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Esperanza Mansion

3456 Route 54A, Bluff Point, NY 14478
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Esperanza Mansion
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Ranked #1 of 1 Hotels in Bluff Point
A recent review
4 of 5 stars reviewed 2 weeks ago
cwspunky39 philadelphia
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145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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philadelphia
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Mansion for 3 days and 2 nights for a family wedding in early March 2015. We had a ball. We basically took over the place. The food at the wedding was wonderful. They did a beautiful job of decorating and the wedding went off without a hitch. The staff was very accommodating...even when it was after... More 

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new york
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

We decided to go to Esperanza for Valentines Dinner for our 30th anniversary . We were very very disappointed with the quality of the food, presentation, and the dining experience. There was a comedy program going on in the other room. We're greeted by our server who was very nice, the salad was good but way over priced 12.00 for... More 

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Pittsford, New York
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 17, 2014

We love Keuka Lake and looked forward to staying at Esperanza. We have stayed both in the Mansion (bridal suite) and adjacent Inn in the past. This time we returned and stayed in the adjacent inn and agree with many of the recent reviews. The rooms need to be updated. They are basic, almost lake cottage, rooms. The TVs are... More 

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Fords, New Jersey
Top Contributor
72 reviews 72 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 27, 2014

I was really apprehensive about staying here because of all the negative reviews, but it really is not as bad as the reviews lead you to believe. The room was clean and didn't smell like anything but clean. We stayed in the inn and the decor was pleasant and there was a nice view from our second floor room. The... More 

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Lititz, Pennsylvania
Top Contributor
107 reviews 107 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed October 20, 2014

My wife and I recently visited the area and stayed in one of the Inn rooms which are next to the mansion. The Inn rooms are nothing fancy and are substandard in my opinion. Our dimly lit room included only one wooden chair, an old TV (not a flat screen), a well used bedspread, outdoor/heavy use carpeting, an old uncomfortable... More 

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Allentown PA
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 12, 2014

Our room was extremely basic. We did not even have a dresser to put our clothes in. The matress needed to be replaced. It smelled stale. The shower ran out of hot water quite quickly. We could have stayed at the Best Western for much less and had a better room.

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Stow, Ohio
Top Contributor
52 reviews 52 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 7, 2014

Stayed over the holiday weekend. The place was dated and need some updating, however the service was fantastic. We even had a fantastic late night desert downstairs. Our room was clean & quiet, and in the morning we enjoyed the complimentary continental breakfast. If there was new carpet, new mattress, & and a new TV, this would be five stars.

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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 7, 2014

This is the type of place you buy a postcard from. The food was phenomenal and everyone was so friendly. The rooms are older but that is also kind of the entire point of the mansion. Not really sure how you could expect anything else. If you want timeless charm and a spectacular view the Esperanza is the place for... More 

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Rochester, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

Amazing!!! If you want to travel back to an endless moment in time, it's the Esperanza Mansion. The inside halls were wide and elegant.The balcony was stunning for everyone to enjoy. We stayed on the second floor of the mansion. The room was clean with central air. The decor was that of the Victorian era. I felt like a queen... More 

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Frankenmuth, Michigan
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 20, 2014

I was at a wedding reception here in August 2014.. The staff was too small and service was slow. The food was good but service made it less than good. The most disturbing and dangerous was the security staff of two huge thugs. They were in there 20`s and carried a 38 caliper 45 or caliper guns on their hips... More 

Was this review helpful? Yes 4
Tammy H, General Manager at Esperanza Mansion, responded to this review

We at the Esperanza Mansion are very sorry if the security bothered you. Unfortunately we have had to many situations where it was completely necessary to have security on property. We do employ security from the Steuben County Sheriffs Dept! It is also required that they wear a shirt with the NYS Sheriffs Association on them. The night in question... More 

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