We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Pensacola Beach hotels

Portofino Island Resort & Spa

4.0 of 5 Hotel   |   10 Portofino Dr, Pensacola Beach, FL 32561
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Portofino Island Resort & Spa to your Saves list
Portofino Island Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #7 of 10 hotels in Pensacola Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Catinlr Little rock
  • Overview
  • Reviews (274)
  • Photos (1,187)
  • Amenities
  • Q&A
  • Room tips (42)
  • Location
  • More
Write a Review

274 people have reviewed this hotel

Traveler rating
    142
    63
    23
    28
    18
See reviews for
148
35
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Little rock
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was our first time to Portofino island. We will def be back. We loved the spacious condo, how you could see water from every window, outside dining table and grill on our balcony. We had one maintenance issue (toilet running) and it was fixed within the hour. Elevators were very fast, rarely had to wait. So nice to have... More

Was this review helpful? Yes 1
Lancaster, Pennsylvania
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW

Our experience was - "Got a problem? So sorry, too bad for you". It's a beautiful location, nice pools, and I'm sure there are nice condos. Our "luxury condo" with it's "fully equipped gourmet kitchen" was fair with lots of corners cut. Things like a broken clock were addressed slowly. Told "some owners don't keep up with their units." I... More

Was this review helpful? Yes
atlanta
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This was our third visit to Portofino. The condos are so dirty that you have to wear socks to even be able to walk on the floors. If not, your feet will turn black with dirt in a few minutes after walking around. The condo we stayed in is also just worn out. The main door actually could be pushed... More

Was this review helpful? Yes 1
caligirl
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I'm still on vacation now but I have to write a review about this stay at Portofino Island Resort. We decided to splurge and get a Penthouse this time and the stay has been a little undesirable umm where do I start? 1. Flying roaches in Penthouse 2. Toilet stopped up twice 3. No power in the Master Bathroom 4.... More

Was this review helpful? Yes 1
Pennsylvania
Contributor
18 reviews 18 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a two week trip to Pensacola and stayed at the Portofino. This was our first time visiting the area and we had a great time. I loved the white sand beach and the clear emerald water. Some days there were waves and some days you could just float in the ocean like a pool. We brought... More

Was this review helpful? Yes 8
Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Disappointed about check in, and deactivated key cards We called beforehand and were advised early check in was available. We arrived at 10 and were advised check out was at 11 and to give them a few hours to clean. We "checked in" but would get activated keys once the cleaning was done. We returned at 2 and were told... More

Was this review helpful? Yes 2
Tennessee
Top Contributor
112 reviews 112 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family stayed in a 2 bedroom condo in Portofino. The view from our room was wonderful. The pools were all nice and clean. We stayed on the 11th floor of Tower 3. We had a beautiful view of the ocean. Our sunrise view would have been great, but the skies were overcast every day. Helpful hints for future guests:... More

Was this review helpful? Yes 10
Houston, Texas
Top Contributor
77 reviews 77 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Portafino hosted us as a church family, and believe me hosting 2500 high school students can be a chore...they did an amazing job! The grounds are beautiful and well maintained, the condos are really nice and clean, and the location is awesome! Situated between the gulf and the bay with lots for the kids and families to do. And... More

Was this review helpful? Yes
Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just spent six nights at Portofino Island with my wife, two teenage daughters and about 30 other relatives. We all stayed in Tower 4, with multiple units on the 11th floor. I have to say that we were almost all very satisfied with our stay. I loved the reserved parking, abundance of rolling luggage carts and ease of loading... More

Was this review helpful? Yes 2
Glendale Heights, Illinois
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We rented a condo here through the VRBO website and had no issues at all with the booking and deposit. Upon arrival, we checked in and found out that most of the rooms were not going to be ready on time due to a high school group of 2400 kids checking out 2 hours late that day. Not a huge... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Portofino Island Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Portofino Island Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portofino Island Resort & Spa

Address: 10 Portofino Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Portofino Island Resort & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, TRIPSHOCK.COM, Travelocity, Tingo, Orbitz, BookingOdigeoWL, Hotels.com and Venere so you can book your Portofino Island Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino

1,187 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (126)
Viewed
Pool/beach area (22)
Viewed
Family/play areas (2)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (32)
Viewed
View from room (20)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (21)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (1035)
Viewed
Amenities (242)
Viewed
Beach (65)
Viewed
Indoor Pool (24)
Viewed
Lifestyle Center Pool (90)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (163)
Viewed
Three Bedroom Sky Home (229)
Viewed
Tower Pool (24)
Viewed
Two Bedroom Sky Home (165)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (7)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (11)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#6 On the Beach Hotel in Pensacola Beach #7 Family Hotel in Pensacola Beach #7 Business Hotel in Pensacola Beach
Hotel Class
Number of rooms
378

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer