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Pulai Desaru Beach Resort and Spa

4.0 of 5 P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Pulai Desaru Beach Resort and Spa
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372 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Top Contributor
63 reviews 63 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed for a night between 20 and 21 Dec 2014. Checked in with my parents and was told by the reception staff that we were upgraded to the superior room as they didn't have anymore non-smoking deluxe room. The rooms allocated to us were huge. But everything else looked dated. Toilet floor was dirty and there were clumps of hair... More 

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5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

Stayed in this hotel as my family and I were eager to see the firefly and visit the fruit farm. It was a huge mistake, I should have opt for a day trip instead of staying for a night. Hotel room was not properly upkeep and a major upgrading is badly required. Will definitely give this hotel a miss unless... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was here for a one night stay on the 9 & 10 of December 2014 because I have to travel to Pengerang because of work. I would say the resort is pretty decent. The company booked for a standard room at the rate of RM250 excluding tax but I think I pretty much settled in a deluxe room with... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

Arrived on 9 Dec and 1st impression is that it is more like a chalet. Took the lift near Rm 441 and as door is closing can clearly hear the door rubbing. Rooms were spacious and air condition working fine. Overall facilities are old and lack maintenance. Not much entertainment and breakfast is just basic. Beach is just 1 min... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a standard room ... rundown toilet . Room is quite nice and big , love the beach . Not much choice for breakfast . Room floor is not clean enough . Hallway looks like an old chalet but not a hotel ... Overall not bad ^_^

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Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is my fourth visit to Pulai Desaru. The first three visits (which occured within the last two years) were actually pretty decent. That's why we returned for subsequent stays. However, this fourth visit is probably my last. We indicated that we will check in late and arrived about 5pm, only to find out that our room was still not... More 

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12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lobby looks modern, prob because it was recently renovated. The hotel building looks quite run down. Would help with a fresh coat of paint. Elevators also needs some work. Booked the deluxe room cos I knew it was one of the recently refurbished rooms. Room 252. It was a pleasant surprise as the room was quite big, and nicely decorated.... More 

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1 review
1 of 5 stars Reviewed November 9, 2014

Rooms Poor air-conditioning! Mini Fridge not even cool! Room super dusty! Safe-Box is locked! No iron and board! Faulty sliding door to the balcony which is not safe at all! Few stains on the bed sheet. Facilities Pool was ok but the baby pool was horrible. Algae can be found at the baby pool. Room require fogging when we came... More 

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Singapore, Singapore
Top Contributor
102 reviews 102 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 26, 2014

Stayed over for 1 night and read all the reviews before hand and I couldn't agree more about how the place is not maintained very well. We were upgraded surprisingly and the room itself is quite spacious with a sofa. One of the bedside light wasnt working but we cant be bothered to call anyone to fix. The cleanliness of... More 

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Singapore, Singapore
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 22, 2014

Staff saved our long weekend stay in Desaru. On the day of booking I got a call back regards my transfer query from ferry terminal (46 ringgit pp round trip) and cot bed. Another extra mile at check in desk as we were able to do it earlier so little one could have an afternoon nap in bed. Same extra... More 

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
Number of rooms: 200
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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Hotel & grounds (75)
View from room (14)
Pool/beach area (85)
Bathroom (21)
Room/suite (75)
Dining (11)
Family/play areas (13)
Other (87)

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Pool/beach area (3)
Dining (4)
Hotel & grounds (14)
Room/suite (9)
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