We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Douro Palace Hotel Resort & Spa

Certificate of Excellence
Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Douro Palace Hotel Resort & Spa
View Map
Add Photo Write a Review

203 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Lisbon, Portugal
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 27, 2015 via mobile

If you need a relaxing weekend this is the place to be! It is a bit hard to get there and you must absolutely have a vehicle. Rooms have gorgeous views and are very modern. The restaurant is very good too and breakfast has lots of variety and quality items. Problem is that there is absolutely nothing in the surroundings... More 

Helpful?
Thank N464
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear N464, Thank you very much for choosing the Douro Palace Hotel Resort & SPA during your stay in Douro and also for sharing here your feedback. We will share your experience with our team so that you can reinforce our strengths and improve our weaknesses. We do hope to have the pleasure to welcoming you back at the Douro... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 15, 2015

We had an excellent time at this hotel. Location may not be the best regarding that the distance to the Douro typical vineyards, however as it is close to a train station it is an excellent option to take the train the runs along the Douro river and pay a visit to Regua or Pinhao, or even to Porto. Our... More 

Helpful?
Thank Luis M
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Luis M, First of all we would like to thank you for having chosen Douro Palace Hotel and for sharing your experience with us. It is for us extremely rewarding to know we have met your expectations and we will share it with our team. We shall be pleased to welcome you again during your next trip to Douro.... More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2015

The hotel itself is very beautiful and is placed in one of the most gorgeous region in the world, the douro valley. The welcome was very warmful, the pool with the magnificent view above the river is perfect, the night cinema outdoor was a nice surprise, and the diner was very goof. The price is not cheaper, but it worth... More 

Helpful?
Thank Sérgio P
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Sérgio P, First of all we would like to thank you for having chosen Douro Palace Hotel and for sharing your experience. We are extremely glad to know we have met your expectations and we will share it with our team. We shall be pleased to welcome you again during your next trip to Douro. Sincerely, Marcelo Guedes Guest... More 

Lisbon, Portugal
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

This hotel it's a reference in Douro's place. All areas are really clean and looks good. the room is big with a good service. The pool and SPA are excellent. All the area around the hotel is magnificent to visit with a amazing landscape and a beautiful trip by boat .

Helpful?
2 Thank Claudia R
Guimaraes, Portugal
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 8, 2015

It is a nice modern hotel in which I had a good experience. The installations are very good and the Douro valley view is magnificent! The staff is very gentile and the breakfast is complete. It is also important to note the good quality of the restaurant 'Eça de Queiros'. It is just perfect for a weekend; to take a... More 

Helpful?
1 Thank DCMartins
Vila Nova de Famalicao, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

The area is very beautiful but the hotel has the potential to offer much better quality for the price you pay. The staff members are professional but I think they could give guests more suggestions and ideas regarding things to do and see in the area. It should be part of the welcome package. The 2 restaurants that were recommended... More 

Helpful?
Thank franseftel
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 9, 2014 via mobile

I would like to say that I saw a few disappointing reviews about this place. However I had to go check myself. Actually I didn't have the chance to confirm any of the other guests complaints. One of two things must have happened .. Or they were attentive enough to correct the problems or the problems didn't exist at all..... More 

Helpful?
Thank Claudio Z
London
Level Contributor
127 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed here 3 nights in August and thought the hotel was very tired and old with particularly unfriendly staff. We have stayed in many different places in Portugal this year and this stands out for the surliness of most of the staff - with only some friendly exceptions. The hotel is very difficult to find and you should not... More 

Helpful?
Thank DoctorDebs
Madrid, Spain
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 19, 2014

It is a great hotel in an amazing location as Douro Valley is, with very beautiful views of the river and vineyard from the perfect rooms. I have to stand out the design of the hotel, quite impressive in the middle of the valley. The staff is very attentive and the facilities are very good, as spa, pool, garden, etc.... More 

Helpful?
Thank nalieb
London, United Kingdom
Level Contributor
200 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed June 1, 2014

Excellent hotel - modern, low visual impact, helpful staff and great views over the river douro. Food was very good, and our spa treatments were wonderful. Our room had good views over the river from the room, and especially from the private terrace outside. Only downside is that it is quite hard to get there - local roads are not... More 

Helpful?
Thank Huw W
Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (48)
Viewed
View from Room (8)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (4)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (15)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (4)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Santa Cruz do Douro
24.8 mi away
The Vintage House Douro
11.6 mi away
Casa da Calcada Relais & Chateaux
23.1 mi away
Quinta do Pego
Quinta do Pego
#1 of 1 in Valenca Do Douro
5.0 of 5 stars 212 reviews
Show Prices
Show Prices
Show Prices
12.0 mi away
Vila Gale Douro
Vila Gale Douro
#2 of 6 in Lamego
4.0 of 5 stars 48 reviews
3.9 mi away
Hotel Porto Antigo
Hotel Porto Antigo
#1 of 1 in Cinfaes
4.5 of 5 stars 107 reviews
19.9 mi away
Agua Hotels Mondim de Basto
Agua Hotels Mondim de Basto
#1 of 1 in Mondim de Basto
4.0 of 5 stars 493 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay