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All 10 Pensacola Beach hotels

Hilton Pensacola Beach Gulf Front

3.5 of 5 Hotel   |   12 Via de Luna Dr, Pensacola Beach, FL 32561
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Ranked #5 of 10 Hotels in Pensacola Beach
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A recent review
3 of 5 stars Reviewed August 16, 2013
shirley l dc
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929 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Pensacola Beach Gulf Front
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dc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed August 16, 2013

The Hilton's pensacola location of course is a nice hotel as you would expect from any Hilton hotel. I was there for a business/ personal trip this month and stayed for a week. I was originally booked for a King, which is a nice size room but wanted to change to a double since by two daughter joined me on... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear shirley l, First I would like to apologize we were unable to move you to another room. We really have a process to make sure that our guests have comfortable room accommodations even when we are 100% occupancy. Housekeeping service is an amenity we do not ever want to not provide to our guest. You should not have to... More

Jackson, United States
1 review
5 of 5 stars Reviewed August 16, 2013

You will pay a little more but its well worth it. The facilities and beach are beautiful and you will remember the surf for a long time. The location is close to numerous restaurants, activities and shopping. There will be no boredom unless you just want to sit in the shade and read a book.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear James W, Thank you for the great review, and the comments especially about your memories of our wonderful surf. Hope to see you again very soon. Sincerly, Gina O. Dudley General Manager Hilton Pensacola Beach More

Fort Worth, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 15, 2013

We stayed one night at the Hilton and got a Gulf View at $315 on a Saturday night. It was really nice, great staff, but...When we checked out of the Hilton and checked in at the Hampton (There sister Hotel), I needed to go across the the walkaway between the Hampton and the Hilton. There was this security guard at... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear Jerry_Blaine, First, I would like to thank you very much for your comments, expecially about our pool security on that Sunday. We do not normally let anyone not enter our pool path from our sister hotel, Hampton, next door. Our Latitudes bar is always open to the public. I have shared your comments with my management team in hopes... More

Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed August 15, 2013

I'm submitting this review a bit late but, am just now finding the time to do so. Grandkids are a lot to keep up with but, well worth it. This was our first time staying with the wonderful folks at the Hilton on Pensacola Beach! We were greeted by the bell staff and wonderful smiles, at the front desk. Matt... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear Linda Jo G, Great survey!!! So glad to see you had a great time here with your family. Thank you for the great comments about our hotel staff. Come back very soon. Sincerly, Gina O. Dudley General Manager Hilton Pensacola Beach More

Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 13, 2013

I would like to say that I have stayed at this Hilton a couple of times and have thoroughly enjoyed my stay each and every time. This particular time we didn't stay at the Hilton but rather at a rental condo. And because our condo didn't not have a restaurant or bar, we did frequent the bar several times during... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear figrl496, Thank you for the great comments on our hotel, especially about our Latitudes pool bar staff. Come back very soon. Sincerly, Gina O. Dudley General Manager Hilton Pensacola Beach More

Atmore, Alabama
1 review
4 of 5 stars Reviewed August 13, 2013

The rooms were great. Had a great stay! The view was awesome of the ocean .The Hilton has great staff. My housekeeper Debbie she was very friendly and did a great job with giving me everything I needed wish I had her my hole stay. Hotel food was a little pricy. But it was a awesome family trip in along... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear famiy23, Thank you so much for the special mention of Debbie! She is a wonderful member of our housekeeping staff. So glan to see you had a great time with us, and hope to see you back very soon. Sincerly, Gina O. Dudley General Manager Hilton Pensacola Beach More

Lexington, Kentucky
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 13, 2013

Decided to stay here after our first hotel pick was unavailable.First thing I notice is that the hotel was beautifully decorated. We did not to pay more for the ocean view but still could watch boats on the sound. Our room were very clean and surprisingly large. I had a king room...the bed was sooo comfortable.My favorite thing was the... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear LastMinute_40509, Thank you for your survey on your recent stay, I was glad to see your room and the view were very enjoyable. Your are correct, we were very busy during this time of the year, so I understand your comments about our pool areas. Your feedback regarding these items is so valuable to our efforts to continuously improving... More

Louisiana
1 review
5 of 5 stars Reviewed August 12, 2013

This is a beautiful and well managed hotel. Perfect for families and a great business meeting/convention facility. The H2O restaurant is one of the best in NW Florida !! As a frequent traveler, I can assure everyone reading this revue that this is the hotel for you. Location, Location, Location !!! Outstanding beach, Indoor pool, large outdoor pool AND a... More

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GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear biztravelerLouisiana, WOW! What an awesome review and appreciate the "shout outs" for Irina and Ms. Shirley. They enjoy our Guests and they are both one of our most passionate team members at the Hilton. Please visit us often. Sincerely, Gina O. Dudley, General Manager Hilton Pensacola Beach Gulf Front More

Elizabeth, United States
1 review
3 of 5 stars Reviewed August 12, 2013

Hilton was very overpriced for just average accommodations. Expected nicer décor in room. TV remote sticks & very few channels to choose from. VERY disappointed no FREE internet access in room. They charge $10.00 for 24 hours. This is the only Hotel that we have stayed at in the last 10 years that still charges for internet!!! For the cost... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear Rogene B, I appreciate your very valuable review of your most recent stay. We are currently reviewing the internet charge and will have a definitive decision soon. As far as the other issues, I would love to further discuss details with you. I have sent you a private message. Again we thank you for your time. Sincerely, Gina O.... More

Houston, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2013

We stopped here for two nights to enjoy the beach before heading on to Orlando. It had been many years since we had been to Pensacola Beach. The last time in the area, the go to hotel was the Holiday Inn which longer longer exists. That property is now occupied by Margaritaville. In the past, we always felt underserved by... More

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach Gulf Front, responded to this review

Dear Michelle C, Thank you for the great comments about our pool and beach area. I love to see what makes you happy here and so glad you picked us to vacation with so many other properties around us. Come back very soon. Sincerly, Gina O. Dudley General Manager Hilton Pensacola Beach More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(7)
  • Very nice(6)
  • Great location(4)
  • Room service(4)
  • New tower(4)

Additional Information about Hilton Pensacola Beach Gulf Front

Address: 12 Via de Luna Dr, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Pensacola Beach Gulf Front 3.5*
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola

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