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Pulai Desaru Beach Resort and Spa

4.0 of 5 P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Pulai Desaru Beach Resort and Spa
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365 reviews from our community

Traveler rating
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    30
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189
62
3
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lobby looks modern, prob because it was recently renovated. The hotel building looks quite run down. Would help with a fresh coat of paint. Elevators also needs some work. Booked the deluxe room cos I knew it was one of the recently refurbished rooms. Room 252. It was a pleasant surprise as the room was quite big, and nicely decorated.... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

Rooms Poor air-conditioning! Mini Fridge not even cool! Room super dusty! Safe-Box is locked! No iron and board! Faulty sliding door to the balcony which is not safe at all! Few stains on the bed sheet. Facilities Pool was ok but the baby pool was horrible. Algae can be found at the baby pool. Room require fogging when we came... More

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Singapore, Singapore
Top Contributor
82 reviews 82 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed over for 1 night and read all the reviews before hand and I couldn't agree more about how the place is not maintained very well. We were upgraded surprisingly and the room itself is quite spacious with a sofa. One of the bedside light wasnt working but we cant be bothered to call anyone to fix. The cleanliness of... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Staff saved our long weekend stay in Desaru. On the day of booking I got a call back regards my transfer query from ferry terminal (46 ringgit pp round trip) and cot bed. Another extra mile at check in desk as we were able to do it earlier so little one could have an afternoon nap in bed. Same extra... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 16, 2014

I just stayed overnight recently for a business trip. Chose the resort due to its proximity and reputation for good service. - check in was flawless, staff friendly and had everything ready (I made reservations) - my room was quite a distance away from the reception, a friendly staff member walked me there (big plus) - room and amenities quite... More

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Johor Bahru, Malaysia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2014 via mobile

Pulai Desaru was not my first choice initially as a venue for our second wedding anniversary celebration. Honestly the thing that attracted me was its interior layout of the deluxe room. Maintaining its minimalist setup and a Seaview balcony, I thought it would be the best for us to spend our once a year celebration there. I did not ask... More

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Johor Bahru, Malaysia
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 14, 2014

Went on 2 days 1 night trip with my boyfriend. We wanted to try something new as we have stayed at Lotus before 3 months back. Sadly but facilities weren't good enough for us. Hotel room was dusty and not that clean to what we expected. Swimming pool was okay but there was a small restaurant but it was over... More

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Singapore, null, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 7, 2014

First impression was wonderful. As I was driving in, the security was superb! Checked that we had a reservation before handing us a vehicle pass, very friendly too! This gave me confidence of the Hotel. Went over to the check in counter and encountered this great guy named Khairul (apologies if I spelt it wrongly!). Acceded to all my requests... More

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Ryde
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 5, 2014

Went on a 2 night weekend with some friends. We had booked a junior suite and asked for an extra bed. The suite can accommodate 3 people but as we didn't want to share a bed, we'd asked when making the reservation to have the bed put in. On arrival in the evening we found there was no extra bed... More

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Singapore, Singapore
Contributor
19 reviews 19 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 16, 2014

Went on a short holiday, wife and 2 kids. Room was Deluxe, big, bright and breezy on the 3rd floor. All was good and simple, clean and good TV channels. Kids enjoy the pool and the convenience of the sea which is a stone throw away. Beautiful landscape on ground. Kids enjoy the sea and the children's pool, a nice... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Zokbah, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to share your experience. We always appreciate hearing from our guests - the moment and place that you enjoyed including places of improvement. We look forward to welcoming you back to the hotel soon. Until then, safe travels! Best Regards, The Management. More

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
Number of rooms: 200
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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