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All 2 Aroa Beach hotels

The Rarotongan Beach Resort & Spa

4.0 of 5 Resort   |   Aroa Beach, Aroa Beach, Cook Islands
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59%
Ranked #2 of 2 hotels in Aroa Beach
A recent review
3 of 5 stars reviewed yesterday
Frances902 Oamaru, New Zealand
  • Reviews (635)
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  • Room tips (174)
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635 people have reviewed this hotel

Traveler rating
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278
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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English first
Oamaru, New Zealand
1 review
3 of 5 stars Reviewed yesterday NEW

This was my second visit to The Rarotongan and I was so disappointed with the lack of service that I will not return. We travelled as a group of 10 with 6 adults and four children, the youngest being two. We have been to Fiji and Samoa and are well accustomed to "island time" but this was ridiculous! There was... More

Was this review helpful? Yes 1
Auckland
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having heard from family and friends who have stayed here, and read some of the TripAdviser reports, we managed our own expectations in terms of the resort being a bit dated. In fact we chose this resort for that reason, we wanted to relax in comfortable but not ostentatious surroundings. We were not disappointed at all, in fact everything exceeded... More

Was this review helpful? Yes 1
Sydney
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Raro as it is affectionately called was opened in 1977. It looks like it was an attempt to capture some of the old island feel back then and at the time was probably spot on. Unfortunately 37 years later the old girl is showing her age but in an odd way the simply superb location allows her to (almost)... More

Was this review helpful? Yes 2
Auckland, New Zealand
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived on a Wednesday with great promise of a tropical getaway, maybe we over anticipated or maybe we just didn't pick the best week. Breakfasts at the resort were very shambolic most mornings, usually one staff member trying to do everything: clear tables, top up cereals and fruit and bread and plates and cutlery and milk and coffee. If... More

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sydney
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm going to get to the point with reviewing this resort because then I would like to add why else you should definitely visit Rarotonga. The Rarotongan is generally advertised as a 4 star resort. In my humble opinion it is not. The resort is very outdated and facilities are not of a 4 star hotel. You can't compare it... More

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Canberra, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, comfortable with great staff. Room adequate & well serviced. Activities good. Beach outside door ... Safe snorkelling although fish pretty ordinary... Better at other spots around Island. Food a little expensive.

Was this review helpful? Yes 1
Christchurch, Canterbury, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reading previous comments I was very hesitant about staying here but what a lovely suprise . The staff were just fantastic could not be better friendly happy , everyone we passed spoke and smiled. The resort is beautiful. Our beachfront room was perfectly located but definately needs refurbishment . With refurbished rooms this property for me would become a 5... More

Was this review helpful? Yes 3
Haimona B, Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Melissa Thank you for your review in regards to your recent stay with us at The Rarotongan Beach Resort & Spa. We are absolutely thrilled that we were able to provide the best surprise for you and i.e. you enjoying every bit of your Rarotongan getaway with us at The Rarotongan Beach Resort. We are also pleased that... More

Adelaide
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 4 nights at the Rarotongan Beach Resort in May, it was our 1st stop out of 9 stays of our 19 day holiday for my 40th Bday. We arrived at the crazy time of 2.00am after a long trip with an 18 month old we were tired and just wanted to check in and go to bed. When... More

Was this review helpful? Yes 2
Haimona B, Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana ‘NikkiGAdelaide’ Thank you for taking the time to post your review of your recent stay with us at The Rarotongan Beach Resort & Spa. We are overly pleased that you totally enjoyed your accommodation and our beach location. As you say this part of the island has the best sunsets, the weather is great, the sand is nice... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Spent 7 days here . My husband called breakfast the Faulty Towers of Rarotonga . We had a perfect room on the beach front . The room service person was lovely but some days you didn't get your towels until much later in the day when you were wanting to shower for the night. The staff are just working you... More

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Haimona B, Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Helena, Thank you for taking the opportunity to post your review of your recent stay with us at The Rarotongan Beach Resort & Spa. We are pleased that you were delighted with the resort’s location. We hope that you had the opportunity to do some snorkelling in the lagoon, better still our night snorkelling is one of our... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed for 8 nights with a large family group in a mixture of garden rooms and beachside suites. The suites were definitely more modern but also more expensive. House keeping does let the place down, there were several days when our rooms were not serviced until late afternoon with no replacement towels until well into the night - very... More

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Haimona B, Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana ‘Susan P’ Thank for taking the opportunity to post your review of your recent stay with us at The Rarotongan Beach Resort & Spa. We are regretful that you experienced some inconsistency in service levels during your stay. These issues have been raised with the respectful departmental heads and rest assured that we will be looking at ways... More

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  • Kid Club(16)
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Additional Information about The Rarotongan Beach Resort & Spa

Address: Aroa Beach, Aroa Beach, Cook Islands
Phone Number:
Location: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Rarotongan Beach Resort & Spa 4*
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Also Known As:
The Rarotongan Beach Resort And Spa
The Rarotongan Beach Hotel Aroa Beach
Rarotongan Beach Resort Spa
The Rarotongan Beach Resort & Spa Rarotonga/Aroa Beach

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
156

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