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Hilton Pensacola Beach

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12 Via de Luna Dr, Pensacola Beach, FL 32561
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Hilton Pensacola Beach
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Hilton Pensacola Beach
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1,096 reviews from our community

Traveler rating
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    62
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398
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Pensacola Beach
See the most recent reviews
Athens, United States
1 review
5 of 5 stars Reviewed March 13, 2014

This is the nicest hotel on the beach. It's walking distance from bars and restaurants. The hotel is beautiful! The pools are very nice and there is a bar with food conveniently located by the beach and pools. There is plenty for everyone to do.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thank you for taking the time to give us a review of your stay. I was happy to see you were able to sit outside and enjoy yourselves finally after such a cold winter. Hope you come back very soon to see us. More 

Illinois
Top Contributor
108 reviews 108 reviews
39 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed March 13, 2014

I stayed at the Hilton Gulf Front in Pensacola Beach in early March '14 as part of a group. The room, although not beach-view, seemed recently remodeled, was perfectly clean, with functional climate control that took a moment to figure out, and a very comfortable bed. TV worked, but wired internet did not. And WiFi charges are way way too... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thank you very much for your review of your recent stay. While I was very impressed with your comments about your room, meeting room, and other hotel areas. I am shocked to read about your restaurant experience. I would like to dig down deeper on this issue, I can be reached at gina.dudley@hilton.com. Hope to see you back very soon. More 

Pensacola, United States
2 reviews
5 of 5 stars Reviewed March 13, 2014

My husband and I had an opportunity to have a night away, so we decided on a stay-cation and we picked the perfect place! From check-in to check-out, we enjoyed every minute of our stay. The beach is absolutely gorgeous!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Your correct, our beach is gorgeous!!!!! So glad to see you enjoyed yourself at our hotel. Come back and see us very soon. More 

Davenport, Iowa
Top Contributor
172 reviews 172 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 12, 2014

We stayed here for two days last fall. The resort and beach were beautiful! Our room was very clean and updated and the staff was very friendly and attentive. We did have an issue with billing. Somehow we were charged somebody else's bill. The person apparently was a no-show and for some reason their approximately $220 room charge was charged... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

So glad to read your survey, and happy you had a great time while you were here. I must apologize about the charge incident. I would like to more about this, I can be reached at gina.dudley@hilton.com. Come back and see us very soon. More 

Pace, Florida
1 review
5 of 5 stars Reviewed March 11, 2014

I had my wedding at the Hilton Pensacola Beach Gulf Front on March 8, 2014 and I couldn't be happier with the way everything turned out. Hannah Bahm was my wedding coordinator and she blew me away!! She set everything up perfectly, was quick to respond to any questions I had, and really listened to all of my requests. I... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thank you for such a great review of our hotel, and especially mentioning Hannah from our Catering Sales office. So glad your wedding was a smash!!! Come back next year for your anniversary to celebrate. More 

Fairhope, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 11, 2014

This was a quick family trip. The views are absolutely amazing as well as the service we received from everyone at the hotel! From the Starbucks style coffee shop to having dinner in H2O. You will definitely have to get one of Ms. Shirley's omelets! Everything is within walking distance to the hotel. I definitely would recommend this hotel. What... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Very happy to see you had a great time with us, especially with Ms. Shirley making your breakfast, she is the best!!! More 

Indianapolis, Indiana
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

When you walk in, you feel transported to somewhere wonderful with pool views & ocean straight ahead. Gift shop with cute beach items to the left. Starbucks style coffee shop just past shop; served my favorite Starbucks beverage, but didn't open until 7 (I guess most people don't go to the beach to wake up early; now that I have... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thank you for the great outline of your stay. So happy to see you had a great time with us. Come back very soon when we have warmer weather. More 

Pittsburg, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

unable to sleep due to how loud the heater/cooler was when it kicked in and would wake both of us up until we were smart enough to turn off. Husband and I stayed extra nights then my business group and orignally was told we couldnt get ocean view room but then later i asked another clerk and he was very... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GinaDudley, Front Office Manager at Hilton Pensacola Beach, responded to this review

Happy to see you had a good time with us, sorry about the HVAC noise. If you would like to let me know what room you stayed in, you can reach me at mikem@innisfree.com. More 

Spencerport, New York
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed one night. Beautiful resort - too bad the weather was so lousy while we were there. The staff was attentive and helpful. The available amenities were great. Only complaint was the lack of luggage racks in the room - there weren't ANY when we arrived - and 3 women have LOTS of luggage.

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thank you so much for the great review of your recent stay. I must apologize about the luggage rack, we usually have one per room. Hope you come back and see us very soon. More 

San Antonio, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

Simply an outstanding stay at this hotel on Pensacola Beach. I have been here twice now, choosing this hotel during business stays, and have nothing bad to say about the place; the rooms have been spectacular (I have been in the new tower both times), the staff has been very accomodating and the restaurant has provided excellent meals. Winter stays... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Wow, what a great review of our hotel. It especially means a lot coming from a Hilton Diamond member. I really like to hear your comments about our staff members Nick and Shane. They do a spectacular job with our reservations department. Do come back very soon to see us again. More 

Hotel Review Summarization

What travelers say

  • Pool area(7)
  • Very nice(6)
  • Great location(4)
  • New tower(4)
  • Room service(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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