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Furneaux Lodge

Endeavour Inlet | Queen Charlotte Sound, 7250, New Zealand
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Furneaux Lodge
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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New Zealand
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at Furneaux Lodge as part of our Queen Charlotte walk, which to his extent makes the lodge a perfect location along the route. That said the property itself is tired and could do with some investment, this is not a cheap option along the route and would have expected a better quality of accommodation for the price paid.... More 

Was this review helpful? Yes 1
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Opinion-noted, Thanks for posting your review. We have a programme of running repairs and upgrades here at Furneaux Lodge - two chalets are being overhauled this winter, the restaurant is receiving an update and we have been consulting with experts on a renovation for the bar. As the guardians of some pretty special buildings and history, we are always... More 

Cork
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We ate and had a couple of drinks here after a long day walking the queen Charlotte track. The food was excellent and well priced considering the lodge is so remote. I would recommend to anyway looking for a wholesome meal after a long day.

Was this review helpful? Yes
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear fugi08, Pleased we could sustain you at the end of your day's walk! Thanks so much for your great comments on our food - much appreciated by all the staff. We hope the rest of your trip went well Steve and the team at Furneaux Lodge More 

Nelson, New Zealand
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 14, 2015

We stayed in a self catering Chalet. Window sill in the shower needs new paint, but apart from that it was great. Great refuge after a wet days tramping from Ship Cove. Bar/Restaurant a great asset. Food great and well priced. Accommodation seems overpriced for standard.

Was this review helpful? Yes 1
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Dee20202, We're very pleased to hear how much you enjoyed sheltering at Furneaux Lodge after your wet walk. Thanks for your kind comments on the accommodation, bar, restaurant and food. The chalets undergo a constant cycle of repairs each winter so we'll make sure we address that window sill this year! Thanks for pointing it out. All of our... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

We arrived at Furneaux Lodge after our first day of mountain biking Queen Charlotte's track. We checked into one of the Studio rooms overlooking the water and returned to the main lodge for a drink. One of the staff members had moved a table to a corner of the verandah so we were able to enjoy the last of the... More 

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FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Donna R, Thank you very much for your fantastic review of your stay at Furneaux Lodge. Great to hear your comments about our friendly service (much appreciated by all the staff, particularly Sandie), our beautiful location, our delicious food and our peaceful waterfront accommodation. Pleased you enjoyed your packed lunch so much! Steve and the team at Furneaux Lodge More 

Diss, United Kingdom
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 28, 2015

Fortunately we only visited for about an hour, waiting for the water taxi after walking from Ship Cove. The toilets were dirty and overall the place was very run down, which is a shame because it is in a beautiful location.

Was this review helpful? Yes
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear APDC2014, How disappointing to hear about your impression of Furneaux Lodge. We have a lot of history here, of which we're very proud, and historic buildings which are undergoing a constant renovation programme, as well as a huge range of accommodation options from waterfront suites to hikers' cabins to chalets for families. We would hope to show you more... More 

Wellington, New Zealand
1 review
1 of 5 stars Reviewed April 22, 2015

Please don't make the same mistake I did and stay here. If you want to stay in the Sounds I strongly recommend Portage or Punga Cove over Furneaux. The service was far below what I would expect: massive delays when dining, unwelcoming and unhelpful, surly staff, including the manager, and the standard of accommodation was extremely poor. The 'excuse' that... More 

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FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Samothing, We are extremely disappointed about your experience at Furneaux lodge. We know we ahve something very special here which we love to share with our guests and that many guests love it too. We realise this clearly wasn't your experience. We acknowledge that there were things that could have and should have been handled better at the time... More 

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Gold Coast, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 16, 2015

We recently stayed here as part of a 10 day trip to NZ. There were 7 in our group (4 adults and 3 children) and I had booked for 1 night in a 2 bedroom chalet and one of the suites to accommodate all of us. Our stay here was the absolute low light of our trip, and unbeleivably disappointing!... More 

Was this review helpful? Yes 3
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear mrsmac756, We are so sorry to hear about your disappointing experience at Furneaux Lodge. We are very proud of our picturesque location, our history and our historic buildings and we wish to welcome each and every guest to enjoy this paradise with us. A large part of the charm here at Furneaux is the remote location with no road... More 

Christchurch, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

We recently stayed for 3 nights at this lodge in a 2 bedroom cabin. Upon our arrival we discovered a decomposing mouse in the kitchen cupboard - it had obviously been there for some time. (The staff were obliging and dealt with it quickly.) Though the beds were extremely comfortable and fresh linen given daily, we were very disappointed with... More 

Was this review helpful? Yes 1
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Jill M, Thank you for staying at Furneaux Lodge. We're very sorry to hear your experience didn't live up to your expectations in every aspect but we appreciate your understanding of the challenges faced by our location. Clearly this doesn't excuse some of the issues you came across and we can't apologise enough for that. We do have a... More 

Brisbane, Australia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed here for one night while trekking the QC. Accomodation was comfortable in one of the chalets. Restaurant food was delicious with plentiful servings. Beer was cold and refreshing after a tiring trek. Furneaux is a pretty setting, nice outlook and accesible by water taxi as well. Staff were friendly and helpful. We enjoyed our stay here.

Was this review helpful? Yes
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear Iankaboy, Thanks very much for choosing Furneaux Lodge and for taking the time to post your positive feedback. Great to hear you enjoyed your stay in one of our chalets as well as your comments about the restaurant, staff and service. We think our setting is pretty special and we always enjoy guests' reaction to it. Thanks again, Steve... More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 25, 2015

We were taken by water taxi to the jetty at Ship Cove, the end of the Queen Charlotte Track in the South Island in New Zealand, and walked on well groomed pathways through verdant forests (15 k.) to Furneaux Lodge. Our luggage had already been delivered there by Cougar Line Water Taxi and deposited in our room. There are several... More 

Was this review helpful? Yes 1
FurneauxL, General Manager at Furneaux Lodge, responded to this review

Dear jkp p, Thank you very much for staying at Furneaux Lodge, and for posting your great feedback. We do have a range of different accommodation to suit different requirements and budgets. We're pleased you enjoyed your stay in one of our waterfront suites. We think they're pretty special - pleased to hear you do too. The native forest around... More 

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