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Portofino Island Resort & Spa

Certificate of Excellence
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10 Portofino Dr, Pensacola Beach, FL 32561
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Portofino Island Resort & Spa
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499 Reviews from our TripAdvisor Community

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Traveler rating
    255
    111
    53
    41
    39
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292
64
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (499)
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    (179)
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    (56)
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There are newer reviews for Portofino Island Resort & Spa
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sevierville
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a week here for a Fathers Day getaway. It was a great time! We loved our condo in tower 4.... Beautiful views of gulf and bay from our 12th floor balcony. Resort amenities were wonderful as well as the pleasant staff. My only complaint would be the state of the main pool the day we decided to spend... More 

Was this review helpful? Yes 1
Alexandria, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited with a family of ten which included four small children. We arrived early in order to not waste a day and to also allow the children to sleep on the way. We checked in at the front desk and were immediately told they had a large group that had just checked out and they were attempting to clean... More 

Was this review helpful? Yes 4
Charleston
1 review
5 of 5 stars Reviewed 1 week ago

We visited Portofino Island Resort in June for a family vacation. We are a family of 7 with a variation of ages. Our 3 bedroom room was incredible! Very spacious and beautifully decorated! We ate in several evenings and had everything we needed, including the convenience of the built in patio grill!! The balcony was enormous with plenty of room... More 

Review collected in partnership with this hotel

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Scottsdale
1 review
1 of 5 stars Reviewed 2 weeks ago

If you like sitting on your balcony and listening to the ocean, unfortunately it is drowned out by the traffic that runs in front of the condo(14th fl). Bring a fat wallet (all those amenities are $$$) and good walking shoes!

Review collected in partnership with this hotel

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Don't bother requesting early check in, the management team will not bother to accommodate you. In fact we waited 2 hours in office. 7pm check in & the staff was very rude through the entire ordeal. I requested a refund but they refused so we had no choice but to wait. As for the rest of the weekend, I'm pretty... More 

Was this review helpful? Yes 1
Abbeville
1 review
3 of 5 stars Reviewed 2 weeks ago

Our stay last year was so much better, We planned on grilling, and sitting out on our balcony to enjoy a gulf view. We had a side / road view. Honestly the bay/sound view last year was better. not our best vacation

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

For many years I've stayed at Turqouise Place in Orange Beach, Alabama. This year we thought we would mix it up and try Portofino we even toured it in March. This was such a mistake. We called ahead and told them we would need early check in and they said that would be fine. We got there and waited 4... More 

Was this review helpful? Yes 3
Peachtree City
1 review
5 of 5 stars Reviewed 2 weeks ago

A real resort just like in mexico! Everything you need is there great beach access drinks and food on the beach had a great trip will be back! Nice large two bedroom rooms and great kitchen and diner area.

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

Everything you need and more! If during your next visit your party expands, we also have 3 bedroom condo's on property. All kitchen complete with cooking utensils. More 

Thibodaux
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful accommodations, above and beyond friendly staff, awesome beach, amazing bay adventures, pools everywhere, and other great amenities will bring my family back again and agin to Portofino Island.

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

Family fun is a must at Portofino! Thank you for the review glennandnancyd, we look forward to hosting you again and again! More 

Shreveport
1 review
4 of 5 stars Reviewed 2 weeks ago

Portofino is a wonderful place to stay with kids and has events for everyone in the family. The extreme package is always worth is and the service and food is excellent. The biggest issue we had was we paid a premium price for a week and the condo was very run down, dirty carpet and other details that made it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

Thank you for the review Denise. As always, if anything does not meet your expectations we will be sure to rectify the issue. The adventure packages are a great convenience to enjoy during any stay! More 

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Three Bedroom Sky Home (229)
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