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Douro Palace Hotel Resort & Spa

4.0 of 5 Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
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Certificate of Excellence 2014
Douro Palace Hotel Resort & Spa
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Douro Palace Hotel Resort & Spa
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108 reviews from our community

Traveler rating
    49
    47
    8
    2
    2
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22
62
Solo
0
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to say that I saw a few disappointing reviews about this place. However I had to go check myself. Actually I didn't have the chance to confirm any of the other guests complaints. One of two things must have happened .. Or they were attentive enough to correct the problems or the problems didn't exist at all..... More 

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London
Top Contributor
96 reviews 96 reviews
17 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here 3 nights in August and thought the hotel was very tired and old with particularly unfriendly staff. We have stayed in many different places in Portugal this year and this stands out for the surliness of most of the staff - with only some friendly exceptions. The hotel is very difficult to find and you should not... More 

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Madrid, Spain
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 19, 2014

It is a great hotel in an amazing location as Douro Valley is, with very beautiful views of the river and vineyard from the perfect rooms. I have to stand out the design of the hotel, quite impressive in the middle of the valley. The staff is very attentive and the facilities are very good, as spa, pool, garden, etc.... More 

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London, United Kingdom
Top Contributor
124 reviews 124 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 1, 2014

Excellent hotel - modern, low visual impact, helpful staff and great views over the river douro. Food was very good, and our spa treatments were wonderful. Our room had good views over the river from the room, and especially from the private terrace outside. Only downside is that it is quite hard to get there - local roads are not... More 

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Porto
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 26, 2014

The Hotel has a quiet environment, perfect for a get away weekend. Decoration is minimalist but lovely and fits the Douro environment really well. It is possible to walk around the hotel and enjoy the lovely view. The staff was very helpful and nice overall, but some of them poorly trained. Unfortunately none of the spa facilities was free of... More 

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Tbilisi, Georgia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 4, 2013

Beautiful scenery, wonderful locations, just 1.5-2 hours driving from Porto on the hill of low mountains. Rooms wide and well furnished, staff service attentive and qualified, breakfast high quality, WiFi - good. One of the best places for a week relaxation not far from Porto. Highly recommend.

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Göteborg Sweden
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2013

Very nice service and nice overall standard of the facilities. Had a wonderful view from the bed. SPA treatment (massage) was ok. Amazing pool. We came with the train (lovely ride by the river - recommended!) and the staff came to pick us up with a car! Restaurant food was not good - we tried it twice.

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Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 27, 2013

This is absolutely the worst stay I've ever had at a hotel. This was the last part of our Honeymoon in Portugal and it was nightmare. First of all we had a horrible time finding this hotel. We had rented a car (the ONLY way to get there) and got lost a few times. If you're not from the area,... More 

Was this review helpful? Yes 3
Amarante, Portugal
Top Contributor
92 reviews 92 reviews
30 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed July 25, 2013

We spent some days in this hotel, during the summer. The hotel is pleasant our room had a beautiful view, for the Douro Valley, and the swimming pool, even though small for the number of guests, was ok. The hotel is clean and well maintained and the staff, in general, was nice... Except the restaurante man who was the head... More 

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West Malling, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2012

An excellent location to escape from the hustle and bustle of life. The views of the Douro Valley are fantastic, and the facilities in the hotel enable you to enjoy peace and tranquility. The Spa facilties and restaurant are first class and add to the experience. A car is vital if you are staying at the hotel as it's in... More 

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Additional Information about Douro Palace Hotel Resort & Spa

Address: Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Location: Portugal > Northern Portugal > Porto District > Santa Cruz do Douro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Douro Palace Hotel Resort & Spa 4*
Number of rooms: 60
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Also Known As:
Douro Palace Hotel Resort & Spa Portugal/Santa Cruz Do Douro

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