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All 10 Pensacola Beach hotels

Portofino Island Resort & Spa

4.0 of 5 Hotel   |   10 Portofino Dr, Pensacola Beach, FL 32561
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Ranked #7 of 10 hotels in Pensacola Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Logan M Cincinnati, Ohio, United States
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291 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Spanish first
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English first
Lafayette, Louisiana
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked online using Portifino's website. Booked a room to accommodate three couples. Based on the photos, looked to be a lovely room in the newest tower. Arrived and found out we were booted from the room because the condo's owner came in. We were not notified. We simply do not get what we paid for when the condo's owner knows... More

Was this review helpful? Yes 13
Cincinnati, Ohio, United States
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I just returned from our vacation at the Portofino Resort. We were in newest building Tower 5 on the terrace floor with a huge terrace and a nice view of the bay. Our condo which we rented from a private owner on VRBO was decorated nicely and included most needed amenities. The Good: The resort is very... More

Was this review helpful? Yes 9
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I am sitting on the beach looking at the beautiful, clear water and had some time to kill. I figured I will read the reviews and see if people love this place as much as we do. I was surprised people would have anything bad to say. It's so relaxing here. It's not loud, my 20 month old son is... More

Was this review helpful? Yes 3
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort consists of five high-rises. As best I can tell, each unit is independently owned but is "managed" by the overall facility. We stayed in a two bedroom 2 1/2 bath condo; the layout and size of the unit suited our needs very well. on arrival the unit appeared to be clean; however, when we got in bed we... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pensacola Beach couldn't be more beautiful. We stayed at the Portofino Island Resort. This could be a wonderful resort, but our experience was far from wonderful. They have what they call "Premier". This was not offered to us or explained to us. Everywhere we went in the resort we were asked if we were Premier. Apparently there is a discounted... More

Was this review helpful? Yes 5
Phoenix, AZ
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is exceptional if you get the extra package that includes toys such as jet skis, scooters, etc. The resort itself is very well maintained and is beautiful. If you have children, this is the place to go. The only reason this place didn't get 5 stars is because the condos were so sparse on little things - like... More

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

We are happy to hear you enjoyed the many family friendly activities we have on the property. Jet Skis and Scooters are a great way to spend an afternoon and the children love the inflatable water park! We hope you come back and stay with us soon! More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at Portofino. Overall Experience: Good, Good cruises: Sunset & Dolphin .View: Great maintainence fixed issues real quick on first day. Awesome fireworks at night by the main pool. Great DJ, and music. Outdoor grill : regular home grill, Appliances: cool, Dishes& cutlery: Plenty Pools & spa(hot tub/Jacuzzi )need to be chlorinated frequently. Pool : Murky water, Hot Tub at... More

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

We are glad you were able to relax on your vacation with us! The Naval Air Museum certainly is a must visit, on your next stay with us try out the Blue Angel’s Cruise to watch them practice their routine from our 63 ft. catamaran – the Portofino I. More

4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

High class resort with a few slip ups. Great location, but they miss on keeping the details taken care of. Beautiful condos, but as typical with owner rented condos, kitchen-ware was at a minimum. Poor communication between housekeeping and front desk as to when unit was actually ready. Poor communication between sales staff, concierge, and tennis center as to what... More

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PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

We apologize for the miscommunication that you had received; this will be an issue we will certainly address. We are pleased that you enjoyed your time with so many of our amenities on property. Please come back soon! More

Houston, Texas
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is an annual end of summer family trip that involves usually 10-12 families from our school. The property is perfect for this kind of vacation. If you want to hear the water from your balcony, request tower 4 overlooking the bay. It's the only tower that will give you this. Also I highly recommend getting a confirmation of the... More

Was this review helpful? Yes 1
PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

Thank you for choosing Portofino as your vacation of choice, with many amenities and accommodations that people of all ages can enjoy certainly makes for a wonderful vacation. Please come back to visit us! More

New Iberia, Louisiana
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in tower 5 unit 1308. We rented through vrbo which was a mistake. If you rent through the resort, you get a welcome gift, free chairs and umbrella at the beach and complementary dolphin cruise. Sad part is that there was only a slight price difference. The views of the beach were amazing!!! There is a very short... More

Was this review helpful? Yes 1
PortofinoIsland, Marketing Coordinator at Portofino Island Resort & Spa, responded to this review

We are pleased to see you were able to take advantage of the wonderful Premier benefits by booking directly through us! The Adventure packages are always a must and we’re glad you were able to save money on the package by being a Premier guest, we look forward to your next stay with us! More

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Additional Information about Portofino Island Resort & Spa

Address: 10 Portofino Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Portofino Island Resort & Spa 4*
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino

1,193 photos of this hotel

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All traveler photos (133)
Pool/beach area (25)
View from room (21)
Family/play areas (2)
Room/suite (24)
Hotel & grounds (32)
Dining (4)
Bathroom (1)
Other (24)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (242)
Beach (64)
Indoor Pool (24)
Lifestyle Center Pool (90)
Restaurants and Bars (33)
The Hotel (163)
Three Bedroom Sky Home (229)
Tower Pool (24)
Two Bedroom Sky Home (165)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (5)
Pool/beach area (7)
Family/play areas (1)
Dining (1)
Room/suite (2)
Other (11)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
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#6 On the Beach Hotel in Pensacola Beach #7 Business Hotel in Pensacola Beach
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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