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Pulai Desaru Beach Resort and Spa

P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Pulai Desaru Beach Resort and Spa
Pulai Desaru Beach Resort and Spa
Pulai Desaru Beach Resort and Spa
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411 Reviews from our TripAdvisor Community

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Traveler rating
    25
    125
    160
    67
    34
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212
70
3
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (125)
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    (88)
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Singapore, null, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check-in & check-out was efficient. Room service for extra pillows, bathrobes & hand towels were smooth too. Room was spacious & beds comfortable. Breakfast was acceptable for the price we paid. Pool & beach was lovely. Ala-carte menu for dinner could be improved though. On the whole, we had a good time for the price we paid

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Singapore, Singapore
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We just wanted a quick getaway and I didn't want my hubby to be too tired driving here and there, so we chose this hotel. The room was clean but pillows were not comfortable. I brought pillows for every member of my family:) Breakfast was nothing too shout about. The pastry looked so unattractive. The lontong was the best. Poor... More 

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Johor Bahru, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I've been to Desaru 3 times now. This is the resort we have always picked to stay. It is pretty much the best one that Desaru has to offer. However, it is safe to say I wouldn't be thinking of revisiting this resort anytime soon. From what I remembered it to be a few years back to what it is... More 

Was this review helpful? Yes 3
Bangkok, Thailand
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here many times, this time brought the in-laws with us. At first they put us in the main building which was very depressing. Asked to change to the renovated block where we have always stayed and that was done promptly, thanks to the nice receptionist, I think her name was Aion. Good place for a night or two although... More 

Was this review helpful? Yes 1
singapore
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We cycle up to Desaru every year and have stayed many times. The rooms are large with the rooms facing the sea with nice views. Good beds ensure a nice sleep and the staff are all friendly and do their best. The rooms were refurbished and looked fresh the last time we stayed but signs of wear are appearing again.... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful and clean establishment. Have been here many times. There should be more of these we'll run and well up kept hotels inalaysia. Love the children play area and pool. Also the activities at the foyer

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Kuala Lumpur, Malaysia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There werent a lot of hotel in desaru but we settled for this hotel and it was good. the beach outside was beautiful though we didnt dare to go swimming dueto the big waves. the room was spacious and clean, and there is a jacuzzi in the bathroom. the garden and pool outside of the hotel building is lovely and... More 

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Pulai D, Marcomm Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Siti Hajar M, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More 

Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nearest drive from Singapore to just get away and chill. Hotel room is clean and spacious. Not your hotel kind with the carpeted flooring but this one has tiled floors, bathtub and a separate shower. Pool is inviting with the slides and beach though quiet gives some tranquility. You have to find your own activities if you... More 

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Pulai D, Marcomm Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear NgFamily288, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family of 2A and 2 young children went on a 4 day 3 nights stay in end June at Desaru, Malaysia. Checked into Pulai Desaru resort & Spa at around 4pm. The hotel was quite empty most probably due to the Malay fasting period. Check-in was fast and efficient. There was no air cond at the lobby and it... More 

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Pulai D, Marcomm Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear meowca88, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed including places of improvement. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More 

Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2015

We went there by 9pm - 11pm and we were able to get a good customer service from night shift staff named Mr. Khairul (a very good customer service). He managed to get us a king size bed as last minute request and a good view room. I personally found he must be one of the best staff in reception... More 

Was this review helpful? Yes 1
Pulai D, Marcomm Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear JemsYadav, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More 

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