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The Grande Suites

Ramon Kaimo St., P6 San Juan, Surigao City, Mindanao 8400, Philippines
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The Grande Suites
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15 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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    (15)
  • Mar-May only
    (5)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (3)
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1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

My fiance and I we love the place because it's so clean. And the staff there nice and there welcome u with a smile and there very helpful .The food taste delicious ,and like the live band that they sing a love song for us . The view so good

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Australia
Level Contributor
90 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed January 12, 2015

The hotel van met me at the airport and whisked me away to their little paradise. Checkin process was standard Philippines checkin (a little tedious) but friendly. The staff helped with my bags to my room and checked that everything was in order. I found the room to be clean and tidy. Bathroom was nice, small but nice. Bed and... More 

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Surigao City, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 19, 2013

Wonderful food (we had dinners and breakfasts included) and specially dinners were simply splendid. Very helpful and friendly personnel, very clean and nice rooms, fast internet, offers to massage service. Great view from top roof restaurant. Stayed two nights enjoyed them very much.

Was this review helpful? Yes 3
Southern Finland, Finland
Level Contributor
157 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed October 30, 2013

Hotel is really clean and service almost over attentive. But complimentary dinner did not impress us at all,.somehow just small extra which we passed later. Dinner restaurant was above the garage and windows only 1 way to the sandy road. Why,..breakfast restaurant on the 4th floor got so nice views with stylish deco but it was kept closed all evening... More 

Was this review helpful? Yes 4
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 28, 2013

The hotel is ok, rooms are clean.They do offer free breakfast, dinner and the rates are reasonable. From the name of the hotel itself, I was expecting it to be a 5-star hotel, it's more like an average, cheap, clean motel ... Also, the staff seems to be new, from the front desk to the servers, they seem to lack... More 

Was this review helpful? Yes 5
somwhere
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 25, 2013

from my bro, they have a very nice and welcoming guard, the problem is when you enter to the front desk the assigned staff "Z" are not good because she don't even smile for you to fell that you are very welcomed, yes she say good morning ma'am BUT YOU CAN'T FEEL the GOOD MORNING to their faces they just... More 

Was this review helpful? Yes 4
Stockholm, Sweden
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 21, 2013

We stayed more than a week in the Grande Suites , got a very clean and large room in the second floor. they give free breakfast and dinner, but the food is cold even the coffe, there were 3 personnels during breakfast who just talking and not bothered to check up their food, The problem is the staff, apparently they... More 

Was this review helpful? Yes 4
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

We arrived in Surigao by plane from Manila. Reserved 2 rooms thru online. We are welcomed by the grande shuttle, gave us cold bottled water which is a relief because of the hot weather. Very courteous service from their staffs. we arrived a few minutes to the hotel and was surprised by the hotel artistic ambiance and structure. Very elegant... More 

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Cebu
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2013

We ended up having to stay one night in Surigao since we missed our ferry to Siargao. The service is excellent, with the staff being super accommodating with what ever you need. The rooms are nice except it has a really strong ammonia smell (or whatever they use to clean the toilets), that stink up the room. Don't worry the... More 

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Butuan City, Butuan, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 16, 2013

I travel to surigao for buiness weekly and have stayed here quite a number of times. My favorite thing about it is the 4th floor area where they serve breakfast as a lovely view of the sea and mountains. Their food is good and their staff, very courteous. The cons would be the location, it is a bit far from... More 

Was this review helpful? Yes 4
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