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Portofino Island Resort & Spa

4.0 of 5 10 Portofino Dr, Pensacola Beach, FL 32561
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Certificate of Excellence 2014
Portofino Island Resort & Spa
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Portofino Island Resort & Spa
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302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this unit at Portofino going through the VRBO site. I couldn't say enough kind things to say about Katie Tipsword, who helped us find this amazing unit which had the 2 king bedrooms we requested each connecting to the balcony which centered off the living / dining area. What a view of the gulf, Santa Rosa Sound and... More

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Lafayette, Louisiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed during the weekend of Oct 3, 4, 5. Tower 4, unit 1104. This was a 3 bedroom, 3 1/2 bath unit. From the start the employees were great. Each one of them would ask how we were doing, if all was okay? The unit was very clean, dishes, pots, utensils were more than adequate. We could have used another... More

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Rockwall, Texas
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We took one of our sons and two of our granddaughters to Portofino Island in July. We had a great time and the accommodations were really nice - lots of room, quick access to the beach, the pool and activities. The rooms were clean and comfortable and every room had a view. My only complaint was the master bath toilet... More

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pensacola beach is fabulous. The resort is lovely, condo was fine. There is transportation available and you'll want to use it to eat elsewhere. At the gourmet dinner restaurant, I ordered champagne battered lobster. It was so greasy and overcooked it was nearly inedible. The waitress asked how our food was but then made no suggestions to remedy the situation.... More

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Port Allen, Louisiana
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed in Tower 4, Unit 904 and it was very dirty. Stained bedding and just dirty. The pool for our tower had stuff floating in it. We didn't have a grill on our porch, which was advertised as having. Our view from the balcony was great, though. For the money we spent on this condo, I can find a... More

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Louisville, Kentucky
Top Contributor
231 reviews 231 reviews
33 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed September 16, 2014

Pensacola Beach is known to travelers across the world for its powdery, white sand and clear, emerald waters. With attractions ranging from snorkeling and diving to the wonders of its area museums, it is a fantastic destination for families, couples, or anyone just needing to "get away from it all". However, rising like a tropical oasis from the sand is... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

I did a lot of research prior to booking the unit based on user reviews & photos of the condos online. When I'd found the one I wanted, I called the 800 number & asked for that particular room number. It's very easy to check availability with the provided calendar on the website. Upon arrival, checking in was a breeze.... More

Was this review helpful? Yes 1
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2014

We were interested on a final beach trip during the Labor Day weekend. We had made reservations at the Embassy Suites in Destin but didn't really want to drive the extra hour if we didn't have to. I started looking at condos because hotels were either booked up or ridiculously expensive in Pensacola. I first made contact through flipkey.com for... More

Was this review helpful? Yes 2
Rising Sun, MD.
Top Contributor
101 reviews 101 reviews
17 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed September 11, 2014

I must say that I'm not sure why we went back again after our trip last year. I guess it was in hope that this once beautiful resort had turned the corner back to when the units you rented were kept clean and were decorated nicely. I booked directly online through Portofino with the deluxe and premier packages included in... More

Was this review helpful? Yes 4
Moscow, Russia
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 7, 2014

Oh, how I miss this sugar-white sand and blue water and dolphins and turtles! The beach there is perfect, clear water, seashells, little crabs. The resort itself: our suite was pretty comfortable, we had everything we needed. The view from the 10 floor was very nice. We stayed in tower 5. I guess they don't provide housekeeping. We stayed only... More

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Additional Information about Portofino Island Resort & Spa

Address: 10 Portofino Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Portofino Island Resort & Spa 4*
Number of rooms: 378
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino

1,195 photos of this hotel

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All traveler photos (135)
Pool/beach area (26)
Family/play areas (2)
Room/suite (24)
Hotel & grounds (32)
View from room (22)
Dining (4)
Bathroom (1)
Other (24)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (242)
Beach (64)
Indoor Pool (24)
Lifestyle Center Pool (90)
Restaurants and Bars (33)
The Hotel (163)
Three Bedroom Sky Home (229)
Tower Pool (24)
Two Bedroom Sky Home (165)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (5)
Pool/beach area (7)
Family/play areas (1)
Dining (1)
Room/suite (2)
Other (11)
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