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Swiss Diamond Hotel Lugano

Certificate of Excellence
Riva Lago Olivella, Vico Morcote 6921, Switzerland
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1 room 1 adult
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Swiss Diamond Hotel Lugano
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221 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I came here for a short 2 day trip. He was on business for a short time and I accompanied him to see this beautiful place. The hotel staff are amazing here. We were picked up from Lugano airport for free by a wonderful driver, in a wonderful Mercedes car, and there are daily shuttles to Lugano... More 

Helpful?
Thank LFlo09
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Very nice hotel with stunning view of the lake and the mountains. Rooms are of good size ( we booked 3 rooms, one was very spacious with large bathroom and a jacuzzi ). Complementary water bottles. The gym is overlooking the lake . The panorama restaurant is a "don't miss". Rich breakfast with extremely friendly staff who went too far... More 

Helpful?
Thank nunsisland
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

New York City, New York
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 21, 2015

This is the one. Right out of town, the staff immediately make you feel like the most important guest. The room overlooking the lake was stunning. Bar and restaurant equally wonderful. Never going to stay anywhere else in Lugano; can't be beat.

Helpful?
Thank pbesman
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope to welcome you back in the next future to Swiss Diamond... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 20, 2015 via mobile

It's my seventh time at the Swiss Diamond and there's a reason for it. The Hotel is beautiful, clean and modern. The view is breathtaking. Bar and restaurant are top notch and the staff is incredibly professional, helpful and friendly. The shuttle service will take you to Lugano without having to figure out where to park. The Swiss Diamond is... More 

Helpful?
Thank Alessandro P
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015

Beautiful hotel, rooms with balcony overlooking the lake. Excellent service. Lovely Spa. I found the drinks at the bar a bit overpriced. The one meal we had in the bar wasn't great, and also a bit overpriced. Otherwise a fabulous stay. Hotel is in an excellent location. Close enough to Lugano to to easily drive in, but far enough away... More 

Helpful?
Thank saulG G
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Spent one night there on a business trip! The hotel couldn't be closer to the lake. Although located nect to a noisy road, the hotel is calm and the rooms are not too noisy. Very comfortable rooms, with a great bed, the decor and atmosphere is very Belle-Epoque. Hotel has indoor and outdoor swimming pools as well as a gym... More 

Helpful?
Thank Metro2013
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Romford, England, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2015

Spent a long weekend at this hotel near Lugano which is just across the Italian border so there is a strong Italian influence in the food and local language is also Italian. An exceptional place to stay. Staff friendly and very welcoming. First time in Switzerland and both the hotel and area did not disappoint. The lake views are exceptional... More 

Helpful?
Thank Melinda E
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope to welcome you back in the next future to Swiss Diamond... More 

Terceira, Portugal
Level Contributor
104 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed October 3, 2015

Lugano is still a wonderful city (I lived here for many years), but it has a lot of traffic and lost its peaceful charm that it used to have some years ago. Vico Morcote, the lakeside village where the Swiss Diamond Hotel is located, is very close to Lugano (10-15 minutes by car) but has a position which is much... More 

Helpful?
3 Thank Travelmaniaccc
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope to welcome you back in the next future to Swiss Diamond... More 

Dhahran, Saudi Arabia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 29, 2015

A very nice and quite area to relax and enjoy your summer holiday. Service is perfect, staff are very friendly, you have mostly all you need in this area. spacious rooms with a charming lake view. Fox town outlet is 10-15 min driving from here.

Helpful?
1 Thank Abdulwahab A
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope to welcome you back in the next future to Swiss Diamond... More 

Canton of Zurich, Switzerland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 15, 2015 via mobile

We stayed there for 2 nights. We already know the area and decided to relax at this hotel.It is a charming hotel, full of details, the view is breathtaking, the bar, the food are good but the staff from the restaurant is a big disappointment. We asked to get drinks outside near the pool and we received a cold negative... More 

Helpful?
3 Thank Johnengam
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you for your recent stay at Swiss Diamond and for your positive feedback. I sorry to hear the comments about our staff, but at the same time I am sure of theirs commitment to meet all the needs of our guests in a professional and courteous way, trying every time to go the extra-mile. However, considering your... More 

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