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Douro Palace Hotel Resort & Spa

Certificate of Excellence
Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
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1 room 1 guest
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Douro Palace Hotel Resort & Spa
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Lisbon, Portugal
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

This hotel it's a reference in Douro's place. All areas are really clean and looks good. the room is big with a good service. The pool and SPA are excellent. All the area around the hotel is magnificent to visit with a amazing landscape and a beautiful trip by boat .

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Guimaraes, Portugal
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 8, 2015

It is a nice modern hotel in which I had a good experience. The installations are very good and the Douro valley view is magnificent! The staff is very gentile and the breakfast is complete. It is also important to note the good quality of the restaurant 'Eça de Queiros'. It is just perfect for a weekend; to take a... More 

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Vila Nova de Famalicao, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

The area is very beautiful but the hotel has the potential to offer much better quality for the price you pay. The staff members are professional but I think they could give guests more suggestions and ideas regarding things to do and see in the area. It should be part of the welcome package. The 2 restaurants that were recommended... More 

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

I would like to say that I saw a few disappointing reviews about this place. However I had to go check myself. Actually I didn't have the chance to confirm any of the other guests complaints. One of two things must have happened .. Or they were attentive enough to correct the problems or the problems didn't exist at all..... More 

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Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed here 3 nights in August and thought the hotel was very tired and old with particularly unfriendly staff. We have stayed in many different places in Portugal this year and this stands out for the surliness of most of the staff - with only some friendly exceptions. The hotel is very difficult to find and you should not... More 

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Madrid, Spain
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 19, 2014

It is a great hotel in an amazing location as Douro Valley is, with very beautiful views of the river and vineyard from the perfect rooms. I have to stand out the design of the hotel, quite impressive in the middle of the valley. The staff is very attentive and the facilities are very good, as spa, pool, garden, etc.... More 

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London, United Kingdom
Level Contributor
161 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed June 1, 2014

Excellent hotel - modern, low visual impact, helpful staff and great views over the river douro. Food was very good, and our spa treatments were wonderful. Our room had good views over the river from the room, and especially from the private terrace outside. Only downside is that it is quite hard to get there - local roads are not... More 

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Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 26, 2014

The Hotel has a quiet environment, perfect for a get away weekend. Decoration is minimalist but lovely and fits the Douro environment really well. It is possible to walk around the hotel and enjoy the lovely view. The staff was very helpful and nice overall, but some of them poorly trained. Unfortunately none of the spa facilities was free of... More 

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Tbilisi, Georgia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed November 4, 2013

Beautiful scenery, wonderful locations, just 1.5-2 hours driving from Porto on the hill of low mountains. Rooms wide and well furnished, staff service attentive and qualified, breakfast high quality, WiFi - good. One of the best places for a week relaxation not far from Porto. Highly recommend.

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Göteborg Sweden
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 17, 2013

Very nice service and nice overall standard of the facilities. Had a wonderful view from the bed. SPA treatment (massage) was ok. Amazing pool. We came with the train (lovely ride by the river - recommended!) and the staff came to pick us up with a car! Restaurant food was not good - we tried it twice.

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View from room (8)
Pool/beach area (4)
Hotel & grounds (13)
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Hotel & grounds (6)
Dining (3)
Pool/beach area (3)
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Room/suite (2)
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