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Swiss Diamond Hotel Lugano

Certificate of Excellence
Riva Lago Olivella, Vico Morcote 6921, Switzerland
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Swiss Diamond Hotel Lugano
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Swiss Diamond Hotel Lugano
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180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cedarhurst, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful Hotel, Impeccable rooms, great service, has a very swiss feel to the hotel experience, great place to relax. the views are gorgeous, hotel feels very much like a boutique hotel (in a good way) even though it's quite large. Worthy of 5 stars!!

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope to welcome you back in the next future to Swiss Diamond... More 

Houston, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was not easy to find “SWISS DIAMOND Hotel”; GPS had problems with in Lugano location, as on certain info it shows LUGANO, in reality it is in MORCOTE, village at the outskirts of Lugano. Around 20-30 minutes to drive from the city, but there is not much to see in the city center, just another “Louis Vuittone” store. Hotel... More 

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Switzerland
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed the first time last summer and really enjoyed the stay in this hotel. Great garden and I jumped into the lake and used the pool. Great having a drink at the pool with such a nice view! Fantastique food and great service. We will come back!

Was this review helpful? Yes
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

stresa, italia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the staff took such care over you! This is truly how a hotel should be run. Superb service with a personal touch.The restaurant is EXCELLENT, food is delicious and the restaurant staff are so professional. I only stayed there one night but I wish I could have stayed longer. Would not hesitate to recommend this to anyone. Absolutely lovely!

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

dubai
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

Recently went for a professional meeting to lugano. Stayed in swiss diamond. The hotel is located in mrcote. That is far from lugano convention center. the hotel itself is nice with courteous staff. Check in was a breeze. The rooms are of average size but very clean and well appointed. The bathroomvwascalso veryvclean but smaa and dark. They also cater... More 

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

Nyon, Switzerland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

im really not sure that this hotel can really claim 5 stars. It has a "veneer of splendor" but in too many ways is a bit ordinary. Probably it doesn't appear at its best for a Friday & Saturday night stay in mid February, though the basis room rate was good value. Sometimes the staff in Swiss hotels come over... More 

Was this review helpful? Yes 1
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you for your recent stay at Swiss Diamond and for your positive feedback on quality/price balance. I sorry to hear the comments about our staff, but at the same time I am sure of theirs commitment to meet all the needs of our guests in a professional and courteous way, trying every time to go the extra-mile.... More 

Corona del Mar, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 26, 2015

When you pull up to the hotel you are not impressed and think is this really a 5 star hotel. Then you walk into the hotel you are greeted with a warm welcome and check in is very easy. When you go to your room the halls are in need of some repair, but when you get to you room... More 

Was this review helpful? Yes 3
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

Exeter, California
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 3, 2015

The location is great adjacent to the Lake. The Exterior of the the hotel does not lend itself to the opulent interior. The staff is well trained and attentive. The hotel is well kept. The rooms are spacious and well appointed to the extreme. The hotel has an amazing breakfast buffet that we used each day. We traveled during Christmas-... More 

Was this review helpful? Yes 1
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Brisbane, Australia
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 7, 2014

The Swiss diamond hotel reeks opulence. I have never stayed in a more over the top opulent hotel and I mean this in a good way. You just feel rich which sadly ends for people like me who are not rich after the one night stay. The hotel has a shuttle bus which runs on the hour to Lugano and... More 

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Lodz, Poland
Level Contributor
146 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed October 21, 2014

The localization is perfect .If additionaly you take the room witha a view to Lugano Lake .....unforgetable . The only problem is that the hotel has several kind of rooms and twice they wanted to give me something worse than I have paid. Rooms are clean with solid furnitures , very good bedding and towels. Breakfast very good.

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