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Premier Inn Cwmbran

Certificate of Excellence
Pontrhydyrun, Cwmbran NP44 1DE, Wales
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Premier Inn Cwmbran
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189 Reviews from our TripAdvisor Community

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Traveler rating
    134
    42
    8
    3
    2
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72
51
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (189)
  • Mar-May only
    (52)
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    (34)
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Nottinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Friendly & Welcoming staff who were more than happy to assist with my needs. Room was really clean and comfortable. Despite being next to a main road, there was very little noise. Food was also really good.

Review collected in partnership with premierinn.com

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1 review
5 of 5 stars Reviewed 3 weeks ago

Was down here for 4 nights. Room was comfortable and the staff were friendly. One staff member who stood out was Pamela. She always had a smile and was up for a bit of a chat. Asking how our day was etc. For someone so far away from home it was a welcome difference to the other places I have... More 

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Essex
5 of 5 stars Reviewed 4 weeks ago

We were visiting family and needed somewhere comfortable nearby to stay. The Premier Inn at Cwmbran is ideal. I booked online, but had to phone the hotel with a query which was dealt with in a friendly and efficient manner. The room was clean and comfortable, and the staff friendly and helpful. I would definitely return to this hotel.

Review collected in partnership with premierinn.com

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Plymouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

Just recently stayed for one night with my 2 nephews in a family room. Very clean tidy,happy staff peaceful area,we also went for Dinner at the restaurant next door :) again great service even during a busy time , I had one fussy nephew were his deserts were concerned to which staff were more than happy to accommodate;) Thanks for... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 10, 2015

So we booked 2 nights at the Premier Inn at Cwmbran as we were in Wales for the 1D Concert in Cardiff. Reception Staff were as always polite, friendly and helpful but alas the Premier Inn rules and Guarantee were far from it. Firstly despite the signs in Reception about quiet time between 10pm and 7 am there was constant... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Cwmbran, responded to this review

Thank you for taking the time to review your stay at our hotel. We are very pleased that our team at the hotel ensured that you were well looked after. We sincerely apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be... More 

Coventry, United Kingdom
1 review
5 of 5 stars Reviewed June 8, 2015

clean, quiet, comfy- great value for money ! we had a family room and I could not fault it, plenty of towels, pillows and we had a brilliant stay, the restaurant next door was brilliant as well, Well Done Cwmbran !

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Tracey W, General Manager at Premier Inn Cwmbran, responded to this review

Thank you for your postive comments and we hope to see you back in the near future. More 

Pontypridd, United Kingdom
1 review
5 of 5 stars Reviewed May 28, 2015

Lovely hotel stayed for one night as attending a wedding nearby £35 for a triple room bargain! Comfy beds, clean and comfortable rooms can't fault it! Would definitely recommend you stay here even if for a night out as the pub next door looked okay as well!

Review collected in partnership with premierinn.com

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Tracey W, General Manager at Premier Inn Cwmbran, responded to this review

Thank you for your positive response, I am so pleased you enjoyed your stay and had the bonus of a saver room. We pride ourselves on our great customer service and all our team are passionate about what they do. More 

Worcester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

We stay at The Premier Inn Cwmbran every time we visit the area to see my son and his partner,we always get a good nights sleep in the comfy beds,the place is very well kept with very friendly and helpful staff,we normally stay over a couple of nights and always include the breakfast for the morning and what a great... More 

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Tracey W, General Manager at Premier Inn Cwmbran, responded to this review

Thank you for your great response we are pleased that you liked our new beds enabling you to enjoy a great nights sleep. More 

Wolverhampton, United Kingdom
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 14, 2015

Lovely little Premiere inn situated in south wales Cwmbran.Very clean hotel and very quiet on an evening.It has the Ashbridge arms next door with good quality bears and food.I would well recommend this as a place to stay and eat

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Tracey W, General Manager at Premier Inn Cwmbran, responded to this review

Thank you for your positive response, we are pleased you enjoyed your stay at Cwmbran Premier Inn and look forward to seeing you again. More 

2 reviews
3 of 5 stars Reviewed May 11, 2015

The Premier Inn was away from main roads, so felt better than most. The family room was ok. one of the beds for our kids wasn't very comfortable, but we managed. The attached restaurant is probably best avoided.

Review collected in partnership with premierinn.com

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