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All 2 Aroa Beach hotels »

Sanctuary Rarotonga-on the beach

4.0 of 5
Aroa Beach, Cook Islands
Hotel amenities
Ranked #1 of 2 hotels in Aroa Beach
4.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveler rating
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Date Rating
london4travel
Melbourne, Australia
Senior Contributor
21 reviews
8 helpful votes
3 of 5 stars Reviewed February 4, 2012
3
people found this review helpful

The beachfront room in the Sanctuary was great and the majority of the staff at the bar and reception was incredibly friendly and helpful. This however does not make up for someone who starts using a high pressure water jet to clean the sunbeds at 10am in the morning and never stops, nor does it make up for tile cutting... More

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KristySp
Christchurch, New Zealand
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed January 31, 2012
3
people found this review helpful

Now my review is a wee bit late (Stayed Mid November) But hopefully my memory serves me well. Things we LOVED about the sanctuary : - Kid Free! Wahoooo! - The quiet - The swim up bar - The staff (Particularly the bar staff and the cleaning staff! - Our rooms were serviced daily and although could have used a... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
February 14, 2012

Kia Orana “KristySp” Thank you for your TripAdvisor review in regards to your recent stay with us at Sanctuary Rarotonga-on the beach. We are pleased that you found Sanctuary Rarotonga to be the tranquil and peaceful location you were looking for in a holiday destination. As an adult’s only property (for guests 16yrs and older) it has proven to be... More

Jacinta_Will
Sydney, Australia
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed January 15, 2012
5
people found this review helpful

We were unsure what to expect having read some not so positive reviews but by the end of our holiday we couldn't fault the hotel or the staff. The staff were extremely helpful and were more than happy to do everything, we didn't have to lift a finger. We ate all of the restaurants at both the Sanctuary and the... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 16, 2012

Kia Orana “Jacinta_Will” Thank you for your wonderful review in regards to your recent stay at our new adults only boutique resort, Sanctuary Rarotonga-on the beach. We are very happy that you enjoyed the fantastic location of the Sanctuary Rarotonga and are delighted that you enjoyed the stunning location of your Beachfront Suite during your stay. Sanctuary Rarotonga takes great... More

Nindethana
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed January 4, 2012
2
people found this review helpful

Stayed at sanctuary last few days of December and into January 2012. This resort is nicely situated with lagoon swimming and white coral beaches. Sanctuary is located next door to sister resort the rarotongan and offers child free accommodation. Kids and families stay at the rarotongan. The resort has a limited understanding of customer service with little assistance from porters,... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “Nindethana” Thank you for your review of your recent stay with us at Sanctuary Rarotonga-on the beach. We are very happy that you enjoyed the fantastic location of the Resort as Sanctuary Rarotonga takes great pride in its incredible location with a traditional marine reserve at its doorstep. The quality of each guests’ stay is important to us... More

Elise_and_Greg
Baranduda,Australia
1 review
5 helpful votes
4 of 5 stars Reviewed January 1, 2012
5
people found this review helpful

We have only just returned from Rarotonga and spent the week between Xmas and New Years. To be honest, after reading some of the earlier reviews prior to our arrival, I had some reservations about our accomodation. Fortunately, they all proved to be unfounded and I am so happy to be able to write this review. I hope this will... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “Elise_and_Greg” Thank you for your kind words about your recent stay at The Rarotongan Beach Resort & Spa. We are very happy that you enjoyed the fantastic location of the Resort and are delighted that you enjoyed the stunning location of your Beachfront Suite during your stay. Sanctuary Rarotonga takes great pride in its incredible location with a... More

Surfer G
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 22, 2011

We recently returned from our December holiday in Rarotonga in the Cook Islands. We spent 10 glorious days in perfect weather, aqua water, delicious food, friendly service and above all … some wonderful memories that will last us a lifetime. We’d been warned by friends not to go this time of year because it was supposedly the "rainy season". How... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “Surfer G” Thank you for your kind words about your recent stay at Sanctuary Rarotonga-on the beach. We are very happy that you enjoyed the fantastic location of the Resort and are delighted that you enjoyed the stunning location and amenities offered in your Beachfront Suite during your stay. Sanctuary Rarotonga takes great pride in its incredible location... More

sjwhiteford
Perth, Australia
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed December 15, 2011

My boyfriend and I chose the Sanctuary as we were to attend a wedding at the Rarotongan resort, and we wanted to have our own (kid-free) space near the main resort. By those standards, the Sanctuary was perfect. the meals eaten at the restaurants were great, and the pool-bar cocktails and bar-meals were more than satisfactory. However: we didn't love... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “sjwhiteford” Thank you for taking the time to review your stay at Sanctuary Rarotonga-on the beach on Trip Advisor. We are very happy that you had such a lovely holiday and enjoyed the fantastic location and services we have to offer at Sanctuary Rarotonga as well as the proximity of Sanctuary to its’ sister resort, The Rarotongan Beach... More

Kiwitony
Tauranga
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed December 11, 2011

We spent a week at the Sanctuary and thoroughly enjoyed ourselves. We had a downstairs room the opened right onto the beach and much of our holiday was spent on the loungers outside our room. The rooms are hotel style with a polenesian influence. Agree with other comments that they are not 5 star accommodation but they were ideal for... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “Kiwitony” Thank you for your kind words about your recent stay at Sanctuary Rarotonga-on the beach. We are very happy that you enjoyed the fantastic location of the Resort and are delighted that you enjoyed the stunning location of your Beachfront Suite during your stay. Sanctuary Rarotonga takes great pride in its incredible location with a traditional marine... More

Rich L
Dannevirke, New Zealand
Senior Reviewer
7 reviews
4 helpful votes
3 of 5 stars Reviewed December 10, 2011
1
person found this review helpful

Hotel lists as being five star and the newest adults only resort in Rarotonga. Our experience was not as we expected. Our arrival time was 01.30am 21/11/11 but the The Sanctuary did not book us in until 2.30pm so there was a heated discussion about that which ended up with us being put into a garden view room which the... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana “Rich L” Thank you for taking the time to review your stay with us this year in November at Sanctuary Rarotonga-on the beach. We sincerely apologize for the inconvenience you experienced during your check-in process at the Sanctuary. With reference to your check in time, kindly note that as with many international hotels, our daily check-in time is... More

gilesgolf
Melbourne, Australia
Contributor
12 reviews
16 helpful votes
4 of 5 stars Reviewed December 8, 2011
1
person found this review helpful

Four really enjoyable nights were spent here with another couple (they had their unit!) last week. The upstairs units provide an ideal location for both beautiful sunrise and sunset pics. Apart from the excellant snorkling opportunities the 5pm Happy Hour was eagerly looked forward to! The only critisism would be the quality/quantity of the Seafood Platter we ordered. We had... More

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Melissa Gosselin, Director of Sales at Sanctuary Rarotonga-on the beach, responded to this review
January 9, 2012

Kia Orana ‘gilesgolf’ Thank you for taking the time to review your stay at Sanctuary Rarotonga-on the beach on Trip Advisor. We are very happy that you had such a lovely holiday and enjoyed the fantastic location and services we have to offer at Sanctuary Rarotonga. Sanctuary Rarotonga is a fantastic destination for adults seeking a peaceful holiday destination and... More

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