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Portofino Island Resort & Spa

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10 Portofino Dr, Pensacola Beach, FL 32561
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Portofino Island Resort & Spa
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497 Reviews from our TripAdvisor Community

Traveler rating
    254
    111
    53
    41
    38
See reviews for
290
64
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Can not stay anywhere better. This place is the best. We had a blast. I loved everything about it. Best vacation to date! We will go back every year. Water was awesome and the condos were awesome too. Kids loved it. Plenty to do!

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Brookhaven
1 review
2 of 5 stars Reviewed 3 days ago NEW

I felt the condo itself was nice and decorated very tastefully. I did not feel for $3400 we got a very clean condo! Not happy with that! Gum on floor, trash behind furn, sinks nasty! Xxxxxxxx xxxxxxxx

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Was this review helpful? Yes 1
Natchez
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I give top stars on this place. Beautiful. Staff is top notch. Room was perfect. Check in was kinda questionable. Requested early check in but couldn't check in till 5 bc room wasn't ready. Talked to cleaning lady and room has been ready since 12. But couldn't check in till 5. So the day was wasted. Overal everything was perfect.... More 

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Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were spacious and very nice, and the way the resort is situated on a peninsula ensures every room has a great view. The pool is very nice, and there are several good dining options on the resort property.

Was this review helpful? Yes 1
Lexington, Kentucky
1 review
2 of 5 stars Reviewed 1 week ago NEW

The resort is beautiful...that's it! We were told we could get an early check-in. 30 minutes before check-in time (5:00) isn't early when travelling with 2 toddlers, a 9 and 11 y.o. When we got into our room, there was blood on and in the toilet. It took two additional ppl to clean the bathroom (a pizza roll was left... More 

Was this review helpful? Yes 4
Tallahassee
1 review
4 of 5 stars Reviewed 1 week ago

We rented 2 units for seven adults and six children on the fifth floor. That floor has huge balconies, which provided a place to get away for a peaceful look at the neighboring Gulf Islands National Seashore, the sunset over the bay, or the sunrise. One unit was "family friendly" way with a big dining table and moveable furniture. The... More 

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Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago via mobile

VERY LATE CHECK INN!!! Meaning like 7:00 p.m. With the parking lot full of angry guess that were told they would be able to have a early check in. NO CASH ACCEPTED!!!!! NO FOOD OR BEVERAGE PACKAGES HONORED UNTIL CHECKED IN AND YOU HAVE A ROOM KEY. Not a arm band!!!! Mangement VERY unconcerned about the ANGRY GUEST!!! Nice place... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago

The first stay we had was great. No complaints save for the broken sliding door in one of the guest bedrooms. We managed! Everyone was nice. Second stay a year later at a different was excellent. No complaints, our group had a wonderful stay. Kitchen is awesome, amenities are great, and again everyone was so accommodating. Like any hospitality company,... More 

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sevierville
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a week here for a Fathers Day getaway. It was a great time! We loved our condo in tower 4.... Beautiful views of gulf and bay from our 12th floor balcony. Resort amenities were wonderful as well as the pleasant staff. My only complaint would be the state of the main pool the day we decided to spend... More 

Was this review helpful? Yes 1
Alexandria, Louisiana
1 review
2 of 5 stars Reviewed 1 week ago

We visited with a family of ten which included four small children. We arrived early in order to not waste a day and to also allow the children to sleep on the way. We checked in at the front desk and were immediately told they had a large group that had just checked out and they were attempting to clean... More 

Was this review helpful? Yes 2
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