We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Bali Benoa

Certificate of Excellence
4.0 of 5
Hotel website
Jl. Pratama 70, Tanjung Benoa, Bali 80361, Indonesia
Offers & Announcements
Airport Pickup&Breakfast
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Novotel Bali Benoa
View Map
Add Photo Write a Review

2,223 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    999
    855
    246
    81
    42
See reviews for
911
902
57
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2223)
  • Mar-May only
    (545)
  • Jun-Aug only
    (618)
  • Sep-Nov only
    (548)
  • Dec-Feb only
    (512)
All months
Ubersee, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a Family Room with a double bed and a separate room with bunk beds for our 2 teenage kids. Comfortable size, but interior is old and run down. A joke is, that only 2 electronic devices were free of Charge to be connected to the wifi. Water in the shower was cold and didn't warm up. Pillow smells stuffy... More 

Was this review helpful? Yes
Sanctuary Point, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were going to stay here for 5 nights but we changed our minds and stayed in Legian instead and I am glad we did. We had lunch there one day to see what the hotel was like. It looked very tired and the beach area was very small and almost no beach sand to lie on. We had lunch... More 

Was this review helpful? Yes 1
Novotel B, Manager at Novotel Bali Benoa, responded to this review

Dear smurfs1, Greetings from Novotel Bali Benoa! We are really sorry that you cancelled your reservation to stay with us. We thank you for your feedback regarding our food quality and have discussed the matter with the team. Our sincere apologies that you were inconvenienced during your visit to Bali. We hope to improve to be able to serve you... More 

Adelaide, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a beautiful resort. The rooms are immaculate and well appointed. Our room was was a tropical terrace in the beach wing and it was gorgeous. The bathroom has a free standing bath and Novotel provide lots of bath goodies to ensure you enjoy it - bubbles, scrubs and lotions. The room has its own terrace area with outside... More 

Was this review helpful? Yes
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear bryanpenny99, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Warsaw
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel two times, each for 2 nights, during organised trip. The first stay was really good, although check in procedures lasted for ages. Spacious room, nice bathroom with all needed facilities, air condition, wide breakfast buffet. Only the balcony door worked hard, but it's not annoying. Nicely arranged hotel area. I was happy to come back to... More 

Was this review helpful? Yes
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Agata W, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our stay at Jimbaran Bay extended for a couple of days thanks to a volcanic ash cloud and quickly booked in to the Novotel. The facilities are great and the staff pleasant and courteous. We stayed on the garden side and it was lovely and quiet. The bed was perfect. The room was cool and serene although the... More 

Was this review helpful? Yes 1
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Rebecca M, Warmest greeting from Tanjung Benoa Bali. Thank you for your full star review regarding your stay at our beautiful resort. It was great to welcome you at our resort and make it a memorable experience for you. and also thank you for the booking next year, we are looking forward to welcoming you and your family at... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I arrived here after a 28 hour flight from Toronto, Canada and couldn't possibly have asked for a better way to kick off our honeymoon! We chose the Novotel to stay for the first two nights while in Nusa Dua due to the familiar name and good reputation. We wanted a resort-like feel in order to settle... More 

Was this review helpful? Yes 3
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Emily R, Warmest Greetings from Tanjung Benoa Bali. Thank you for your 5 star review and the pictures of our villa. The purpose of every effort from our team is to deliver an excellent service and memorable experience for our valued guest . A positive feedback of our service will encourage our team to bring a better service in... More 

Melbourne, Australia
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had stayed at the Novotel Nusa Dua 2 years ago, which is probably the best room I've stayed in during my 26 years of independent traveling. So my expectations of the Benoa Novotel were very high. Upon arrival, the service was extremely friendly and helpful, the grounds and facilities appeared excellent but our rooms (adjoining with kids' room) were... More 

Was this review helpful? Yes 1
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Cam S We very much appreciate your comments and all the details you mentioned regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in August 2015 for 10 nights. We really enjoyed ourselves. The staff are friendly and are amazing with kids. The tropical terrace room is absolutely amazing. Clean, modern, spacious with a lovely bathtub in the middle. Perfect room! Breakfast has a great variety and beautiful views of the ocean too! The cocos beach bar just had a menu... More 

Was this review helpful? Yes
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Anastasia255103, Warmest Greeting from Novotel Bali Benoa. Thank you for your 5 star review. We love to know that you and your family enjoyed our service and facilities. we will share your feedback regarding our kids club and the service to our team, hope this could bring a better experience to our guest in the future. We are most... More 

Singapore
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Never stayed at the Novotel previously, so I was little skeptical... but we got an awesome price from the hotel website for a beach cabana so we decided to go for a week. Staff were friendly, breakfast buffet was fabulous, easy to get to Nusa Dua and other places, beach cabana looking directly out to the ocean was great. There... More 

Was this review helpful? Yes
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear rf_ashton, Thank you very much for choosing us for your stay. We glad to know that we have made a perfect family holiday for your first experience with us. We will share your comment and appreciation to all of our team to encourage our service in the future. Sincerely, Gandi Mahendra, Guest Services. info@novotelbalibenoa.com More 

Perth
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we arrived early they let us go to our room that was great the breakfast was the best we have ever had the staff were friendly we stayed on the beach side of the road so we didn't have to cross the road every morning for breakfast

Was this review helpful? Yes 1
Novotel B, Guest Services at Novotel Bali Benoa, responded to this review

Dear Brett F, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Gandi Mahendra, Guest Services. info@novotelbalibenoa.com More 

Hotel Review Summarization

What travelers say

  • Kid Club(21)
  • Water sport(9)
  • Very nice(9)
  • Friendly and helpful(6)
  • Tropical terraces(5)
  • Pool villa(5)
  • Hotel staff(5)
  • Buffet breakfast(4)
  • Happy Hour(4)
  • Beach cabana(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,771 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1393)
Viewed
Pool/beach area (346)
Viewed
Room/suite (239)
Viewed
Hotel & grounds (271)
Viewed
View from room (31)
Viewed
Dining (90)
Viewed
Family/play areas (4)
Viewed
Bathroom (59)
Viewed
Business center/function rooms (3)
Viewed
1:31
Videos (2)
Viewed
Other (348)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (324)
Viewed
Amenities (41)
Viewed
Beach (10)
Viewed
Beach Cabana (39)
Viewed
Beach Side Pool (14)
Viewed
Deluxe Room (30)
Viewed
Family Room (31)
Viewed
One Bedroom Private Pool Villa (18)
Viewed
Restaurants and Bars (32)
Viewed
Sahadewa Pool (29)
Viewed
The Hotel (56)
Viewed
Tropical Terrace Room (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (12)
Viewed
Dining (5)
Viewed
Pool/beach area (5)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Tanjung Benoa
3.1 mi away
Novotel Bali Nusa Dua Hotel & Residences
3.1 mi away
Ayodya Resort Bali
Ayodya Resort Bali
#15 of 46 in Nusa Dua
4.5 of 5 stars 1,864 reviews
2.9 mi away
Courtyard by Marriott Bali Nusa Dua
Show Prices
Show Prices
Show Prices
1.6 mi away
Sol Beach House Benoa Bali by Melia Hotel International
0.2 mi away
Grand Mirage Resort
Grand Mirage Resort
#6 of 23 in Tanjung Benoa
4.0 of 5 stars 1,856 reviews
1.2 mi away
Conrad Bali
Conrad Bali
#1 of 23 in Tanjung Benoa
4.5 of 5 stars 2,496 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay