. Easy to book nice clean modern room. Comfortable bed and tidy clean bathroom. Bed linen and towels good quality. Excellent breakfast at the Ashbridge Inn next door.

Review collected in partnership with premierinn.com

Helpful?
3 Thank dewdropwestmids
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good Evening and thank-you for taking the time to respond to our Trip Advisor Survey. I am so pleased to note that you found us friendly and welcoming. We pride ourselves in this and it is good to know that this is apparent. It pleases me also to see that you found all aspects of your accommodation from the towels... More 

Manchester, United Kingdom
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient location with lots of parking (including disabled spaces), well sized rooms and very friendly 24 hr staff. Also possibly the most comfy bed I've slept in for a long time. Only downside was the large difference in price between the first and second night.

Helpful?
Thank RheaLeeOutThere
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good evening and thank-you for taking the time to reply to our survey. It is very pleasing to read that you found our hotel to be in such a convenient location and that the parking was satisfactory. I was so pleased to note also that the rooms and the politeness of our staff was an added plus for you and... More 

Gloucester, United Kingdom
Level Contributor
127 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had booked to see Showaddywaddy at the Congress Theatre in the town. This hotel is not far away and perfect for a night away with a theatre break. The staff were very friendly and the room clean and comfortable. A kettle with tea and coffee is within the room, also a desk, sofa and a super king comfy bed.... More 

Helpful?
Thank 49Pam
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good evening and thank-you for taking the time to reply to our guest survey. I am so pleased that you chose our hotel for your theatre break and that you found all our facilities within the room to your liking and also the staff friendliness which we pride ourselves on. Your comments regarding the towel rail have been noted and... More 

Derby Uk
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Why only 4 out of 5? Maybe this is mean of me but given pretty much every place we've visited in Wales recently has free wi-fi Premiere Inn restrict the speed of theirs and offer an "up to 8 times faster" service as a payable extra. Even McDonald's don't pull that kind of stunt :( However - that gripe aside... More 

Helpful?
1 Thank Steven S
Cwmbran, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We called in to the table table restaurant after shopping, starving hungry, ready for good food and a drink. We were shown to our table very quickly and there it all went wrong. We waited 14 minutes before anyone took our drink order and another 10 minutes before drinks arrived. We both ordered paprika chicken, with half a rack of... More 

Helpful?
Thank JackieandMike59
West Sussex, United Kingdom
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at many premier inn's and I must say this is one of the best, the staff were all very friendly, the reception was clean, and the rooms were clean, no noise, a very well laid out hotel.Thank you

Helpful?
1 Thank Marie L
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good Evening and thank-you for your positive comments on our Trip Advisor Survey. It gives me great pleasure in reading your wonderful comments regarding the friendliness of the staff, the cleanliness of the building and the fact that you so obviously enjoyed your stay with us. Your comments have been passed onto the staff who are obviously delighted that you... More 

Devon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

I came to stay with family just after Xmas to visit family. Our stay was perfect from start to finish. The team there couldn't do enough for us. They were happy to help with anything we needed and were always very happy and chatty. The breakfast and evening meals were top quality and again the staff there were very friendly... More 

Review collected in partnership with premierinn.com

Helpful?
1 Thank Cyberchiq7
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good morning and a very Happy New Year. May I take this opportunity in thanking you for your very positive feedback you recently posted on Trip Advisor following your recent stay with us here in Cwmbran. I am so very pleased that your stay was as you described as 'perfect from start to finish'. It is very pleasing to read... More 

Doncaster, United Kingdom
1 review
4 of 5 stars Reviewed December 26, 2015

The hotel served its purpose and was an ideal location to visit family in the surrounding area. It was a shame that the lighting outside the hotel and the pub was non-existent. It made walking to the hotel from the pub with my wife and child more dangerous than it should have been especially as to get to the hotel... More 

Review collected in partnership with premierinn.com

Helpful?
Thank mrg110379
Tracey W, Manager at Premier Inn Cwmbran Hotel, responded to this review

Good evening and thank-you for taking the time to reply to our survey. I am pleased to note that the hotel was ideal for your requirements. I must however, apologise for the problem that occurred concerning the lack of lighting within the car-park. As you could tell by the flooded area, we had some severe weather which unfortunately affected the... More 

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