read reviews beforehand but decided to chance it!!surely it couldnt be that bad,it was.pub full of locals,dirty and smelly.was shown to superier room which we had paid £20 extra for,only to be told we had to move the next day as that room was booked.bin hadnt been emptied from previous people,lamp didnt work or phone and jaccuzi,well lets just say... More

Very very similar to 'YoungunSwindon' my girlfriend bought the voucher off groupon and asked me to book it for my birthday. After she tried phoning multiple times at various times of day. I tried various times of day at multiple times. When going to book I was told that they were very busy and if I wanted to stay I... More

I've stayed at the Fountain Court a few times over the last 5 years, and, in hindsight, it was clear that the previous owners had lost interest in the place and weren't interested in the upkeep of it. This attitude seemed to rub off on the staff. I don't know if smiles cost extra, but I certainly didn't get any... More

Booked through Groupon after 8 phone calls finally booked a room but had to pay £10.00 extra which seems to happen alot with groupon hotels?!! Even heard the girl asking someone should she ask for it!! Next got an email cancelling the booking due to refurbishment do you think I can get my £10.00 back. I have emailed but get... More

booked 2 nights 31st mar. 1st april through groupon for our anniversary, stayed for 1 night room with stained carpets bathroom wash basin plug full of hair and foreign bodies. could not use bar , full of locals using loud bad language , noise well into the night with sounds of fighting going on. when i complained to reception they... More

After reading the reviews on here we were a little nervous of what we had booked!! It has become very run down and you are hit with a smell of dust when you enter but the receptionist Joan welcomed us with a huge smile and we starting feeling slightly more hopeful! I had paid an extra £20 and got upgraded... More

we attempted a romantic night away hotel was freezing cold. towels were threadbare. grouting around bath dirty. bath made horrific noise filling & emptying & having requested a quiet room when we booked we then found out we were right above the speakers in the bar which were so loud we enquired as to whether they had a wedding reception... More

Arrived at this hotel today...we didnt stay we left after 10 mins of arriving! the outside looked like a run down derelict building that hasnt been touched in decades! as for the inside wht hit me first was the bad stench i inhaled as i walked into the bar area to reception, the hotel decor looked like i had gone... More

Having purchased a voucher for this hotel as a surprise for my fiance's birthday, I was extremely concerned when I saw the bad reviews, however all is not as bad as you expect. On arrival, the hotel looks a little tired outside, and the fountain is now empty, but that can all be fixed in time. Anyway, we went to... More