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Ramon Kaimo St., P6 San Juan, Surigao City, Mindanao 8400, Philippines
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The Grande Suites
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Ranked #4 of 12 Surigao City B&B and Inns
A recent review
5 of 5 stars Reviewed January 12, 2015
YingYang66 Australia
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14 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
80 reviews 80 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 12, 2015

The hotel van met me at the airport and whisked me away to their little paradise. Checkin process was standard Philippines checkin (a little tedious) but friendly. The staff helped with my bags to my room and checked that everything was in order. I found the room to be clean and tidy. Bathroom was nice, small but nice. Bed and... More 

Was this review helpful? Yes 2
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Surigao City, Philippines
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 19, 2013

Wonderful food (we had dinners and breakfasts included) and specially dinners were simply splendid. Very helpful and friendly personnel, very clean and nice rooms, fast internet, offers to massage service. Great view from top roof restaurant. Stayed two nights enjoyed them very much.

Was this review helpful? Yes 3
Southern Finland, Finland
Top Contributor
134 reviews 134 reviews
69 hotel reviews
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed October 30, 2013

Hotel is really clean and service almost over attentive. But complimentary dinner did not impress us at all,.somehow just small extra which we passed later. Dinner restaurant was above the garage and windows only 1 way to the sandy road. Why,..breakfast restaurant on the 4th floor got so nice views with stylish deco but it was kept closed all evening... More 

Was this review helpful? Yes 4
Manila, Philippines
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 28, 2013

The hotel is ok, rooms are clean.They do offer free breakfast, dinner and the rates are reasonable. From the name of the hotel itself, I was expecting it to be a 5-star hotel, it's more like an average, cheap, clean motel ... Also, the staff seems to be new, from the front desk to the servers, they seem to lack... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 25, 2013

from my bro, they have a very nice and welcoming guard, the problem is when you enter to the front desk the assigned staff "Z" are not good because she don't even smile for you to fell that you are very welcomed, yes she say good morning ma'am BUT YOU CAN'T FEEL the GOOD MORNING to their faces they just... More 

Was this review helpful? Yes 4
Stockholm, Sweden
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 21, 2013

We stayed more than a week in the Grande Suites , got a very clean and large room in the second floor. they give free breakfast and dinner, but the food is cold even the coffe, there were 3 personnels during breakfast who just talking and not bothered to check up their food, The problem is the staff, apparently they... More 

Was this review helpful? Yes 4
Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

We arrived in Surigao by plane from Manila. Reserved 2 rooms thru online. We are welcomed by the grande shuttle, gave us cold bottled water which is a relief because of the hot weather. Very courteous service from their staffs. we arrived a few minutes to the hotel and was surprised by the hotel artistic ambiance and structure. Very elegant... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2013

We ended up having to stay one night in Surigao since we missed our ferry to Siargao. The service is excellent, with the staff being super accommodating with what ever you need. The rooms are nice except it has a really strong ammonia smell (or whatever they use to clean the toilets), that stink up the room. Don't worry the... More 

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Butuan City, Butuan, Philippines
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 16, 2013

I travel to surigao for buiness weekly and have stayed here quite a number of times. My favorite thing about it is the 4th floor area where they serve breakfast as a lovely view of the sea and mountains. Their food is good and their staff, very courteous. The cons would be the location, it is a bit far from... More 

Was this review helpful? Yes 4
Newquay, England, United Kingdom
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 16, 2013

We decided to stay in the Grande Suites primarily due to the free transfers as we only had 1 night in Surigao. After staying there we could easily have stayed longer. The small touches really made the difference, the ice-cold water provided free of charge on pick-up from the airport, the driver was really friendly and welcoming. The hotel itself... More 

Was this review helpful? Yes 1
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Additional Information about The Grande Suites

Address: Ramon Kaimo St., P6 San Juan, Surigao City, Mindanao 8400, Philippines
Location: Philippines > Mindanao > Surigao del Norte Province > Surigao City
Price Range (Based on Average Rates): $
Number of rooms: 15
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