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Pulai Desaru Beach Resort and Spa

P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
Best prices for: 1 room 1 guest
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Ranked #4 of 11 Hotels in Kota Tinggi
A recent review
3 of 5 stars reviewed 2 weeks ago
azurabadcad Shah Alam, Malaysia
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398 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Yes definitely in need of a MAJOR overhaul to justify the price of $82 SGD per night for Deluxe Standard w breakfast and a also the Single bed issue. BUFFER Dinning at 82 RINGITT is NOTHING spectacular. Unless you drive, there is no other dinning option for you. ANOTHER MAJOR ISSUE IS THERE IS NO WIFI A AVAILABLE IN THE... More 

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Shah Alam, Malaysia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked the room info on one of Tripadvisor's partner website is not the same as advertised on the hotel's website. Upon calling the hotel reception (reservation), I was told that only the Superior Rooms have King beds. The Standard and Standard Superior only have single beds. Please check before you do your bookings. :)

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2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent 2 nights in this hotel. Bathroom dirty, shower curtain has mold on it, tiles are cracked . Buffet breakfast has limited choice. Literature in rooms written on by previous occupants. The rooms are advertised as being upgraded and of a high standard. It was disappointing to receive sub standard accommodation.

Was this review helpful? Yes 7

Travelers are raving about these Kota Tinggi hotels

oslo
Top Contributor
68 reviews 68 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 19, 2015

This is a nice family oriented resort hotel not too far from Singapore. It is right on beach and it has a lot of family oriented activities. It is a great place to get away to. That said, the place needs to invest in some basic renovation. A face-lift would bump it up several notches in my rating.

Was this review helpful? Yes 4
singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is a relaxing beachside resort with great service staff, best velvety sand right on the doorstep. Understand some of the other reviews commented on the cleanliness -- I've been to 5-star resorts on the hawaiian islands (see other reviews), outdoor areas in the tropics are never pristine unless massive amounts of water is wasted every day. (If you are... More 

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Singapore, Singapore
Top Contributor
87 reviews 87 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 15, 2015

We took a day trip from Singapore to Desaru and stopped here for lunch. Hotel seemed dated and was very quiet. It is in a fantastic location on the beach and with some tlc could be made into a fantastic resort. We had a nice lunch though which was well prepared although a little expensive by Malaysian standards.

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Singapore
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 6, 2015

Spent 2 nights in this hotel. Pro: Nice pool and lobby. Con: 1) Dated and dirty room, bedsheets have stain and smell. Bring along an air fresher if you have to stay here. 2) Pricey and facilities or activities are limited, compared to lotus resort 3) Limited options of food. Buffet breakfast has limited choice This resort is definitely NOT... More 

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Singapore, Singapore
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 5, 2015

Did a 2D1N here - maybe I was already warned not to expect too much from this resort so I wasn't too surprised with what I got, especially in a place like Desaru. Was a last-min booking so almost all the rooms were full and I ended up with a standard superior room, which was fine. But the 2nd bed... More 

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Bangkok, Thailand
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 1, 2015

We stayed here for three days (Monday - Wednesday) in the cheapest room. Very few people here on those days so it was nice and quiet. The room was excellent overall, very big with a spare bed and a good view of the stables/beach. The standard rooms are furthest from the beach, but very nice. Beds and pillows are good... More 

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Singapore, Singapore
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 30, 2015

If I had to list the number of issues with this resort, I’d run out of fingers and toes. So, I will just list the major three. 1. Poor service and lack of communication. We made a birthday reservation for Palm Brasserie restaurant a week in advance via email and confirmed again upon check-in. No one at the restaurant knew... More 

Was this review helpful? Yes 4
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