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Portofino Island Resort & Spa

4.0 of 5 10 Portofino Dr, Pensacola Beach, FL 32561
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#7 of 10 Hotels in Pensacola Beach
295 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Portofino Island Resort & Spa
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Portofino Island Resort & Spa
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295 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were interested on a final beach trip during the Labor Day weekend. We had made reservations at the Embassy Suites in Destin but didn't really want to drive the extra hour if we didn't have to. I started looking at condos because hotels were either booked up or ridiculously expensive in Pensacola. I first made contact through flipkey.com for... More

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Rising Sun, MD.
Top Contributor
91 reviews 91 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

I must say that I'm not sure why we went back again after our trip last year. I guess it was in hope that this once beautiful resort had turned the corner back to when the units you rented were kept clean and were decorated nicely. I booked directly online through Portofino with the deluxe and premier packages included in... More

Was this review helpful? Yes 1
Moscow, Russia
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Oh, how I miss this sugar-white sand and blue water and dolphins and turtles! The beach there is perfect, clear water, seashells, little crabs. The resort itself: our suite was pretty comfortable, we had everything we needed. The view from the 10 floor was very nice. We stayed in tower 5. I guess they don't provide housekeeping. We stayed only... More

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Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Oh my......where do I begin ? Paying high price makes this vacation even more frustrating. When we arrived late after long drive - finally got all luggage to the unit and keys didn't work. Had to hike back to office / then after lugging all STUFF into room >>>> AC didn't work !!!! JUNE 2014 >We had large family and... More

Was this review helpful? Yes 1
Lafayette, Louisiana
1 review
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Booked online using Portifino's website. Booked a room to accommodate three couples. Based on the photos, looked to be a lovely room in the newest tower. Arrived and found out we were booted from the room because the condo's owner came in. We were not notified. We simply do not get what we paid for when the condo's owner knows... More

Was this review helpful? Yes 19
Cincinnati, Ohio, United States
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 11, 2014

My family and I just returned from our vacation at the Portofino Resort. We were in newest building Tower 5 on the terrace floor with a huge terrace and a nice view of the bay. Our condo which we rented from a private owner on VRBO was decorated nicely and included most needed amenities. The Good: The resort is very... More

Was this review helpful? Yes 11
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

I am sitting on the beach looking at the beautiful, clear water and had some time to kill. I figured I will read the reviews and see if people love this place as much as we do. I was surprised people would have anything bad to say. It's so relaxing here. It's not loud, my 20 month old son is... More

Was this review helpful? Yes 4
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

This resort consists of five high-rises. As best I can tell, each unit is independently owned but is "managed" by the overall facility. We stayed in a two bedroom 2 1/2 bath condo; the layout and size of the unit suited our needs very well. on arrival the unit appeared to be clean; however, when we got in bed we... More

Was this review helpful? Yes 2
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 5, 2014

Pensacola Beach couldn't be more beautiful. We stayed at the Portofino Island Resort. This could be a wonderful resort, but our experience was far from wonderful. They have what they call "Premier". This was not offered to us or explained to us. Everywhere we went in the resort we were asked if we were Premier. Apparently there is a discounted... More

Was this review helpful? Yes 5
Phoenix, AZ
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

This place is exceptional if you get the extra package that includes toys such as jet skis, scooters, etc. The resort itself is very well maintained and is beautiful. If you have children, this is the place to go. The only reason this place didn't get 5 stars is because the condos were so sparse on little things - like... More

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

We are happy to hear you enjoyed the many family friendly activities we have on the property. Jet Skis and Scooters are a great way to spend an afternoon and the children love the inflatable water park! We hope you come back and stay with us soon! More

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Additional Information about Portofino Island Resort & Spa

Address: 10 Portofino Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Portofino Island Resort & Spa 4*
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino

1,194 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (134)
View from room (22)
Pool/beach area (25)
Family/play areas (2)
Room/suite (24)
Hotel & grounds (32)
Dining (4)
Bathroom (1)
Other (24)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (1034)
Amenities (242)
Beach (64)
Indoor Pool (24)
Lifestyle Center Pool (90)
Restaurants and Bars (33)
The Hotel (163)
Three Bedroom Sky Home (229)
Tower Pool (24)
Two Bedroom Sky Home (165)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (5)
Pool/beach area (7)
Family/play areas (1)
Dining (1)
Room/suite (2)
Other (11)
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