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Pulai Desaru Beach Resort and Spa

4.0 of 5 P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
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Pulai Desaru Beach Resort and Spa
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Pulai Desaru Beach Resort and Spa
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381 reviews from our community

Traveler rating
    23
    114
    148
    62
    34
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199
62
3
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I traveled there for a second time with my wife and 2 year old son from 06 - 08 Feb 15. We went there last year in April. Then the beach wasn't too clean and the hotel was a tad dated. This time round the hotel is still the same, but the beach is much cleaner due to monsoon season... More 

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Singapore, Singapore
Top Contributor
101 reviews 101 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pulai Desaru is the best among the rest in Desaru and yet, for MYR300+ per night, the standard is not good enough. It claims to be 4-star resort (meh). Bathrooms are spacious but look old and tired with discoloured paint, stained bath tubs and old/tired shower curtain. Rooms are very spacious and clean *enough* - I still had to wear... More 

Was this review helpful? Yes 1
Sarasota, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has a great location, and very good concept. However, the details are weak. The room had cracks in the floor, mold on the wall, the safe did not work, and the air con vent was blackened with mold. The grounds were quite nice, but the metal drain around the pool is rusted, the playground had nails sticking up... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 17, 2015 via mobile

Very dissapointed, not up to my expectation at all. Food selection in restaurant was lousy even though the service is quite okay. There's something wrong somewhere in the restaurant but I cannot find it, just got the feeling that somethings not right. Swimming pool was good(got 1 small slide and waterfall) but no one at the pool(no life guard as... More 

Was this review helpful? Yes 3

Travelers are raving about these Kota Tinggi hotels

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 15, 2015

I booked for 2 standard rooms and requested for them to be next to each other. When i came, they do accomodate this request. The security is great, when i drive my car thru, they provided a pass to ensure every vehicle is tracked .. The hotel was not fully booked, but we got one of the room upgraded to... More 

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Shrewsbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 13, 2015

This is the fourth time i have been to the Pulai as it is just over an hours drive. The hotel is lovely and well presented (perhaps the rooms could do with a bit of refreshing). The setting is beautiful, the food is excellent but perhaps the one thing that stands out is the staff. Everyone is warm and welcoming... More 

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1 review
1 of 5 stars Reviewed January 3, 2015

1. Room looked old with old furnitures 2. Fridge smelly 3. Worker washed the floor outside our room and the dirty water came into our room 4. Worker washed the floor without even making sure that the floor is mopped/ dried. Very slippery. 5. Worker washed the elevator n left it wet. Very slippery and dangerous. 6. Receptionist was not... More 

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2014

The hotel was good and staff are helpful. One thing need to improve is the breakfast coffee. The local coffee may not suitable to all customer. Change to a well known coffee bean brand will be helpful. The pool is nice and kids may enjoy too.

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 of 5 stars Reviewed December 28, 2014

Pulai Desaru was a atrociously disappointing. Staffs were not helpful, and housekeeping did not meet the standard. Only managed to check-in at 3:30pm, as the rooms were not ready. When I checked in to my room, room was not really clean - foul smell in the bath room, and hair and biscuit wrapper on the floor, and Bed sheets were... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
63 reviews 63 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 22, 2014

Stayed for a night between 20 and 21 Dec 2014. Checked in with my parents and was told by the reception staff that we were upgraded to the superior room as they didn't have anymore non-smoking deluxe room. The rooms allocated to us were huge. But everything else looked dated. Toilet floor was dirty and there were clumps of hair... More 

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Additional Information about Pulai Desaru Beach Resort and Spa

Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Location: Malaysia > Johor > Kota Tinggi District > Kota Tinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Desaru Beach Resort and Spa 4*
Number of rooms: 200
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Also Known As:
Pulai Desaru Beach Hotel Kota Tinggi
Pulai Desaru Beach Johor
Pulai Desaru Beach Hotel Johor
Pulai Desaru Beach Resort And Spa Kota Tinggi, Malaysia - Johor

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