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Hotel Novotel Moscow Sheremetyevo Airport

Mezhdunarodnoye shosse | Sheremetyevo-2 Aeroport, 3, Khimki 141400, Russia
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Hotel Novotel Moscow Sheremetyevo Airport
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Hotel Novotel Moscow Sheremetyevo Airport
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699 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dunfermline, United Kingdom
Top Contributor
87 reviews 87 reviews
53 hotel reviews
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have been using this hotel for the last 4 years on a monthly basis, and it has just undergone a total refurbishment of the rooms in the last year. WIFI in rooms is very patchy. Food is ok but until the ruble devalued a bit expensive. Very close to airport, only a 5 minute walk from Terminal E, about... More 

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Kanpur, India
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

its really a nice property with building all around and the restaurant in the middle and glass ceiling and creating a overall nice feeling . the staff is really nice and helpfull and you can get your boarding pass for Aeroflot flight at the hotel itself and the staff was really friendly.

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you for visiting Novotel Sheremetyevo Airport hotel and leaving a positive feedback about our property! Also please accept our special thanks for your kind words regarding the staff of the hotel. Such reviews as yours gives us inspiration to bring the quality of service to yet even higher standards. We will be sincerely happy to welcome you... More 

Tunbridge Wells
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Close to the airport building, quick check-in, decent rooms. Food and bar well stocked and service good. Able to check-in for Aeroflot flights in the lobby. Good wifi included in the rate. Not much to do around the hotel but the airport has other eating and drinking places and the shuttle is free. Also, it is possible to rent a... More 

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you for choosing Novotel Sheremetyevo Airport hotel and submitting a review on Tripadvisor. Please accept our special thanks for your kind comments regarding our property, in-room amenities and quality of service. It would be a pleasure for us to welcome you again at our hotel! Regards, Maxim Petrov General Manager More 

Miami Beach, Florida
Top Contributor
136 reviews 136 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

The worst hotel I stayed in Moscow but I guess this is airport hotel Sad not romantic at all and boring as you cannot imagine Rooms are sad and employees Rude! For the price we Could expect better and feel more home like in accord chain hotel around the word !

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you for staying in Novotel Sheremetyevo Airport hotel and posting a constructive feedback on Tripadvisor. Please accept our deepest apology for any inconvenience caused during your stay as well as for the impression of inhospitable behavior of any of our colleagues. Kindness and politeness is very important for us and we will do our best to prevent... More 

Astoria, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I from the US needed an overnight stopover in Russia without a visa and we were nervous about getting there and not doing something correctly in advance for our hotel stay. Maria in reservations was great in communicating with me all that I needed to do and the details of the room for my family. My multiple... More 

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you so much for your warm and positive words about Novotel Sheremetyevo Airport hotel. I am very pleased to share your review with my colleagues. Your appreciation of us is the highest praise and the purpose of our ongoing efforts. We will be very happy to welcome you back on your next trip! Regards, Maxim Petrov General... More 

St. Petersburg, Russia
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at night, cause our flight to Prague was delayed. Very nice, clean and comfy hotel for reasonable price. Staff was friendly. Breakfast was also good. I recommend to all travelers to stay in this hotel over night.

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you very much for such a positive feedback. I am so glad that you admired all the services and had a nice, comfortable stay in Novotel Sheremetyevo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied... More 

New Delhi, India
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i have stayed here in this hotel for a night, the rooms are actually family rooms too huge. stay is comfortable, food is nice. the hospitality by the hotel staff is very warm. rooms were very cosy as it was -12 deg outside.

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest, Thank you for choosing Novotel Sheremetyevo Airport hotel and giving such a nice comment! I’m very glad that you appreciated our rooms, food and staff. It is a great pleasure for us to realize that we made your stay as nice as possible. We will be happy to see you again in our hotel! Regards, Maxim Petrov General... More 

Ashburn, Virginia
Top Contributor
88 reviews 88 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel to avoid early morning traffic for a 10 am flight. Located right outside of Aeroexpress entrance, it is very close to Terminal E of SVO. Overall impression -- good, no frills hotel, good price, exactly what I expect from Novotel chain in general. Staff is young, efficient and friendly. There is a bar and a restaurant... More 

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest, Thank you very much for your positive comments regarding your stay in Novotel Sheremetyevo Airport. We try to follow the standards of Novotel group and provide our guests with perfect conditions for rest. I will share your comments with hotel staff, I am sure that they will be pleased to know your opinion. We look forward to welcoming... More 

Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at the novotel in the center of moscow and upon my return from Belgorod this time I decided to stay at this novotel because of the close location to the SVO airport as my plane was departing from SVO. While the service was great I think the bathrooms should be upgraded.

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NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest, Thank you for providing us with feedback of your stay. I am pleased to hear that the service of the team was highly welcoming. What for the hotel conveniences, we have opened new restaurant and reception zone not long ago. We try to renew the rooms of the hotel. I hope that you allow us another opportunity when... More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

Though in general a fan of Accor group hotels and also loyal member, this Novotel is not to be recommended at all. I was staying on the fifth floor, airco in the room was not functioning, the bed was absolutely terrible, old and uncomfortable. Wifi in the room impossible to get connected. The room is totally overpriced, outdated and beyond... More 

Was this review helpful? Yes 1
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