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Hampton Inn and Suites Chicago Deer Park

2.5 of 5 21660 W. Lake Cook Road, Deer Park, IL 60010
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Certificate of Excellence 2014
Hampton Inn and Suites Chicago Deer Park
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Hampton Inn and Suites Chicago Deer Park
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141 reviews from our community

Traveler rating
    79
    39
    12
    5
    6
See reviews for
50
23
4
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
72 reviews 72 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a great room and found this a really nice place (seemed really new) on a cold Chicago winter night. The staff was friendly and they did a great job clearing the parking lot and sidewalks early from snow. I would stay here again definitely.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing us for your recent accommodation needs in the Deer Park area. We are so glad we were able to accommodate you on a snowy night and make you comfortable. I’m most pleased to hear that our staff was able to create a welcoming environment for you. We appreciate you staying with us and are happy you... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

First stay and very impressed with quality of service and overall condition of the property. Decent well maintained gym, pool, and dining area. A very good complimentary breakfast with many items to choose from. They also have a reasonably priced convenience store with a very good selection of snacks, beers, wines, ice cream, etc. The tv station selection is also... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for taking a moment to let us know about your first stay with us. We are happy that your stay was enjoyable and that the condition of our hotel & facilities lived up to your expectations. Service is certainly an integral element of any experience and we are delighted that our team could assist in making your stay... More 

Rancho Palos Verdes, California
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here every year during over the holidays and we have always had a good experience. Last time, I had an issue with the pillows seeming cheap, but I'm happy to say everything was great this time, including the pillows. Clean, reasonably priced and a friendly staff.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

You know here at the Hampton Inn & Suites Deer Park, we love when our guests become family! Thank you for returning once again. I’m glad you had no issues with the pillows and were happy with our spotlessly clean facilities and friendly service. We look forward to your continued support of the Hampton Inn & Suites Deer Park and... More 

Portland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

For Hampton inn: Great price, great location, excellent service. Was upgraded to a nice king suite upon arrival. Front desk was kind and helpful. Solid hotel and very good Hampton Inn. Here for a business meeting and meeting space was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

We appreciate you taking the time to share your feedback. It is always great to hear that our guest has enjoyed their stay at the Hampton Inn & Suites Deer Park and your comments about our location, service, as well as, our efficient Front Desk staff were wonderful to read. We are glad you loved your upgraded suite. We look... More 

Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We live in the area and stayed here about 5 years ago when we had wood floors installed in our home. We couldn't stay at home when the floors were sanded and sealed. Back then it was a brand new hotel and we were very pleased. Well, our kitchen floor was ruined a couple months ago when our refrigerator leaked.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

We are so glad you returned for another stay and that we were able to provide you all with an excellent stay experience with our spacious accommodations, prompt service and in-room amenities. We are happy that our spotless and quiet facilities, comfortable bed, free Wi-Fi service and of course, the variety in breakfast, all contributed to making your stay a... More 

snapdragon17
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

We recently had our daughter's wedding and had a block of rooms reserved for our guests. The staff and hotel were fantastic. They even created a website for the wedding, really great experience. The cookies when you enter is a nice touch. All wedding guests said the hotel was clean and really nice.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing the Hampton Inn & Suites Deer Park and for allowing us the distinct privilege of hosting your daughter’s special day. I appreciate all your compliments about our hotel, clean facilities and staff, and was happy to hear that you liked the cookies, as well as, the website we created for the wedding. We do host a... More 

Buffalo Grove
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2015

Hotel was clean and comfortable. Close to restaurants and shopping. The pool was perfect for my children and grandchildren. The staff was helpful and informative. They recommended places to eat and local entertainment places to take the kids.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you so much for taking the time to share your thoughts on your recent experience with us! It is fantastic to hear how much you and your family loved your stay and found our hotel comfortable and well-maintained. I’m glad you all were able to enjoy the pool. As you mentioned, we are within minutes to so many restaurants,... More 

Wisconsin
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed for 1 night. The front desk staff was pleasant when I checked into the hotel. I found the room to be very clean. The bed and pillows were comfortable. It was also very quiet which is important. Location is near a lot of stores and restaurants. Would stay there again.

Was this review helpful? Yes 1
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing the Hampton Inn & Suites Deer Park and for sharing your experience with fellow travelers online. I am happy you were welcomed warmly by our front desk associates and that you liked your room, bed and the pillows. We understand how important it is to provide a quiet and relaxing environment for our guests and I... More 

Greenville, United States
1 review
5 of 5 stars Reviewed January 8, 2015

We received great service from all the staff we interacted with at this hotel. They went out of their way to make sure our needs were met. The hotel was clean and quiet. Breakfast included fresh papaya and steak and eggs.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for staying with us recently. Our goal is to make every guest feel as comfortable as possible while being away from home, and I’m proud of my associates for being so attentive to your needs. I’m glad that you found our hotel clean and comfortably quiet, and that the breakfast was to your liking. We value your business... More 

Woodstock, United States
1 review
2 of 5 stars Reviewed December 23, 2014

First time at check in you check me in to a room that was not made up or occupied. second time you give me a room that was not clean. give me my money back.First time at check in you check me in to a room that was not made up or occupied. second time you give me a room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for your comments regarding your recent stay. I was sorry to read that you faced housekeeping issues and were disappointed with the lack of cleanliness in your rooms; please accept my apologies for this. We will have a quick huddle with the housekeeping team to see where we fell short in servicing your room, as we do have... More 

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Additional Information about Hampton Inn and Suites Chicago Deer Park

Address: 21660 W. Lake Cook Road, Deer Park, IL 60010
Phone Number:
Location: United States > Illinois > Lake County > Deer Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Deer Park 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago Deer Park Hotel Deer Park

38 photos of this hotel

Management photos: Courtesy of the property manager

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