We have newly returned to Aberdeen after a wonderful holiday in Bali.When we arrived we were met by our Rep at the airport and driven to the Grand Mirage Resort. At the hotel reception we were taken by Fitria to a reception room where all the hotel facilities were explained to us over a refreshment. We were given all the... More

Reading the last couple of reports suprises me. We had a fabulous time at the Grand Mirage. We go to Bali every year and this was far the best from chek in to check out. We had a Ocean view suite on the 4th floor with the all inclusive package. When checking in, we were shown to the Mirage lounge... More

As my husband comes from england and I am from germany, we decided to go back to the place we fell in love.. Bali. We were a bit worried at first that nobody of our friends and family would be able to make it all the way to bali...but were surprised when 30 people confirmed that they are coming. Marsella,... More

We were very disappointed with our stay here .... After being shuffled around from room to room because first room had a guest still in it - second was noisy, and not entirely clean so was the third, & the fourth room the tv and phone didn't work. They were fixed later that night .... Th efood was expensive and... More

I had high hopes for this resort, but sadly was quite disappointed. Following two visits to front desk to complain, which I followed up with a less than friendly email, I managed to get some responses. We arrived with a very tired 2 year old and were escorted (after a very lengthy check in) to our room...with two single beds;... More

We stayed at the Grand Mirage for Easter 2012. The staff were exceptional. I would think the overall rating of the hotel would be a 4*. We were two families with 5 children between us. The hotel offered us everything we could possibly want to entertain all the children (age range 9-16). Because the children were so happy and occupied... More

We booked a suite and were told by their reservations dept that they are a 5 star resort in Bali. We stayed in early May for two nights; fortunately only 2 nights as we can't wait to get out. The service was totally disappointing while the ambience of the resort was very unwelcoming. We were also glad that we did... More

nice private beach, friendly staff, clean n comfort room, & good breakfast ^.^v me , my friend, n her sister, really enjoyed our stay at Grand Mirage , we definitely will stay at here again! More

This was my first trip to Bali we went in February. I went with my daughter and grandson. I purchased because of the good deal but realised that one room wouldnt be big enough so swapped to a suite which was the right decision. It was open plan with a lounge area two tvs and huge bathroom. We had it... More