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All 11 Kota Tinggi hotels

Pulai Desaru Beach Resort and Spa

4.0 of 5 Hotel   |   P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Ranked #3 of 11 hotels in Kota Tinggi
A recent review
4 of 5 stars reviewed 1 week ago
AwesomeMan11 Singapore, Singapore
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349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 3 days/2 nights. Our last stayed was in 2010. The hotel has undergone major refurbishment with better lobby, lawn and pool areas. The room is large and clean. An ideal location for short break from Singapore. Definately the best hotel in my opinion in Desaru. Breakfast was average though and room service is very pricy. We chose... More

Was this review helpful? Yes 1
Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

It is not super ex if you are coming with SGD, but for the Malaysian it would be ex. If you don't have expectations, when I booked 2 rooms for 2 nights, (4 adults and 2 babies) then it is okay. If you have super high expectations, then you would be disappointed. The room is spacious even when you put... More

Was this review helpful? Yes
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We paid RM360 for a deluxe room. The room has dead insects littered around the windows, balcony and behind wash basin in toilet. It is obvious the chambermaid didn't bother to do a good clean up of the room. Bath towels are grey and worn out. Breakfast was included for 2 adults but the hotel wanted us to pay for... More

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For a short break it was average. We had 2superior rooms. Bathrooms had been renovated the towels however were frayed and stained and grey with age. The loo was not working and the shampoo, etc had obviously been recycled and refilled. The bedding was clean but the curtains were old and dirty as were the balcony doors which did not... More

Was this review helpful? Yes 2
Vaud, Switzerland
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got a very good last minute offer for a standard room for RM150. It was mentioned that the room was recently refurbished. The room we found spacious and comfortable, however the bathroom was in a sorry state. We were glad we were spending only one night there. The bedsheets and pillow cases were just at the limit of acceptable.... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Check out the photos on their official website and you'd understand why Pulai Desaru could have been an outstanding beach resort: Spacious rooms, beautiful grounds, nice pool, and walk-to-the-beach convenience. Up close though, you'd need to quickly re-calibrate your expectation. Service was passable; food quality average (one exception was the great Saturday night barbecue spread); and maintenance left much to... More

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 25, 2014

Stayed for 2nights in the superior room.View was beautiful,sea and pool facing.Service was fantastically quick when called for a change of towels from housekeeping and maintainance of safe deposit box.Food was alright.The downside was that the bath towels were not clean and it had a damp smell..balcony chairs and table were old...but the greatest disappointment was the noise level and... More

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Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 15, 2014

We took a bum boat from Changi Village Boat Terminal to Tg Pengelin, then cycled around 50km to Pulai Desaru. Smooth checked in when we arrived at 2:50pm and we got a room that could fit 3 pax (there was only 2 of us) and we also brought our road bikes into the room. We are familiar with the place... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 14, 2014

I felt like I was staying in a "kampung" and not a "resort", or perhaps I should have lower my standards. It felt like the hotel had everything, but also fell short on every aspect. i can only conclude that this place is still running because they run on a strict... no, stingy operational budget. We decided to make a... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

I would like the management to know how extremely disappointed we were to find the beach area of the resort completely abandoned, unclean, and as if it is disconnected from the rest of the resort. Why is it not maintained or cleaned, and why are there no sun beds and umbrellas laid out? They need to take a look at... More

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
200

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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