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Grand Mirage Resort

Certificate of Excellence
Hotel website
Jalan Pratama 74 , Tanjung Benoa , P.O.Box 43 | Nusa Dua, Tanjung Benoa, Bali 80363, Indonesia
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Grand Mirage Resort
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Grand Mirage Resort
Grand Mirage Resort
Grand Mirage Resort
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1,644 reviews from our community

Traveler rating
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567
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
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Arbroath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 8 nights at the beginning of April. From our experience we really couldn't find much fault with anything. We stayed in a beautiful ocean view suite on an all-inc basis which was perfect for us, with a good sized balcony from which we enjoyed some glorious sunrises. Had no complaints about the food, although the prices were steep... More 

Was this review helpful? Yes 2
Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently returned from a 6 night stay at the Grand Mirage and it was a lovely stay - I was rather hesitant after reading some of the reviews but thankfully it turned out well. We were in Bali for a wedding and as we have previously stayed in Kuta, Legian & Seminyak we opted for somewhere different as we... More 

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Actually stayed at the Bali Khama next door two years ago and walked past the Mirage a few times and noted how lovely it looked from the beach side and made a pact to stay there one day. So I did! Stayed for 7 nights. Did not opt for the All Inclusive as it added US$70 per person to the... More 

Was this review helpful? Yes 4
brandon england
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

arrived evening and quickly went and done the paper work , myself and son had two rooms 4448 and 4440 and both very nice thou we do not go on holiday to sit in the rooms . the food was excellent and service very good , the hotel had 3 weddings the two weeks we where there so very busy... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My wife and I were there for our honeymoon from March 26th-April 6th. Everything started out fine but my wife got really sick 2 days in. We passed if off as the dreaded Bali belly...little did we know the real reason. Turns out there was a very large rat sharing the room with us. It was pooping in our luggage,... More 

Was this review helpful? Yes 2
Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I actually stayed here back in 2012 for five nights for our honeymoon. But seeing some people reviews made me want to share our story. Upon booking was promised fruit platters, flower arrangements, chocolates and other bonuses as honeymooners. Got there to find ourselves waiting for a good half an hour to check in, greeted coldly by reception even when... More 

Was this review helpful? Yes 1
Malaysia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are a group of friends (11 of us) that had chosen this resort as our annual gathering. To be fair, the resort is not new but it makes up with great cleanliness in the room and the entire resort. A fresh coat of paint might work wonders as the furniture are those sturdy Bali type.. We have chosen the... More 

Was this review helpful? Yes
Juan Antonio S, General Manager at Grand Mirage Resort, responded to this review

Dear TravelmumMalaysia, Much obliged for the valuable review upon our Resort. We are so thrilled to learn that you had a wonderful experience and genuinely appreciate your compliments on the resort’s ground, food, SPA, our services as well as the facilities. To complete your holiday on your next visit to Bali, kindly book directly through our official website where various... More 

Angaston, Australia
Top Contributor
75 reviews 75 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Read the reviews and you get conflicting information, the rooms are tired, they have ants, no wow factor. Well I guess each to their own. But for me the Grand Mirage Resort in Nusa Dua has some very good points that need talking up. Firstly, location - Its on the beach, and when I say on the beach its on... More 

Was this review helpful? Yes 2
Juan Antonio S, General Manager at Grand Mirage Resort, responded to this review

Dear col5353, Thank you for choosing to stay at Grand Mirage Resort & Thalasso Bali as well as your appreciation toward our resort’s ground, food, facilities as well as the hospitality services delivered by our team that has successful in making up every moment with us as an extraordinary one. On the other hand, I truly appreciate to read your... More 

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an old resort which really needs renovations. Our room was infested by white ants/termites which forced us to keep our cloths and belongings inside close suitcase at all times. I highly recommend against leaving food uncovered in the room. The resort and the surrounding area was very beautiful and service was great. The staff were super friendly and... More 

Was this review helpful? Yes
Juan Antonio S, General Manager at Grand Mirage Resort, responded to this review

Dear Moe420, Please accept my best thanks for posting a positive review on Trip Advisor and that you were delighted of our resort’s ground, food, spa, facilities, service, and our staff. In contrast, we genuinely apologize for the shortcomings you experienced with the ants in your rooms. In a tropical country we always recommend not to leave uncovered food to... More 

Camberley, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No bad points to really write about but just did not have wow factor for me. As previously mentioned just a touch tired overall. Ocean view room good with very large bed ( two doubles together ) bath and separate shower. Free wi fi for two devices . Mini bar stocked up drinks snacks daily Laundry service excellent with two... More 

Was this review helpful? Yes
Juan Antonio S, General Manager at Grand Mirage Resort, responded to this review

Dear Angelskyess, We appreciate your time to post a review pertaining to your recent stay with us. We are delighted to know that you like our Resort, food, service, as well as the facilities. In the contrary, we regret to hear about the inconvenience experience you had encountered at the beach. We have taken immediate action to rectify these issues.... More 

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