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All 11 Kota Tinggi hotels

Pulai Desaru Beach Resort and Spa

4.0 of 5 Hotel   |   P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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45%
Ranked #3 of 11 hotels in Kota Tinggi
A recent review
4 of 5 stars reviewed 5 days ago
Sebas S Singapore
  • Reviews (338)
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338 people have reviewed this hotel

Traveler rating
    20
    108
    131
    52
    27
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174
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Singapore, Singapore
1 review
1 of 5 stars Reviewed 2 days ago NEW

Only spent 2 days 1 night in the hotel... and the experience I had was so bad that I wish I had stayed home. For those who do not have time to read, this is what happened in our mere 2 days experience. Insects in my food, wifi only available in the lobby, left waiting when the bus already went... More

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Singapore
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Came by ferry from Singapore, Changi Ferry Terminal. Book your transfer to your hotel in advance. Unless you have your own car, not so easy to move around and taxis are quite expensive. We booked a superior room and were lucky enough to face the sea. Great room. We did enjoy the beach (it s Desaru so don't expect clear... More

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Kuala Lumpur, Malaysia
Senior Contributor
47 reviews 47 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Charges for one standard room were RM 200 so one may not expect too much from the resort. Room quality was average and we got spacious space to add an additional bed into the room with RM 80 charges. The only problem in the room was that bath tube was not functioning well. Their complimentary breakfast was far below average.... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Leow90, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that in some ways, we did not meet your expectations. We sincerely apologize on the breakfast spread at the Palm Brasserie which was below par. Please be advised that... More

Singapore
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Took quite a while to check in at the make shift lobby and the service staff does not seems to be able to communicate much in English. Room key cards were not configured and had to be replaced without any apologies. Room wise its renovated but bathroom still looks old. WIFI not working. Food at the hotel restaurant is very... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear cranbe, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the service staff communication... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Just spend 2 nights at the resort over the weekend, with a group of friends and family. Booked a room, with extra bed for my kid (12 years old) for RM80 per night. However, was very disappointed as most room already came with the extra bed setup, i.e. 3 single. My friends spend the same amount for the room rate,... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Set your expectation to Moderate, even though it may be a 4 star hotel. it seems more like a 3 to me. Rooms are old. you can find permanent stains on bathtub, basin, toilet bowl. Quite run down to be honest. Room is spacious however. Corridor looks so dodgy, and it's one of the worst i've ever seen for a... More

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I traveled there with my wife and 2 year old son from 25 - 27 Apr 14. Desaru beach and the hotels are old so we were not expecting much when we reached there. This hotel has been renovated and if you doubt that, just go to the Lotus Hotel beside and you can see the difference. Check in took... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear Cheongster72, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for taking some time to rate and review us on Trip Advisor. We truly value the opinions of our customers and we apologize that we did not fully meet your expectations during your visit this time. We are very sorry for the room condition especially the air conditioner... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort generally is not well- maintained and the breakfast room which is very dated. The tablecloths were very dirty and the breakfast buffet spread is very limited. We arrived at the breakfast room at 8.30am and found that most of the food trays were empty and they were not replenished. I went to the egg station to request for... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A long weekend break for the school holidays saw us visiting this resort in Johor. I did not have expectations given that desaru has been known to be a little bit old and short of any major developments. This hotel professes to have renovated but I believe that is simply painting one wall lime green...voila! Renovated and we can charge... More

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Pulai D, Marketing Communication Officer at Pulai Desaru Beach Resort and Spa, responded to this review

Dear places2cthingstodo, Greetings from Pulai Desaru Beach Resort & Spa...! Thank you for choosing to stay with us and reviewing us on Trip Advisor. We always appreciate hearing from our guests. However, please accept our most sincere apologies on the bad experience that you had here and we already forwarded the issue to the team for improvement. We look forward... More

Johor Bahru, Malaysia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have visited desaru several times and stayed at both the lotus as well as Pulai. Pulai is really awasome- lovely view, beautiful pool and good dining. I would recommend it to both the tourist and the locals.

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
200

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