We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Novotel Moscow Sheremetyevo Airport

#3 of 11 Hotels in Khimki
Certificate of Excellence
Mezhdunarodnoye shosse | Sheremetyevo-2 Aeroport, 3, Khimki 141400, Russia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Novotel Moscow Sheremetyevo Airport
Professional photos View all
Browse nearby
Hotel Novotel Moscow Sheremetyevo Airport
Add Photo Write a Review

773 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    233
    289
    132
    70
    49
See reviews for
107
101
142
346
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (773)
  • Mar-May only
    (193)
  • Jun-Aug only
    (192)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (201)
All months
Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A pity BA does not fly direct to this airport any more however this is a really practical base for doing business in Zelenograd and can be only 45 minutes from Demodedovo. Hotel staff are generally helpful and the quality continues to improve (my third year here). Wifi is reliable and décor is good too.

Was this review helpful? Yes
Basel, Switzerland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I am currently staying at the Novotel Sheremetyevo Moscow. Reason is a business trip. I enjoy my stay. Rooms are quite big, offer all common standards. Room is clean, my flooding shower was exchanged in due time, Staff is very friendly and helpful. I work for IKEA so I really enjoy the costfree shuttle services to and from Khimki Busienss... More 

Was this review helpful? Yes
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. It is a great pleasure for us to learn that you enjoyed your stay at our hotel. Please, accept our special thanks for all positive comments regarding our rooms, location of the hotel and transport services. Also we would like to thank you for your kind... More 

Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Passengers transiting in Moscow should note that Aeroflot has decided not to provide transportation for visa-free lengthy stop overs. The policy was changed some four weeks ago, but either Novotel did not get the message or they purposely lied to get me to reserve a room there. Three days before I left the staff at Novotel returned my email ensuring... More 

Was this review helpful? Yes
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. We apologize for the inconveniences you have had during your stay at the hotel. But we would like to mention that due to Russian migration law people with no Russian visa can’t be on the territory of Russian Federation. And our hotel is one of few hotels... More 

Hong Kong, China
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After leaving Barcelona by Aeroflot, we had a good 21 hours in Moscow. We had no problem in getting on the shuttle bus upon arrival. The reception was friendly and paid attention to details. The room was spacious and clean. They also had a big office to keep baggage for the guests who would like to have a brief visit... More 

Was this review helpful? Yes
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you very much for staying at “Novotel Sheremetyevo Airport” and leaving a positive feedback on TripAdvisor.com. We are glad to find out that you enjoyed your stay with us. Please, accept our special thanks for regarding the staff of the reception. Such comments as yours inspire us to work with even better enthusiasm and passion! We sincerely... More 

Hauula, Hawaii
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I contacted the hotel before arrival to make sure that I didn't need a Russian visa to stay at the hotel for a layover and was assured that it was no problem. However, the terminal that I flew into had no exit. I called the hotel several times to ask how I was to exit this terminal and the agent... More 

Was this review helpful? Yes 1
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. Our hotel is one of a few hotels which has an opportunity to accommodate no Russian visa passengers and due to Russian migration law we have a special zone for these people. Upon your arrival you need address to a representative of Aeroflot company at the airport... More 

Hong Kong
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there for one night for transit via Moscow airport. The hotel located very close to the airport, they offer free shuttle bus between airport and the hotel every 20 mins. The room and bed are comfortable. Even I didn't travel to the city, but I did enjoy Russian cuisine in the hotel restaurant. As a hotel for transit,... More 

Was this review helpful? Yes
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. It is great pleasure for us to learn that you were impressed by hotel’s location and comfort in the rooms. We sincerely thank you for all the positive moments mentioned in your review. Please, accept our special thanks for your comments regarding the menu in the... More 

Nairn, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel has to rank up there with the best especially when you take value for money into account. Rooms are clean and the toiletries supplied are so good you can leave your soap bag in your suitcase. The breakfast choices are extensive and cater for all tastes, and served from 5 till 10.

Was this review helpful? Yes
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for staying at «Novotel Sheremetyevo Airport» and leaving such a positive feedback. Also please accept our special thanks for your kind words regarding hotel, rooms and breakfast. We are happy to find out that you enjoyed your stay with us. We always try to follow the standards of Novotel group and provide our guests with perfect... More 

INCEHON
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 1, 2015

When I chk-in, staff was very unkind. Room and bathroom was very dirty. Anyway, I wil not stay this hotel again. It's necceary to improve about service. All customers think that service is very important.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. Guests’ comments are very important for us because it helps us to improve higher level of service. I would like also to assure you that we will organize additional trainings for our staff on kindness, friendliness and professionalism. Hopefully you would give us another visit on your... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

I had booked this hotel partly with points on the Accor website, and have a confirmation email on the booking. When I was checking in, the receptionist told me that I was not registered as having used my points. Most amazingly, he told me that if I was going to use my points, I should rebook my stay, wait 15... More 

Was this review helpful? Yes 1
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear guest! Thank you for taking the time to tell us about your experience at the «Novotel Sheremetyevo Airport». Please, accept our apologies for inconveniences which you had upon your arrival. I want to assure your that in is not normal for us and we will organize an additional training for our reception staff on hospitality, kindness and professionalism. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (231)
Viewed
Room/suite (80)
Viewed
Bathroom (29)
Viewed
View from room (20)
Viewed
Hotel & grounds (33)
Viewed
Dining (9)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (15)
Viewed
Dining (6)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay