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Philippine Gateway Hotel

National Highway, Surigao City, Mindanao 8400, Philippines
Hotel amenities
1 room 1 adult
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39 Reviews from our TripAdvisor Community

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Manila, Philippines
Level Contributor
11 reviews
5 hotel reviews
3 of 5 stars Reviewed January 8, 2016

I would rate this as a 3 star hotel max. I believe the hotel is undergoing major renovation hence the additional outside wall, the lifts are being installed at the time we were there. When we arrived there was no hot water in the shower, table lamp and remote control for the TV did not work, but the maintenance people... More 

Helpful?
Thank SJoh44
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

Gateway Hotel is under renovation, but still there are lots of rooms to stayed... rooms are big and wide... but no free bottled water coz most of hotels i stayed there are 2 bottled water free in accomodation. Staffs were friendly and accomodating... good that they have swimming pool... wifi in the lobby is good, but in respective rooms you... More 

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Thank Joy Ann Mabini J
Makati, Philippines
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed August 22, 2015 via mobile

Just good. No elevator. It's a hassle. I won't book this hotel for a family vacation. I was booked because it's for business dealing so I had no choice. Foods are just Ok a bit expensive. Not really worth it for the amount you pay. Rooms are clean but it's just OK nothing special on it. The only concern is... More 

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1 Thank Vince121107

Travelers are raving about these Surigao City hotels

Oslo, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 18, 2015

We booked an executive room but got really disappointed. Nothing about the room felt executive, it was less than okay. We got an old room, uncleaned carpet floor (bottle caps under the bed the two nights we've stayed there!!), small ants were crawling on the table and the bathroom was old with ants crawling as well. I did complain and... More 

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4 Thank N0emie_05
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 16, 2015 via mobile

We ate there for lunch, they recommended a menu set good for one and when the food were served it was not good for one, good for half only, small servings for an expensive price, their so-called "gateway chicken" is a gateway to hell, very plain and very dry, Fastfoods have even better chickens. Food portions are so small. Ok... More 

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1 Thank Video S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 19, 2015 via mobile

With friends who had their wedding reception there and the rooms really smelled. The toilets needed a good clean. The hotel is under refurbishment and looks a mess from the outside. The room where wedding reception was held was nice.

Helpful?
Thank Carol B
philippinen
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 10, 2015

During booking they told us that there is a renovation but will be finish in May. renovation would be very necessary - but nothing. Only building extension in construction. Our room was worn-out and needs urgently renovation. The water was warm, but not hot. The aircons switched off several time (without timer) and we had to go up always to... More 

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Thank travelmouse_13
Manila, Philippines
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 6, 2015

Our family stayed here overnight. We find the hotel average but the rate for our room back then was also average, so I guess we were getting what we paid for. What we really appreciated during our stay was the friendly staff in the dining area.

Helpful?
1 Thank JenAspacio
Cebu City, Philippines
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 30, 2014

This is just an average hotel to start with. The foos and rooms are nothing but very plain and ordinary. I foubd the mattress in my room to be very dusty, The outdoor pool however just made me like WOW. The function room near the pool is hard to access because it was raining when we had a meeting there.... More 

Helpful?
Thank ykes
Lapu Lapu, Philippines
Level Contributor
170 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
2 of 5 stars Reviewed August 25, 2014

Why invest in a hotel, and then employ third rate people ? I don't understand it, and they are aware that their reputation is in tatters ! We arrived and told them specifically that we wanted a room with a double bed. They offered me a promo room on the 3rd floor ( no lift ) so we walked up... More 

Helpful?
2 Thank Ashley K
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