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Pelangi Balau Resort

Tanjung Balau, Kota Tinggi 81900, Malaysia
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Pelangi Balau Resort
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Pelangi Balau Resort
Pelangi Balau Resort
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15 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (15)
  • Mar-May only
    (1)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (2)
All months
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 19, 2014

Confusion was the first thing we felt as it is no longer called Pelangi Balau Resort but Bayu Balau Resort. Thankfully we asked the reception out of doubt or else we will be driving around in circles looking for Pelangi! We didn't had any high hopes initially as we were expecting a kampong style of accommodation. But honestly, I think... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 4, 2014

Yet another last minute decision to drive to Desaru and naturally over the CNY break, there were no rooms left. Thankfully there's Pelangi Balau Resort with one room left (if u can wait for housekeeping). The reception was working hard to please their neighbouring visitors and we were given our room keys ASAP. So we trodded to the last block... More 

Was this review helpful? Yes 2
Penang
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed September 3, 2013

We stay there because of office family 2D1N trip, if not we definitely not come. Horribly, our family suite (which they had claimed for so many years, not worth the money) is a house for cockroaches!! We cannot even sleep and at 12pm, we rushed to reception to asked for another room but only get a small bottle of mosquito... More 

Was this review helpful? Yes 4
Johor Bahru, Malaysia
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 13, 2013

A nice place to relax with an outdoor swimming and wading pool. Be careful when in the wading pool area especially near the water slide area. You may accidentally kick or trip on the extended concrete railing that protrudes in the water area there. Otherwise, it's a nice place to relax and it faces the beach front. Try to avoid... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 4, 2013

Customer service...i dont think they have...staff..rude... front resk(reception)...know nothing about the resort... room...dirty.oso many cat around..smelly... so shame of Malay resort..hmmm.. So dissappointed because i go with my whole family including my father & mother in law..my brother & sister in law..i swear i will not stay again at this place..poor resort..

Was this review helpful? Yes 3
Bangi Selangor
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 26, 2013

Room not as expected. Agreed with the other commentators/reviews that this hotel is not well maintained and not a comfortable place to stay. Supposed to stay for 2 nights however changed my mind on seeing & experiencing the room condition. Not recommended and not worth the rates ( based on market rates). Should give a very reasonable rate based on... More 

Was this review helpful? Yes 4
kuantan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 24, 2012

We got to know about this hotel is through the net.From their net advertisement we can see that its no more less like a heaven on earth.But the nightmare starts when we arrived there.we have to wait for almost 10 minutes for the front office staff to realize that there is somebody standing in front of the reception desk( they... More 

Was this review helpful? Yes 10
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 8, 2012

Stayed there for one night. They needed to replace their bed mattresses as they were not comfortable to sleep on. Toilet bowl chocked in the morning (had to use the toilets at d pool outside). There was still water inside d kettle when we juz checked in. Resort was not properly lit especially at night (did not give a sense... More 

Was this review helpful? Yes 3
Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 15, 2012

We stayed here during Ramadan (Muslim's fasting month) because of its cheap promotion rate, MYR 80 (50% off) for Standard Room (without breakfast). However, the room we got was dusty, with cockroach's droppings on the washroom floor. Given the cheap promotion price during weekend, I don't expect much. It will be great if they had done their housekeeping for us.... More 

Was this review helpful? Yes 5
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 1, 2011

I have been recently there but never ever thought that i am at hell. Believe me thats just a place for one community ( I will not tell you name ). In the evening when I went to a single restaraunt in that resort, they said We can't give you any food now, you have to wait till 9 oclock... More 

Was this review helpful? Yes 9
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