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All 10 Pensacola Beach hotels

Holiday Inn Resort Pensacola Beach Gulf Front

3.0 of 5 Resort   |   14 Via Deluna Drive, Pensacola Beach, FL 32561
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Ranked #2 of 10 hotels in Pensacola Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Christopher W Pace, Florida
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756 people have reviewed this hotel

Traveler rating
    512
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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English first
Pace, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family booked a weekend at the holiday inn resort on pensacola beach for the dates of 8/22-8/24 20014. We didn't even get to finish checking in when my daughter tripped, fell and cut her head on the tile conner of the wall just as you come in the door. We left immediately for the ER. 4 stitches and 4... More

Was this review helpful? Yes 1
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you so much for your kind words about your bad experience. I hope that your little girl is doing much better and hope that you will come back when she is. Make sure you let us know you are coming so we can have a little surprise waiting for her. This staff understands true hospitality and accepts their guest... More

Dallas, Texas
1 review
2 of 5 stars Reviewed 1 week ago

We picked the hotel because it seemed more family friendly but unfortunately they do not have the staff to execute the concept. The view was great but our room smelled like urine on one side and vomit in the middle. Our bed linens were clean but stained. The staff was nice but unresponsive and unhelpful - we made three requests,... More

Was this review helpful? Yes
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

I’m extremely disappointed and very apologetic after reading your review. I wish I could have spoken to you or one of my management team to solve all of this. I’m not sure why any of this happened during your stay with us but you can believe I will dive into this to find out. Certainly this is not a review... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this Resort is very friendly! I would definitely consider the a kid friendly resort with the kid activities that they have. My son absolutely loved the mermaid. My daughters loves the pool and the easy beach access. We used the dinning facilities they had in the resort that I highly recommend as kids eat free. Also, the... More

Was this review helpful? Yes 1
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

I absolutely love your review. My staff works so hard daily to create wonderful experiences and they certainly succeeded here. Please come back very soon. Warm regards, Ron Wilson, CHA General Manager More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a "quiet" family friendly resort with some young children's activities at the pool area (including a mermaid!)right on a beautiful white sand beach. It was our first time in this area of florida and in August the weather was beautiful-hot and sunny with one thunderstorm during our 6 day stay! The prices are competitive, It is within walking... More

Was this review helpful? Yes
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you for your thorough review. We are pleased that you gave Pensacola Beach and our resort a try. I think you will be back because it is hard to deny how beautiful this place really is. Furthermore, we want you back to see how we can earn your 5 star review. Those are definitely our favorites. Warm regards, Ron... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have a wonderful time at Holiday inn resort,front desk girls are super nice,housekeepers always asking if u need something,at the restaurant everybody taking care of u...I will use this hotel next time...Thanks ya'll for the great service ;)

Was this review helpful? Yes
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you for talking about the staff. They are a great group of young hospitality professional that give it everything they have to make sure you have a blast. Please come back very soon to enjoy another great stay with us. We are heating our pool now so it will be nice and warm for the winter. Warm regards, Ron... More

Colleyville, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We just spent the last 6 days at the hotel and had a great time. The service was top notch in every way. Dorian and her pals at the front desk were always upbeat and helpful with places to go and restaurants to try. We chose a balcony view which overlooked the pool and the beach. There were 4 of... More

Was this review helpful? Yes
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Your review is very nice and one that will be greatly appreciated by my staff. They are a great group of young hospitality professional that give it everything they have to make sure you have a blast. Please come back very soon to enjoy another great stay with us. We are heating our pool now so it will be nice... More

Pensacola, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We, along with 13 other couples, recently visited this location and received excellent service! The entire staff went above and beyond in meeting our needs. When hosting a function this staff, Holly and Christina, in conjunction with Liv and the Hilton, provided commendable hospitality and customer service. I can't thank these ladies enough for their efforts!

Was this review helpful? Yes 1
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Your review is very nice and greatly appreciated. Anytime I read that a guest is thrilled with the service they received and mentions individual employees, it is so special. I will certainly share your comments with them and thank them as well for delivering terrific service to you. News flash! We are currently heating our lazy river pool and will... More

Fairhope, Alabama
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Resort this past weekend as a last taste of summer before heading back to school. I think because school has started or is starting it wasn't as busy as it looked a couple of weeks ago when we stayed at another local hotel which was great for us. Our kids 7 & 9 LOVED... More

Was this review helpful? Yes
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you for your detailed review of our resort. I wanted to respond to the wait times you described about Riptides food service first. I don’t feel we do a good job explaining to our guests that we serve the entire resort from Riptides, all of the pool deck area, Tiki Bar and as you mentioned room service for 206... More

Midwest City, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good points: 1. Staff very polite, helpful (especially Tracy). Both of my grandsons were stung by jellyfish and Tracy provided vinegar for the affected. 2. The establishment was very clean. 3. Excellent location. 4. Perfect access to the beach. 5. Very family friendly. 6. Beautiful infant/children & adult pools. The bad: 1. Restaurant inside the hotel prices are expensive... More

Was this review helpful? Yes 1
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you for staying with us and also for writing your review. I appreciate that you commented on so many positive areas of our resort especially the friendly staff. We are blessed to have all of them. I’m sorry you were disappointed in Riptides but will make sure they are aware of your critique. We always try to be better.... More

Quinton, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Dorian at the front desk was professional and courteous, and very helpful with all our questions. Others on staff were also hospitable, checking if we needed anything. We enjoyed the beach and the lazy river/pool. Peg leg Pete's and the Native Cafe turned out to be good choices for dinner and breakfast. My only reservation about the hotel was less-than-perfect... More

Was this review helpful? Yes 1
Ron W, General Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review

Thank you for staying with us and for your review. I apologize for housekeeping and will make sure there are conversations to improve their daily service. We hope you will come back for more fun in the sun on beautiful Pensacola Beach soon. Warm regards, Ron Wilson, CHA General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(29)
  • Pool area(17)
  • Very clean(9)
  • Short walk(7)
  • Hot tub(6)
  • Very friendly(5)
  • Kids ate free(4)
  • Great time(3)

Additional Information about Holiday Inn Resort Pensacola Beach Gulf Front

Address: 14 Via Deluna Drive, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Resort Pensacola Beach Gulf Front 3*
Reservation Options:
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Also Known As:
Holiday Inn Resort Pensacola Beach Gulf Front Hotel Pensacola Beach
Beachside Resort Pensacola
Beachside Hotel Pensacola

827 photos of this hotel

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Hotel & grounds (73)
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Expert photos: Taken by TripAdvisor travel experts

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The Hotel (81)
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Restaurants and Bars (38)
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Lazy River Pool (50)
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King Gulf Front Room (62)
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Indoor Pool (12)
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Double Queen Gulf Front Room (59)
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Beach (34)
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Amenities (49)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Pensacola Beach #2 Romantic Hotel in Pensacola Beach #2 Family Hotel in Pensacola Beach #2 On the Beach Hotel in Pensacola Beach
Hotel Class
Official Description (provided by the hotel)
Beachfront rooms enjoy panoramic views of emerald green waters of the Gulf of Mexico and 52 miles of sugar white sand. We have the best pool on Pensacola Beach with a 250 foot lazy river, cascading waterfall & 2 hot tubs. Other amenities include Riptides Sports Grill & beachfront Tiki bar, beach view fitness center, and family suites. Seasonally we offer ‘Dive Inn’ evening movies, supervised children’s activities, mermaids and pirates. Additionally we have some of the very best views on the beach. ... more   less 
Number of rooms
206

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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