My family stayed in the room with an upper floor room. It was really spacious and quite clean but the stairs in the room was oh so not child nor adult friendly. Stairs were slippery when wet, too close to the upper floor bed, sharp edges which scratched me, too narrow that I almost fell with my toddler in my... More

One of my friend recommend me this hotel and I went there and enjoyed my short trip out there. I would have given it perfect 5 but .. Even though they have vegetarian food option but its not available when they were having there buffet on. Also the main attraction... The water playing area which is really nice but water... More

I think this hotel need to improve their maintenance condition...I've been there yesterday and it was a terrible experience when no electricity from 3 pm to midnight..! The management need to do something to avoid the same thing from happened again..everything was good,watermark,swimming pool,facilities except for its maintenance..it was embarrassing when your hotel blackout because of lack of maintenance carry... More

A very horrible experience. One of the unfortunate few who had the experience of staying in the hotel during a whole day blackout. It has happened 6 times in 3 years based on discussion with waiter. Tried to talk to the manager who was not around at that point to deal with customers but at electric room instead. No compensation... More

I went to Desaru with 4 other colleagues for a short weekend trip and we were completely happy with the room conditions. We booked a suite with two bedrooms that overlooked the beach. The room is spacious, though the living room is a bit cramped. The facilities are okay (if not run-down for some people) but since we didn't really... More

For the money, initial impressions were good. Check-in was fast despite a large crowd, the single suite was spacious and relatively clean. But once you have had a closer look, that's when you notice the stains on the bedsheets, the poor quality mini bath towels, the trail of ants and the friendly cockroach that decided to be our room mate.... More

At the outset the place does not look very impressive but over all this will meet your expectations and more. The rooms are well appointed and spacious. The location is great with its private beach and a little water park with a lazy river. The property is surprisingly well maintained and the staff is very attentive . The food was... More

Went on a long weekend Good Friday trip to Desaru with the family. I was told by my friend prior to this trip, Do Not Expect a 5 Star stay so my expectation was lower greatly. Arrived at Desaru. Saw the building in hotel was pretty old. It was around 4pm and there was no queue at the reception but... More

Spent 3D2N... Business Trip.. Training. The service was excellent, I mean the STAFF very courteous, helpful and obliging. The Water Park was entertaining for my kid. I will be coming back with the KIDS...