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Portofino Island Resort & Spa

4.0 of 5 10 Portofino Dr, Pensacola Beach, FL 32561
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#7 of 10 Hotels in Pensacola Beach
299 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Portofino Island Resort & Spa
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Portofino Island Resort & Spa
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299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pensacola beach is fabulous. The resort is lovely, condo was fine. There is transportation available and you'll want to use it to eat elsewhere. At the gourmet dinner restaurant, I ordered champagne battered lobster. It was so greasy and overcooked it was nearly inedible. The waitress asked how our food was but then made no suggestions to remedy the situation.... More

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Port Allen, Louisiana
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed in Tower 4, Unit 904 and it was very dirty. Stained bedding and just dirty. The pool for our tower had stuff floating in it. We didn't have a grill on our porch, which was advertised as having. Our view from the balcony was great, though. For the money we spent on this condo, I can find a... More

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Louisville, Kentucky
Top Contributor
226 reviews 226 reviews
32 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pensacola Beach is known to travelers across the world for its powdery, white sand and clear, emerald waters. With attractions ranging from snorkeling and diving to the wonders of its area museums, it is a fantastic destination for families, couples, or anyone just needing to "get away from it all". However, rising like a tropical oasis from the sand is... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I did a lot of research prior to booking the unit based on user reviews & photos of the condos online. When I'd found the one I wanted, I called the 800 number & asked for that particular room number. It's very easy to check availability with the provided calendar on the website. Upon arrival, checking in was a breeze.... More

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15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were interested on a final beach trip during the Labor Day weekend. We had made reservations at the Embassy Suites in Destin but didn't really want to drive the extra hour if we didn't have to. I started looking at condos because hotels were either booked up or ridiculously expensive in Pensacola. I first made contact through flipkey.com for... More

Was this review helpful? Yes 2
Rising Sun, MD.
Top Contributor
94 reviews 94 reviews
15 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I must say that I'm not sure why we went back again after our trip last year. I guess it was in hope that this once beautiful resort had turned the corner back to when the units you rented were kept clean and were decorated nicely. I booked directly online through Portofino with the deluxe and premier packages included in... More

Was this review helpful? Yes 2
Moscow, Russia
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Oh, how I miss this sugar-white sand and blue water and dolphins and turtles! The beach there is perfect, clear water, seashells, little crabs. The resort itself: our suite was pretty comfortable, we had everything we needed. The view from the 10 floor was very nice. We stayed in tower 5. I guess they don't provide housekeeping. We stayed only... More

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Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Oh my......where do I begin ? Paying high price makes this vacation even more frustrating. When we arrived late after long drive - finally got all luggage to the unit and keys didn't work. Had to hike back to office / then after lugging all STUFF into room >>>> AC didn't work !!!! JUNE 2014 >We had large family and... More

Was this review helpful? Yes 2
Lafayette, Louisiana
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 15, 2014

Booked online using Portifino's website. Booked a room to accommodate three couples. Based on the photos, looked to be a lovely room in the newest tower. Arrived and found out we were booted from the room because the condo's owner came in. We were not notified. We simply do not get what we paid for when the condo's owner knows... More

Was this review helpful? Yes 20
Cincinnati, Ohio, United States
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 11, 2014

My family and I just returned from our vacation at the Portofino Resort. We were in newest building Tower 5 on the terrace floor with a huge terrace and a nice view of the bay. Our condo which we rented from a private owner on VRBO was decorated nicely and included most needed amenities. The Good: The resort is very... More

Was this review helpful? Yes 13
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Additional Information about Portofino Island Resort & Spa

Address: 10 Portofino Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Portofino Island Resort & Spa 4*
Number of rooms: 378
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino

1,194 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (134)
View from room (22)
Pool/beach area (25)
Family/play areas (2)
Room/suite (24)
Hotel & grounds (32)
Dining (4)
Bathroom (1)
Other (24)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (242)
Beach (64)
Indoor Pool (24)
Lifestyle Center Pool (90)
Restaurants and Bars (33)
The Hotel (163)
Three Bedroom Sky Home (229)
Tower Pool (24)
Two Bedroom Sky Home (165)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (5)
Pool/beach area (7)
Family/play areas (1)
Dining (1)
Room/suite (2)
Other (11)
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