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All 11 Kota Tinggi hotels

Pulai Desaru Beach Resort and Spa

4.0 of 5 Hotel   |   P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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45%
Ranked #3 of 11 hotels in Kota Tinggi
A recent review
3 of 5 stars reviewed 1 week ago
9357MarkY Singapore, Singapore
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342 people have reviewed this hotel

Traveler rating
    21
    108
    132
    54
    27
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178
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We took a bum boat from Changi Village Boat Terminal to Tg Pengelin, then cycled around 50km to Pulai Desaru. Smooth checked in when we arrived at 2:50pm and we got a room that could fit 3 pax (there was only 2 of us) and we also brought our road bikes into the room. We are familiar with the place... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I felt like I was staying in a "kampung" and not a "resort", or perhaps I should have lower my standards. It felt like the hotel had everything, but also fell short on every aspect. i can only conclude that this place is still running because they run on a strict... no, stingy operational budget. We decided to make a... More

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Travelers are raving about these Kota Tinggi hotels

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed 1 week ago

I would like the management to know how extremely disappointed we were to find the beach area of the resort completely abandoned, unclean, and as if it is disconnected from the rest of the resort. Why is it not maintained or cleaned, and why are there no sun beds and umbrellas laid out? They need to take a look at... More

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Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed July 2014 with 2 adults and 2 children, boys aged 4 and 6. Had a standard room with extra bed. This resort was absolutely beautiful. Stunning pool and gardens. We had a gorgeous view from our balcony. Staff were friendly and helpful. Rooms clean and nice. Food at resort was good. Beach is pretty but no that child friendly... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Only spent 2 days 1 night in the hotel... and the experience I had was so bad that I wish I had stayed home. For those who do not have time to read, this is what happened in our mere 2 days experience. Insects in my food, wifi only available in the lobby, left waiting when the bus already went... More

Was this review helpful? Yes 5
Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Came by ferry from Singapore, Changi Ferry Terminal. Book your transfer to your hotel in advance. Unless you have your own car, not so easy to move around and taxis are quite expensive. We booked a superior room and were lucky enough to face the sea. Great room. We did enjoy the beach (it s Desaru so don't expect clear... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Charges for one standard room were RM 200 so one may not expect too much from the resort. Room quality was average and we got spacious space to add an additional bed into the room with RM 80 charges. The only problem in the room was that bath tube was not functioning well. Their complimentary breakfast was far below average.... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Leow90, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that in some ways, we did not meet your expectations. We sincerely apologize on the breakfast spread at the Palm Brasserie which was below par. Please be advised that... More

Singapore
Contributor
17 reviews 17 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Took quite a while to check in at the make shift lobby and the service staff does not seems to be able to communicate much in English. Room key cards were not configured and had to be replaced without any apologies. Room wise its renovated but bathroom still looks old. WIFI not working. Food at the hotel restaurant is very... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear cranbe, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the service staff communication... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just spend 2 nights at the resort over the weekend, with a group of friends and family. Booked a room, with extra bed for my kid (12 years old) for RM80 per night. However, was very disappointed as most room already came with the extra bed setup, i.e. 3 single. My friends spend the same amount for the room rate,... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Set your expectation to Moderate, even though it may be a 4 star hotel. it seems more like a 3 to me. Rooms are old. you can find permanent stains on bathtub, basin, toilet bowl. Quite run down to be honest. Room is spacious however. Corridor looks so dodgy, and it's one of the worst i've ever seen for a... More

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
200

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