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The Grande Suites

Ramon Kaimo St., P6 San Juan, Surigao City, Mindanao 8400, Philippines
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1 room 1 guest
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16 Reviews from our TripAdvisor Community

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Traveler rating
    7
    3
    3
    3
    0
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2
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2
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Mar-May only
    (5)
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Sacramento, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We chose to stay at Grande Suites upon arrival when their driver solicited us at the airport. Based upon our experience we also stayed there our final two nights. The driver and staff were excellent and accommodating. The Hotel is on a quiet residential street - with trikes into town running on a side street a half block away. The... More 

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1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

My fiance and I we love the place because it's so clean. And the staff there nice and there welcome u with a smile and there very helpful .The food taste delicious ,and like the live band that they sing a love song for us . The view so good

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Australia
Level Contributor
90 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed January 12, 2015

The hotel van met me at the airport and whisked me away to their little paradise. Checkin process was standard Philippines checkin (a little tedious) but friendly. The staff helped with my bags to my room and checked that everything was in order. I found the room to be clean and tidy. Bathroom was nice, small but nice. Bed and... More 

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Surigao City, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 19, 2013

Wonderful food (we had dinners and breakfasts included) and specially dinners were simply splendid. Very helpful and friendly personnel, very clean and nice rooms, fast internet, offers to massage service. Great view from top roof restaurant. Stayed two nights enjoyed them very much.

Was this review helpful? Yes 4
Southern Finland, Finland
Level Contributor
159 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed October 30, 2013

Hotel is really clean and service almost over attentive. But complimentary dinner did not impress us at all,.somehow just small extra which we passed later. Dinner restaurant was above the garage and windows only 1 way to the sandy road. Why,..breakfast restaurant on the 4th floor got so nice views with stylish deco but it was kept closed all evening... More 

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Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 28, 2013

The hotel is ok, rooms are clean.They do offer free breakfast, dinner and the rates are reasonable. From the name of the hotel itself, I was expecting it to be a 5-star hotel, it's more like an average, cheap, clean motel ... Also, the staff seems to be new, from the front desk to the servers, they seem to lack... More 

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somwhere
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 25, 2013

from my bro, they have a very nice and welcoming guard, the problem is when you enter to the front desk the assigned staff "Z" are not good because she don't even smile for you to fell that you are very welcomed, yes she say good morning ma'am BUT YOU CAN'T FEEL the GOOD MORNING to their faces they just... More 

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Stockholm, Sweden
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 21, 2013

We stayed more than a week in the Grande Suites , got a very clean and large room in the second floor. they give free breakfast and dinner, but the food is cold even the coffe, there were 3 personnels during breakfast who just talking and not bothered to check up their food, The problem is the staff, apparently they... More 

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Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

We arrived in Surigao by plane from Manila. Reserved 2 rooms thru online. We are welcomed by the grande shuttle, gave us cold bottled water which is a relief because of the hot weather. Very courteous service from their staffs. we arrived a few minutes to the hotel and was surprised by the hotel artistic ambiance and structure. Very elegant... More 

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Cebu
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2013

We ended up having to stay one night in Surigao since we missed our ferry to Siargao. The service is excellent, with the staff being super accommodating with what ever you need. The rooms are nice except it has a really strong ammonia smell (or whatever they use to clean the toilets), that stink up the room. Don't worry the... More 

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