The Portofino is a first class resort in every way. You pay for it but it is well worth the bucks if you want first class facilities, service and food. We attended a wedding on the beach and a rehearsal and reception dinner by the pool. The weather was perfect the day of the wedding, but the next day it... More

My family and I recently took a trip to Pensacola Beach and stayed at this resort. Our first day on the beach, the beach attendants working that day acted very inappropriately towards my two daughters. When I went to their manager to alert him of the behavior his employees were displaying, he acted as if I was annoying him with... More

Very friendly staff, esp at the beach and bay areas... They are excellent! In my opinion, premium pass is worth the cost, particularly for the umbrella/chairs at both beach and bay, and in our case, the inflatable toys on the bay ( lots of fun for our 12 and 14 year olds ). Our unit had super uncomfortable bed, pillows,... More

How I wish I could have rated this 5 stars, instead I gave it a 3 and here is the fairest review I could possibly write. Our family stayed here for 4 nights this past weekend while my husband was attending a work conference (also at the resort). Our plans to visit Portofino were decided by a larger group, so... More

I would've been satisfied with my experience if it weren't for the price paid for our trip. Let's get the good stuff out of the way: the rooms themselves were for the most part spacious and well-appointed (with a few weird exceptions – no dish soap? No griddle? No daily housekeeping?) with a beautiful view of the gulf. The full... More

Place was just plain overpriced. The rooms were nice, but there is only one master room; the other's a kid's room with two single beds. So not great for couples traveling together. Room is definitely highlight, as they have nice views and a fairly nice living area. Room is quite expensive, but would have maybe been worth it if the... More

My family and I checked into the Portofino Resort expecting a great time. But, first our room wasn't clean it was just left unfinished and had no tissue and other amenities you come to expect. It's continued to be disappointing the service is very bad in the restaurant, when its open to the guest for the most part it's closed.... More

This place is really great for families. I stayed in a condo with my son and his family. There were 3 bedrooms and 4 bathrooms. Views were awesome. My other son stayed in a 3 bedroom, 4 bath condo down the hall. We were on level 14. The elevators were always prompt. We were in tower 1. They have parking... More

This place is not a resort. They have no breakfast places at all on site. They closed one of the major pools, bar and restaurants all weekend (Friday, Saturday, and Sunday) for weddings and shoved everyone into one small pool. There was not enough room. You could not even use the Jaccuzi on that side. They shut it down 5... More