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Hampton Inn and Suites Chicago Deer Park

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21660 W. Lake Cook Road, Deer Park, IL 60010
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Hampton Inn and Suites Chicago Deer Park
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Hampton Inn and Suites Chicago Deer Park
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147 reviews from our community

Traveler rating
    85
    39
    12
    5
    6
See reviews for
51
26
4
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (147)
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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I wanted to attend a wedding in the area, but we had to drive six hours to get there. The bride chose this Hampton Inn as the host hotel. I called and talked to the Asst. Manager the day before the arrival. I asked if we could check-in at 1 pm for a 2:30 wedding so we... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for sharing your feedback with fellow online reviewers. I am so pleased you enjoyed your stay at the Hampton Inn & Suites Deer Park during attending a wedding. I was pleased to read that my Manager acknowledged your check in requirements quickly and our breakfast proved a perfect start for your day. Thank you again for your comments... More 

Des Moines, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean hotel and friendly staff. I would definitely stay here again. The hotel is great location and the rooms were nice. The best part was the complimentary breakfast- it was wonderful. There were a lot of options and make our stay that much more enjoyable.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for sharing with us your experience staying at the Hampton Inn & Suites. I was absolutely delighted to read how much you enjoyed your stay with us and cannot thank you enough for sharing such a pleasant review. We're glad to hear that you loved everything while you were here—from the rooms to the location to the breakfast,... More 

Central, Illinois
Top Contributor
91 reviews 91 reviews
75 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My second stay in a year at this Hampton and they remain top shelf in every way. From being greeted professionally - and as a Gold HHonors member - and being able to check-in and select my room the day before, to the convenient location and spotless property - this is a winner! My one regret is it lacks a... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Dear Davooda, We are delighted that you chose to stay with us at the Hampton Inn and Suites Deer Park for the second time this year and that we were able to impress you on this visit as well. We take great pride in delivering excellent service with Hamptonality spirit and I am glad that my staff took good care... More 

chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As I tried to explain to my husband how to get to the hotel the assistance manager had to keep on explaining, my husband was meeting me there and was finding it hard to get there. the young gentleman was very helpful Careful NOT every room is the suite. The other non suite rooms are small, no refrigerator :( but... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Dear chefkitty, We are glad that you and your husband chose to stay at the Hampton Inn & Suites Deer Park and thank you so much for the five star review. It is always great to hear that our guest has enjoyed their stay and your comments were wonderful to read. Thank you so much that you found our hotel... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel was simply the best I have encountered anywhere. Housekeeping, Front Desk, Maintenance and Food Service were all exceptional. The employees went beyond their performance responsibilities to make our experience near perfect.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Dear davidjD5475KA, Thank you for taking the time to post a review of our hotel. Our goal is always to provide you with a memorable stay. It was very nice to read that you found our guest service top notch as this is what we work so hard to achieve. Thank you for recognizing my associates as they take great... More 

Top Contributor
78 reviews 78 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a great room and found this a really nice place (seemed really new) on a cold Chicago winter night. The staff was friendly and they did a great job clearing the parking lot and sidewalks early from snow. I would stay here again definitely.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing us for your recent accommodation needs in the Deer Park area. We are so glad we were able to accommodate you on a snowy night and make you comfortable. I’m most pleased to hear that our staff was able to create a welcoming environment for you. We appreciate you staying with us and are happy you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

First stay and very impressed with quality of service and overall condition of the property. Decent well maintained gym, pool, and dining area. A very good complimentary breakfast with many items to choose from. They also have a reasonably priced convenience store with a very good selection of snacks, beers, wines, ice cream, etc. The tv station selection is also... More 

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TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for taking a moment to let us know about your first stay with us. We are happy that your stay was enjoyable and that the condition of our hotel & facilities lived up to your expectations. Service is certainly an integral element of any experience and we are delighted that our team could assist in making your stay... More 

Rancho Palos Verdes, California
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

We stay here every year during over the holidays and we have always had a good experience. Last time, I had an issue with the pillows seeming cheap, but I'm happy to say everything was great this time, including the pillows. Clean, reasonably priced and a friendly staff.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

You know here at the Hampton Inn & Suites Deer Park, we love when our guests become family! Thank you for returning once again. I’m glad you had no issues with the pillows and were happy with our spotlessly clean facilities and friendly service. We look forward to your continued support of the Hampton Inn & Suites Deer Park and... More 

Portland, United States
1 review
5 of 5 stars Reviewed February 2, 2015

For Hampton inn: Great price, great location, excellent service. Was upgraded to a nice king suite upon arrival. Front desk was kind and helpful. Solid hotel and very good Hampton Inn. Here for a business meeting and meeting space was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

We appreciate you taking the time to share your feedback. It is always great to hear that our guest has enjoyed their stay at the Hampton Inn & Suites Deer Park and your comments about our location, service, as well as, our efficient Front Desk staff were wonderful to read. We are glad you loved your upgraded suite. We look... More 

Illinois
1 review
5 of 5 stars Reviewed February 1, 2015

We live in the area and stayed here about 5 years ago when we had wood floors installed in our home. We couldn't stay at home when the floors were sanded and sealed. Back then it was a brand new hotel and we were very pleased. Well, our kitchen floor was ruined a couple months ago when our refrigerator leaked.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

We are so glad you returned for another stay and that we were able to provide you all with an excellent stay experience with our spacious accommodations, prompt service and in-room amenities. We are happy that our spotless and quiet facilities, comfortable bed, free Wi-Fi service and of course, the variety in breakfast, all contributed to making your stay a... More 

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38 photos of this hotel

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