We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Douro Palace Hotel Resort & Spa

4.0 of 5 Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Douro Palace Hotel Resort & Spa
Professional photos View all
Browse nearby
Douro Palace Hotel Resort & Spa
Write a Review

115 reviews from our community

Traveler rating
    53
    49
    9
    2
    2
See reviews for
24
67
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (22)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (19)
All months
Vila Nova de Famalicao, Portugal
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The area is very beautiful but the hotel has the potential to offer much better quality for the price you pay. The staff members are professional but I think they could give guests more suggestions and ideas regarding things to do and see in the area. It should be part of the welcome package. The 2 restaurants that were recommended... More 

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

I would like to say that I saw a few disappointing reviews about this place. However I had to go check myself. Actually I didn't have the chance to confirm any of the other guests complaints. One of two things must have happened .. Or they were attentive enough to correct the problems or the problems didn't exist at all..... More 

Was this review helpful? Yes
London
Top Contributor
100 reviews 100 reviews
17 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed here 3 nights in August and thought the hotel was very tired and old with particularly unfriendly staff. We have stayed in many different places in Portugal this year and this stands out for the surliness of most of the staff - with only some friendly exceptions. The hotel is very difficult to find and you should not... More 

Was this review helpful? Yes
Madrid, Spain
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 19, 2014

It is a great hotel in an amazing location as Douro Valley is, with very beautiful views of the river and vineyard from the perfect rooms. I have to stand out the design of the hotel, quite impressive in the middle of the valley. The staff is very attentive and the facilities are very good, as spa, pool, garden, etc.... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
142 reviews 142 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 1, 2014

Excellent hotel - modern, low visual impact, helpful staff and great views over the river douro. Food was very good, and our spa treatments were wonderful. Our room had good views over the river from the room, and especially from the private terrace outside. Only downside is that it is quite hard to get there - local roads are not... More 

Was this review helpful? Yes
Porto
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 26, 2014

The Hotel has a quiet environment, perfect for a get away weekend. Decoration is minimalist but lovely and fits the Douro environment really well. It is possible to walk around the hotel and enjoy the lovely view. The staff was very helpful and nice overall, but some of them poorly trained. Unfortunately none of the spa facilities was free of... More 

Was this review helpful? Yes
Tbilisi, Georgia
Top Contributor
52 reviews 52 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 4, 2013

Beautiful scenery, wonderful locations, just 1.5-2 hours driving from Porto on the hill of low mountains. Rooms wide and well furnished, staff service attentive and qualified, breakfast high quality, WiFi - good. One of the best places for a week relaxation not far from Porto. Highly recommend.

Was this review helpful? Yes 2
Göteborg Sweden
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2013

Very nice service and nice overall standard of the facilities. Had a wonderful view from the bed. SPA treatment (massage) was ok. Amazing pool. We came with the train (lovely ride by the river - recommended!) and the staff came to pick us up with a car! Restaurant food was not good - we tried it twice.

Was this review helpful? Yes
Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 27, 2013

This is absolutely the worst stay I've ever had at a hotel. This was the last part of our Honeymoon in Portugal and it was nightmare. First of all we had a horrible time finding this hotel. We had rented a car (the ONLY way to get there) and got lost a few times. If you're not from the area,... More 

Was this review helpful? Yes 3
Amarante, Portugal
Top Contributor
92 reviews 92 reviews
30 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed July 25, 2013

We spent some days in this hotel, during the summer. The hotel is pleasant our room had a beautiful view, for the Douro Valley, and the swimming pool, even though small for the number of guests, was ok. The hotel is clean and well maintained and the staff, in general, was nice... Except the restaurante man who was the head... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Douro Palace Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Douro Palace Hotel Resort & Spa

Address: Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Location: Portugal > Northern Portugal > Porto District > Santa Cruz do Douro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Douro Palace Hotel Resort & Spa 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Travelocity, TripOnline SA and Odigeo so you can book your Douro Palace Hotel Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Douro Palace Hotel Resort & Spa Portugal/Santa Cruz Do Douro

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
View from room (5)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay