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All 11 Kota Tinggi hotels

Pulai Desaru Beach Resort and Spa

4.0 of 5 Hotel   |   P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Ranked #3 of 11 Hotels in Kota Tinggi
A recent review
4 of 5 stars reviewed 3 days ago
Zokbah Singapore, Singapore
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357 reviews from our community

Traveler rating
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    112
    136
    59
    29
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186
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18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Singapore, Singapore
Contributor
19 reviews 19 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went on a short holiday, wife and 2 kids. Room was Deluxe, big, bright and breezy on the 3rd floor. All was good and simple, clean and good TV channels. Kids enjoy the pool and the convenience of the sea which is a stone throw away. Beautiful landscape on ground. Kids enjoy the sea and the children's pool, a nice... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Zokbah, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed including places of improvement. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More

Singapore, null, Singapore
Contributor
16 reviews 16 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A family of 4 adults, I booked 2 rooms. Check-in was a little slower. They initially gave me rooms on different levels. After explaining that I requested for rooms next to each other, the staff took some time to find the rooms. They even gave me a room for 3 guests, which they said the additional bed will not be... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear ct_fuZZy, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for choosing to stay with us and reviewing us on Trip Advisor. We always appreciate hearing from our guests. However, please accept our most sincere apologies on a few unpleasant experience that you had here and we already forwarded the issue to the team for improvement. We look... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Went on a company trip. Leaking roof in room. Smell of smoke, had lizards running around the room. Room service only sweep the room, no vacuuming or changing of bedsheets. Friend's room was so run down, the bottom half of the toilet door dropped off on the second day. Bland and generally not tasty food. Dirty plates and utensils. LOTS... More

Was this review helpful? Yes 1
Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Captain3104, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests. With regard to your comment about the hotel is rundown, yes we are aware the hotel is getting old despite our continuous efforts to maintain it. We are definitely looking at the possibility... More

johor
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a old resort but provide spacious bedroom. This resort required maintenance. Flies are everywhere at corridor. Huge and nice pool. Foods are not much choices. The beach is really nice with horse riding service.

Was this review helpful? Yes 1
KL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort has great potential if only they could maintain their beach and buildings well. Buildings looked slightly worn on the lower level. Great huge pool for both kids and adults and a beach nearby. Chlorine level in pool is minimal, thumbs up! But beach and the huts nearby need maintenance, pronto! Litters everywhere, don't even dream walking without your... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The resort has aged very badly. The flooring are stained with beverages at most part of the hotel. The corridor of the rooms are filled with flies. The pool are milky and dirty!! This was totally different from the time we stayed years ago. Definitely won't be coming back.... disappointed.

Was this review helpful? Yes 1
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came here for a company trip and was pretty impressed with the pool area. Pool was huge, well-maintained and just a short walk away from the beach. The surroundings give out a really chilled, relaxed vibe too. Now, for the rooms: My room on the 1st (ground) floor was really worn-out. Shower curtain was filthy, towels were stained and the... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 3 days/2 nights. Our last stayed was in 2010. The hotel has undergone major refurbishment with better lobby, lawn and pool areas. The room is large and clean. An ideal location for short break from Singapore. Definately the best hotel in my opinion in Desaru. Breakfast was average though and room service is very pricy. We chose... More

Was this review helpful? Yes 2
Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

It is not super ex if you are coming with SGD, but for the Malaysian it would be ex. If you don't have expectations, when I booked 2 rooms for 2 nights, (4 adults and 2 babies) then it is okay. If you have super high expectations, then you would be disappointed. The room is spacious even when you put... More

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Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

We paid RM360 for a deluxe room. The room has dead insects littered around the windows, balcony and behind wash basin in toilet. It is obvious the chambermaid didn't bother to do a good clean up of the room. Bath towels are grey and worn out. Breakfast was included for 2 adults but the hotel wanted us to pay for... More

Was this review helpful? Yes 2
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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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