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Pulai Desaru Beach Resort and Spa

P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Ranked #4 of 11 Hotels in Kota Tinggi
A recent review
4 of 5 stars reviewed 3 days ago
NickDicker
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388 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

If I had to list the number of issues with this resort, I’d run out of fingers and toes. So, I will just list the major three. 1. Poor service and lack of communication. We made a birthday reservation for Palm Brasserie restaurant a week in advance via email and confirmed again upon check-in. No one at the restaurant knew... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we stayed on this resort on 21st March for a one day trip with my 1 and a half years old daughter. Overall was great, Hospitality was great, cozy and spacious room, well kept leisure facilities, food was ok and charged reasonably. THE ONLY SETBACK was the rubbish scattered along the beach. I really wish that the management can do... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Nice visit, big rooms right on the beach. They gave us an upgrade upon checking in. Rooms Could be cleaner and the food was overpriced and just ok. Beach was just ok, rocky, tough and dirty in places. Overall just ok and no 4 star. Just 3 star. Pool was big and nice/ the best part for our family was... More 

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Travelers are raving about these Kota Tinggi hotels

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights at this resort. I grade the place as the ONLY place to stay if you are thinking of spending some nights in Desaru. Excelent facilities that you cannot find elsewhere in Desaru. Highly recommended!

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been here for 2 days and the hotel environment very good and decent. Various facilities and fantastic beach just beside the hotel. The foods preparation are a bit disappointed due to there are too many people during buffet time and cant taste other foods which already finish.

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good short drive from Singapore. Once passed through Johor Bahru it's smooth sailing. Drive is an hour approximate from checkpoint. Nice staff, decent ambience, overall an affordable getaway. Rooms are sizeable with adequate amenities. Restaurant food suffice. There's a bar after the pool towards the beach that pretty much opens from lunch till late night. Tried email booking the spa... More 

Was this review helpful? Yes 3
Singapore, Singapore
Top Contributor
242 reviews 242 reviews
49 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have been there a couple of trips as day guests. The beach is ok. So is the pool side small bar cum restaurant. This serves some basic food and drinks. The seating arrangement here is such that the are permanent recliners at a fixed angle on the sides - built into the wall in addition to the regular seating... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

I traveled there for a second time with my wife and 2 year old son from 06 - 08 Feb 15. We went there last year in April. Then the beach wasn't too clean and the hotel was a tad dated. This time round the hotel is still the same, but the beach is much cleaner due to monsoon season... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
100 reviews 100 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 9, 2015

Pulai Desaru is the best among the rest in Desaru and yet, for MYR300+ per night, the standard is not good enough. It claims to be 4-star resort (meh). Bathrooms are spacious but look old and tired with discoloured paint, stained bath tubs and old/tired shower curtain. Rooms are very spacious and clean *enough* - I still had to wear... More 

Was this review helpful? Yes 1
Johor Bahru, Malaysia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 31, 2015

The hotel has a great location, and very good concept. However, the details are weak. The room had cracks in the floor, mold on the wall, the safe did not work, and the air con vent was blackened with mold. The grounds were quite nice, but the metal drain around the pool is rusted, the playground had nails sticking up... More 

Was this review helpful? Yes 2
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