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Puaikura Reef Lodges

Certificate of Excellence
Hotel website
P o Box 922 | Kavera, Arorangi 00000, Cook Islands
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40% off room rate
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Puaikura Reef Lodges
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Puaikura Reef Lodges
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159 reviews from our community

Traveler rating
    71
    58
    15
    11
    4
See reviews for
45
70
7
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tauranga, New Zealand
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

run down, people getting cut by tiles in the pool, heaps does not work, toilets are shocking, transfers don't turn up,wifi is crap,new owner is a shocker and needs some people skills she lets her awesome staff down.

Was this review helpful? Yes 3
Patz02, Owner at Puaikura Reef Lodges, responded to this review

Thank you for taking the time to share your impressions of Puaikura Reef Lodge. Having taken over the property at the beginning of March I would agree that there are areas that could be improved and thank you for highlighting specific areas you feel need attention. Our maintenance program has begun as has the upgrade of all 12 rooms. It... More 

Auckland, New Zealand
Top Contributor
189 reviews 189 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 4, 2014

Upon arrived we were greeted in our room by several displays of flowers, which was very nice. Our room was nice and clean and only a few steps away from the pool, and the beach was just across the road. The staff were very friendly and helpful, we had our towels changed several times during our stay. We noticed in... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

My partner and I spend 4 days in this great little Resort. In September it was pretty quite, you basically had the pool to yourself If you arrive after hours you can call the friendly hotel staff and they will arrange access to your room. The staff was also very helpful in arranging scooters, airport drop off and assisting with... More 

Was this review helpful? Yes 4
Lower Hutt, New Zealand
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 31, 2014

This was our second stay here - we love the relaxed atmosphere of this "resort", it's very small with only 13 rooms so there is very little noise or completion for the pool or bbq. The staff are very friendly - Lotu and Rangi go out of their way to help in any way. The local cat Rio was also... More 

Was this review helpful? Yes 2
New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

We stayed at puaikura for 5days, staff were friendly and helpful. Room was good, spacious and clean. my family and I were very pleased and hope to return. Because it is smaller than the large hotels and motels, we got to know the staff on first name basis and they helped us a lot. Pool very close to rooms, which... More 

Was this review helpful? Yes 4
Blenheim, Marlborough, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 13, 2014

we stayed at the aroa bungalow, which housed all six of us comfortably. We were 50 mt from a fantastic beach.. Although the furniture could do with a little t.l.c ,but this is a fantastic option for a big families because you need a bit of space and privacy.

Was this review helpful? Yes 2
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 8, 2014

Our room was at the end of the block right beside the main road so you could hear the road noise all night long. The linen did not get changed one day and when we asked for clean linen at the office it did not arrive. Mosquito screens were old and somewhat broken.

Was this review helpful? Yes 3
Auckland, Auckland, New Zealand
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 28, 2014

We are a family of 4 that arrived in Rarotonga with no expectations, just a family on a much anticipated holiday. After our flight got cancelled and rescheduled in NZ (take note: pay that bit extra to fly Air NZ, never again Virgin Australia) we finally arrived, albeit a day later than we had paid. We were greated by a... More 

Was this review helpful? Yes 7
Wellington
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 23, 2014 via mobile

Just spent 10 days at Aorangi beachfront bungalow, although it is in need of some maintenance work and definitely a sign at the front entrance (would never find it in the dark) it's a great place with plenty of room and all the accessories needed. Great place for a group or family to stay.

Was this review helpful? Yes
Christchurch, New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 22, 2014

The greeting at the airport was awesome , friendly driver and beautiful lei, but that's as good as it gets. The resort is very dated with little money going into upkeep. Our room had a sagging roof in the kitchen with water damage and in the pantry a large hole in roof that dropped disgusting smelling powder from roof every... More 

Was this review helpful? Yes 2
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